At a Glance
- Tasks: Lead employee relations support and develop best-practice processes across hospitals.
- Company: Join a leading healthcare group committed to effective people management.
- Benefits: Competitive salary, professional development, and a supportive team environment.
- Other info: Opportunity to mentor a team and enhance managerial capabilities.
- Why this job: Shape fair workplace practices and make a real difference in employee relations.
- Qualifications: Experience in HR, NHS background, and strong communication skills required.
The predicted salary is between 37035 - 45265 £ per year.
Overview
In this ER Manager role you will lead expert employee relations support for managers across St George's and St Helier Hospitals.
You will drive best-practice ER processes, develop capability in managers, and guide complex casework.
You’ll oversee a team of ER Advisors and contribute to a cohesive ER service across the group.
This is a chance to shape fair, effective people management within an integrated care environment.
Responsibilities
- Lead the review, development and implementation of best-practice ER systems and processes for the group
- Develop long-term, value-added ER processes aligned with legal guidelines
- Monitor ER casework and establish regular KPI reporting
- Manage and mentor a team of Employee Relations Advisors
- Enhance managers' capability to handle people issues independently
- Drive an early-resolution approach in advisory work to build confidence in managing complex cases
- Provide expert advice on disciplinary, grievance, performance, attendance and workplace disputes
- Support cross-site ER casework across all group sites as required
- Key requirements
- Experience in HR role
- Experience of working in the NHS
- Experience of supervising and coaching or managing HR staff
- CIPD Level 5 or Equivalent Experience
- Educated to degree level or equivalent
- Up-to-date knowledge of employment law and good employment practice
- Intermediate knowledge of Microsoft Office; ability to produce spreadsheets and interpret statistics
- Desirable: experience in unionised environment; knowledge of NHS terms and conditions; MHPS and Medical Terms and conditions
- Clear and persuasive communication
- Ability to analyse complex HR issues
- Strong advisory and stakeholder-management skills
- Electronic case management systems
- Data analysis and reporting
- Spreadsheet creation and interpretation of statistical information
Employee Relations Manager in Surrey employer: National Health Service
Betsi Cadwaladr University Health Board is an exceptional employer, offering a supportive and collaborative work environment for healthcare professionals in North Wales. With a commitment to employee development and a focus on compassionate care, staff have access to continuous professional development opportunities and the chance to make a meaningful impact in both acute and community paediatrics. The Health Board's integrated approach ensures that employees are part of a dynamic team dedicated to improving health outcomes for the local population.
