Support Manager

Support Manager

Full-Time 47250 - 57750 £ / year (est.) On-site
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At a Glance

  • Tasks: Lead and manage teams supporting individuals with learning disabilities in their own homes.
  • Company: Join the Leeds and York Partnership NHS Foundation Trust, a leader in mental health services.
  • Benefits: Enjoy flexible working, generous leave, NHS pension, and career development opportunities.
  • Other info: Be part of a diverse team that values compassion and integrity.
  • Why this job: Make a real difference in people's lives while developing your leadership skills.
  • Qualifications: Level 4 or 5 diploma in health or social care is essential.

The predicted salary is between 47250 - 57750 £ per year.

The Support Manager is accountable for all aspects of the day-to-day management and delivery of the service over a 24-hour period at 2 supported living houses. They are fully responsible for ensuring that all services are delivered according to supported living principles and demonstrate a strong commitment and passion to support people to live their lives on their terms.

The Support Manager must ensure that each member of staff in their team is capable of fulfilling their role and receives regular supervision, an appropriate induction and training, and an annual Appraisal and Personal Development Plan (and that these are updated and reviewed at the agreed intervals). These activities must be properly recorded on the prescribed documentation or electronic system.

Main duties include leading and managing teams of staff who support people with learning disabilities to live in their own shared homes. You will oversee the day-to-day running of two supported living services, ensuring high-quality, person-centred care. You will inspire and develop a dedicated team to work closely with people using the service to ensure they are involved as equal partners in decisions affecting their lives and how their house is run. You will work closely with families and professionals, ensuring the service meets regulatory standards and the aspirations of the people we support.

The successful candidate will demonstrate a strong commitment and passion to support people to live their lives on their terms. A working knowledge of facilitating person-centred plans and reviews, using person-centred thinking tools to support people to make choices and decisions, while ensuring their human rights are upheld, is essential.

As a Support Manager, you would be responsible and accountable for the running of two houses, supporting adults with learning disabilities and complex health, physical, or behavioural issues.

Qualifications required include an accredited level 5 (or working towards) diploma in health and social care (or equivalent). You should have extensive experience of working with people with learning disabilities in a supported living service.

Experience of compassionate leadership, managing performance issues, financial management, and the development of high-performing teams within a sound value base is essential. You should ensure the rights of the people we support are fully respected and that people are in control of their own lives.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions. Applicants must have current UK professional registration.

Support Manager employer: National Health Service

Betsi Cadwaladr University Health Board is an exceptional employer, offering a supportive and collaborative work environment for healthcare professionals in North Wales. With a commitment to employee development and a focus on compassionate care, staff have access to continuous professional development opportunities and the chance to make a meaningful impact in both acute and community paediatrics. The Health Board's integrated approach ensures that employees are part of a dynamic team dedicated to improving health outcomes for the local population.

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Contact Details:

National Health Service Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Support Manager

✨Dive into Local Community Groups

Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at National Health Service.

✨Attend Social Work Events and Workshops

Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from National Health Service!

✨Showcase Your Passion and Expertise

Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like National Health Service, will notice your enthusiasm!

✨Leverage Your Network

Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at National Health Service or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.

We think you need these skills to ace Support Manager

Communication Skills
Adaptability
Problem-Solving Skills
Time Management
Flexibility
Teamwork
Attention to Detail

Some tips for your application 🫡

Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.

Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!

Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!

Tailor Your Application to National Health Service:Before hitting send, make sure to tailor your application specifically to National Health Service! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!

How to prepare for a job interview at National Health Service

✨Understanding the Role of Empathy

In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.

✨Demonstrating Knowledge of Frameworks

Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.

✨Showcasing Your Multi-Disciplinary Skills

In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.

✨Preparing for Scenario-Based Questions

Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.