Overview
As an Operational Manager, you will lead a community-based, recovery-focused mental health team within a specialist eating disorders service. You will drive safe, effective care while managing resources within budget and fostering a person-centred approach. You’ll work with patients, families, and partners to strengthen pathways, support service development, and deliver quality improvements. Your leadership will shape staff wellbeing, culture, and high standards of care, contributing to transformational service delivery.
Responsibilities
- Lead a community-based, recovery-oriented mental health team within budgetary constraints
- Plan and develop the team to provide person-centred, recovery-focused care
- Exercise autonomous judgement in complex service delivery and organizational decisions
- Foster internal and external partnerships to deliver safe, complex care
- Monitor performance, quality, safety, and service development per local and Trust policies
- Lead and support strategic and operational planning for specialist areas
- Ensure effective day-to-day management of operational and clinical services
- Provide strong leadership to deliver inclusive, patient-centred services
Key requirements
- Education to degree level
- Recognised postgraduate management qualification or equivalent experience
- Significant experience managing clinical services and a large multidisciplinary team (NHS experience preferred)
- Proven track record of managing significant operational/strategic change in a clinical setting with multidisciplinary teams
- Knowledge of mental health service philosophy, principles, and national drivers
- leadership
- collaboration
- problem solving
- operational management
- strategic planning
- quality and service development
Specialist Operational Manager in Suffolk employer: National Health Service
Betsi Cadwaladr University Health Board is an exceptional employer, offering a supportive and collaborative work environment for healthcare professionals in North Wales. With a commitment to employee development and a focus on compassionate care, staff have access to continuous professional development opportunities and the chance to make a meaningful impact in both acute and community paediatrics. The Health Board's integrated approach ensures that employees are part of a dynamic team dedicated to improving health outcomes for the local population.
