At a Glance
- Tasks: Lead quality assurance and compliance at a forward-thinking GP surgery.
- Company: Join The Elms Surgery, a friendly practice in Central Watford.
- Benefits: Flexible working hours and a supportive team environment.
- Other info: Dynamic role with opportunities for professional growth.
- Why this job: Make a real difference in patient care and safety.
- Qualifications: NVQ level 2 in Health and Social Care; CQC experience preferred.
The predicted salary is between 39133 - 47829 £ per year.
The Elms Surgery are seeking an experienced, motivated, and highly organised Registered CQC Manager to join our friendly and forward-thinking GP surgery. This is an exciting opportunity to play a key leadership role in ensuring our practice delivers safe, effective, caring, responsive, and well-led services while maintaining full compliance with Care Quality Commission (CQC) standards.
Main duties of the job:
- Acting as the Registered Manager with the Care Quality Commission (CQC).
- Leading the practice's CQC compliance programme and maintaining inspection readiness.
- Developing and embedding robust governance and quality assurance systems.
- Managing risk management, and quality improvement initiatives.
- Leading investigations into incidents, significant events, and safeguarding concerns.
- Maintaining the practice risk register and ensuring compliance with health and safety legislation.
- Coordinating audits and ensuring improvements are implemented.
- Reviewing and updating practice policies and procedures.
- Monitoring mandatory regulatory compliance.
- Promoting a culture of continuous improvement, patient safety, and learning throughout the practice.
About us:
We are an EMIS-based practice serving approximately 9,000 registered patients in Central Watford, with excellent transport links via the Underground, rail, and major motorways. Our practice is supported by an experienced and dedicated management team, alongside a skilled administrative and reception team committed to delivering high-quality patient care. The multidisciplinary clinical team includes 3 GPs, 4 Physician Associates, a Clinical Pharmacist, a Nursing Team, a Care Coordinator, and a Social Prescriber. Regular clinical and administrative meetings foster effective communication, collaboration, and continuous service improvement across all staff groups.
Person Specification:
Qualifications
- Essential: Qualified to NVQ level 2 in Health and Social Care
- Desirable: Masters degree holder in Business Administration (MBA) or Public Health (MPH) or related field
Experience
- Essential: Previous experience managing CQC compliance and inspections; Excellent knowledge of the CQC Fundamental Standards and NHS Primary Care regulations; Excellent IT skills and experience using Microsoft Office and GP clinical systems.
- Desirable: Experience working within a GP practice or Primary Care setting
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Registered CQC Manager - GP Surgery in Stevenage employer: National health service
The London Ambulance Service NHS Trust is an exceptional employer, offering a dynamic work environment that prioritises patient safety and service improvement. With a strong commitment to employee development, including leadership training and apprenticeship programmes, staff are empowered to grow their skills while contributing to the health of London. The Trust's inclusive culture and focus on quality management ensure that employees feel valued and supported in their vital roles.
StudySmarter Expert Advice🤫
We think this is how you could land Registered CQC Manager - GP Surgery in Stevenage
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We think you need these skills to ace Registered CQC Manager - GP Surgery in Stevenage
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at National health service.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at National health service.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to National health service. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at National health service. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at National health service
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
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Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research National health service’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
