Overview
In this role you will lead strategic supplier management to secure value-for-money ICT services and align supplier contracts with NHSBT’s digital objectives. You will work with technical teams and senior stakeholders to shape commercial strategies, monitor supplier performance, and drive improvements in service delivery. The position offers exposure to a complex technology environment and the opportunity to influence critical digital services that support the NHS’s mission. This role suits someone who thrives on cross-functional collaboration and impactful supplier governance.
Pay / Benefits
- Hybrid working
- Flexible working options
- Generous annual leave
- Inclusive pension scheme
- Thrive learning and development program
- Health and wellbeing support
Responsibilities
- Oversee supplier performance to meet contractual obligations and service levels
- Build effective supplier relationships aligned with NHSBT strategy
- Support procurement, tendering and contract renewal for fit-for-purpose services
- Analyse complex commercial, contractual and performance data for decision-making
- Conduct benchmarking and market analysis to maximise value for money
- Provide expert commercial guidance and training on ICT procurement
- Prepare reports and recommendations for senior stakeholders and boards
- Act as a liaison between suppliers, service managers and users to support governance and continuous improvement
Key requirements
- Degree-level education or equivalent in a relevant discipline (as per essential qualifications)
- Significant experience in commercial management including contract negotiation and supplier management
- Experience working with technical teams to translate requirements into commercial solutions
- Knowledge of benchmarking to demonstrate value for money
- Experience reporting to Senior Management Teams
- Proficiency in Microsoft Word, Excel and PowerPoint
- Excellent communication, stakeholder management and negotiation skills
- Proven analytical ability to evaluate complex situations and make sound judgments
- Strategic thinking and a track record of improving supplier performance
- Communication
- Stakeholder management
- Negotiation
- Contract negotiation and management
- Commercial analytics
- Benchmarking and market analysis
Strategic Supplier Manager employer: National Health Service
Betsi Cadwaladr University Health Board is an exceptional employer, offering a supportive and collaborative work environment for healthcare professionals in North Wales. With a commitment to employee development and a focus on compassionate care, staff have access to continuous professional development opportunities and the chance to make a meaningful impact in both acute and community paediatrics. The Health Board's integrated approach ensures that employees are part of a dynamic team dedicated to improving health outcomes for the local population.
