Neonatal Data and Quality Co-Ordinator in Taunton

This is an exciting opportunity to join a newly established specialist team and help shape the future of neonatal services across Somerset. As a Neonatal Data and Quality Coordinator, you will work across our neonatal units, connecting data, governance, audit and quality improvement to the care experienced by babies and their families. You will develop specialist knowledge of neonatal systems and datasets, including BadgerNet, the National Neonatal Audit Programme and the Vermont Oxford Network, while supporting the accurate reporting, learning and assurance that underpin safe, high-quality care.

Neonatal services are highly specialised, and this role recognises that effective data and governance require more than administrative coordination. You will be supported to build your understanding of neonatal pathways, outcomes and national standards, becoming a valued source of expertise within a connected multidisciplinary service. Working alongside clinical, operational and governance colleagues, you will help standardise processes, share learning and strengthen quality across multiple sites. This is a unique opportunity to grow professionally, develop a specialist career and contribute to an ambitious, integrated Somerset-wide neonatal service.

As part of a specialist neonatal data and quality team, you will help ensure high-quality care for babies and families across Somerset by supporting the effective use of data, audit, governance and quality improvement. Working across multiple neonatal units, you will support the collection, analysis and reporting of information that helps teams understand performance, identify opportunities for improvement and demonstrate the impact of changes to care. You will contribute to quality and governance activities, support learning from data, and help ensure that key information is accurate, reliable and meaningful. Your work will support service development, assurance and continuous improvement across the neonatal service.

This role offers a unique opportunity to develop specialist expertise in neonatal systems, datasets and national quality programmes, gaining valuable insight into neonatal pathways, outcomes and standards. Working closely with clinical, operational and governance colleagues, you will help strengthen collaboration across Somerset's neonatal units, support the sharing of best practice and contribute to the development of a more integrated neonatal service.

This is an excellent opportunity for someone who enjoys working with information, has an eye for detail and wants to develop a rewarding career within a supportive and connected specialist neonatal team.

Somerset's neonatal services are built on collaboration, innovation and a shared commitment to providing outstanding care for babies and their families. You will join a supportive specialist team working across our neonatal units, helping to strengthen quality, governance and improvement across the service. We value curiosity, continuous learning and teamwork, creating an environment where colleagues are encouraged to develop new skills, share ideas and make a meaningful contribution.

Working across multiple sites offers a unique opportunity to build specialist neonatal expertise, work alongside experienced multidisciplinary teams and contribute to the development of a more integrated neonatal service for Somerset. In return, we offer access to NHS benefits, learning and development opportunities, flexible working where appropriate, and the chance to be part of a team making a real difference to neonatal care every day.

The Neonatal Data and Quality Co-Ordinator will support the delivery of high-quality, safe and effective neonatal services by providing project, governance, data and administrative support to the neonatal team. Working closely with neonatal, maternity and paediatric colleagues, you will help coordinate governance processes, monitor actions and support continuous service improvement. Key responsibilities include supporting governance meetings, maintaining documentation and records, managing the neonatal e-roster, coordinating audits and quality improvement activities, and producing reports and dashboards to support service performance and assurance.

You will analyse and present data from a range of systems, track actions and deadlines, prepare meeting papers and minutes, and work with clinical and operational teams to ensure projects and governance activities are delivered effectively. The successful candidate will be highly organised, analytical and proactive, with excellent communication skills and a strong attention to detail. They will be able to manage competing priorities, work independently and build effective working relationships across multidisciplinary teams. Experience of working within a healthcare, project, governance or quality improvement environment would be advantageous.

This is an excellent opportunity to contribute to the ongoing development of neonatal services and help improve outcomes for babies and their families while living the Trust values of Kindness, Respect and Teamwork.

Qualifications

• In depth knowledge of Allocate system
• Experience of working within project or change environment
• Practical knowledge of Project Management skills

Desirable

• Educated to Foundation Degree level or equivalent

Experience

• Advanced skills in the use of Allocate, Microsoft office software especially Word, Excel, Access, Outlook and PowerPoint
• High degree of accuracy and attention to detail
• Excellent written and verbal communication skills
• Able to work flexibly to meet the needs of the service

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.