At a Glance
- Tasks: Monitor and improve facilities services to ensure a safe environment for patients and staff.
- Company: Join the NHS, a trusted organisation dedicated to quality care and community support.
- Benefits: Enjoy competitive pay, wellness facilities, and a supportive work culture.
- Other info: Opportunities for career growth and involvement in sustainability initiatives.
- Why this job: Make a real difference in healthcare while developing your skills in a dynamic team.
- Qualifications: Attention to detail, analytical skills, and a proactive approach are essential.
The predicted salary is between 28392 - 31157 £ per year.
We are seeking a proactive and detail-focused Facilities Monitoring Officer to support the delivery and assurance of Soft Facilities Management (FM) services across our sites. This is a key role within our Estates and Facilities team, ensuring that services such as cleaning, catering, waste, security and portering meet contractual standards and contribute to a safe, high-quality environment for patients, staff and visitors.
Main duties of the job
- Monitoring performance against service specifications and contractual standards
- Undertaking audits, inspections and investigations across multiple service areas
- Analysing performance data and preparing reports for Trust stakeholders
- Supporting contract management activities, including variations and service improvement
- Contributing to environmental and sustainability initiatives
- Working collaboratively with contractors and internal teams to drive continuous improvement
You will be responsible for monitoring service performance and compliance across a wide range of facilities services delivered under the Private Finance Initiative (PFI) contract at Queen Alexandra Hospital, Portsmouth. The role is site-based but part of a wider corporate service supporting both Trusts, with some travel between sites.
We are looking for someone who:
- Has strong attention to detail and analytical skills
- Can organise and prioritise a varied workload
- Communicates clearly and confidently with a range of stakeholders
- Is comfortable working with data and producing reports
- Has a proactive approach to problem solving and service improvement
Experience in facilities management, healthcare or auditing would be advantageous, but we are equally interested in individuals with transferable skills and a willingness to learn.
Working in the NHS offers the opportunity to make a real difference every day. In this role, you will:
- Contribute directly to improving the patient environment and experience
- Work within a supportive, collaborative Estates & Facilities team
- Gain exposure to a wide range of FM services and contract management
- Be part of an organisation committed to quality, sustainability and continuous improvement
Person Specification
Experience
- Essential: Experience within the health service, or related area for a minimum of 1 year.
- Experience of carrying out quality assurance audits in a Hospital FM setting.
- In-depth working experience of FM services in the hospital setting.
- Experience of carrying out audits against standardized documentation.
Skills and Knowledge
- Essential: Ability to gather data, compile information, and prepare reports.
- Skill in organizing resources and establishing priorities.
- Skill in the use of computers, preferably in a PC, Windows-based operating environment.
- Ability to design and implement systems necessary to collect, maintain and analyse data.
- Ability to communicate effectively, both orally and in writing.
- Ability to develop, plan, and implement short- and long-range goals.
- Ability to develop and maintain record keeping systems and procedures.
- Knowledge of Facilities Management services.
- Presentation skills.
Qualifications
- Essential: Good general education (GCSEs or equivalent, including English and Maths).
- Evidence of relevant training or experience in FM, auditing, compliance, or data analysis.
- Desirable: Qualification or training in Facilities Management, Environmental Management, or related field.
- Background in healthcare, estates, or contract monitoring environments.
Facilities Monitoring Officer in Todmorden employer: National health service
Portsmouth Hospitals University NHS Trust is an exceptional employer, offering a supportive and collaborative work environment where staff can thrive. With benefits such as an on-site nursery, wellness centre, and access to staff networks, employees are encouraged to grow both personally and professionally while contributing to the health and wellbeing of the community. Located at Queen Alexandra Hospital in Portsmouth, this role provides the unique opportunity to make a meaningful impact on patient care and experience every day.
