At a Glance
- Tasks: Provide essential admin support to Public Health Nursing services and ensure quality patient care.
- Company: Join Hertfordshire Community NHS Trust, a caring and inclusive workplace.
- Benefits: Enjoy competitive salary, flexible working options, and professional development opportunities.
- Other info: Dynamic team environment with opportunities for career growth.
- Why this job: Make a real difference in your community while gaining valuable experience.
- Qualifications: Level 2 Functional Skills in English and Maths; experience in admin roles preferred.
The predicted salary is between 25760 - 27476 £ per year.
We are looking for compassionate and adaptable people who can provide high-quality administrative support to the Public Health Nursing services in the community. The post holder will be required to provide comprehensive administrative support to deliver quality patient care.
We have one full-time position available, with the option to either be based at our admin hub at Sandridge Gate, St Albans or Howard Court, Welwyn. Please state your preferred location in your application.
Main duties of the job include:
- Working as part of a team ensuring that the daily administration tasks are completed effectively and efficiently.
- The post holder will be flexible in order to meet the requirements of the service.
- To communicate with professionals and the general public with tact and sensitivity.
- Follow the Standard Operational Procedures for duties delegated to you.
- Maintain patient privacy and dignity in the delivery of compassionate and personalised care.
- Maintain accurate records relating to communication with patients, relatives, and members of the Multidisciplinary team regarding all aspects of care.
- Uphold Trust values.
Person Specification:
Qualifications and Training
- Essential: Level 2 Functional Skills in English and Maths; GCSE A* - C or 4-9; Care Certificate or City and Guilds 3 or NVQ3 or BTEC National Diploma or equivalent experience.
Experience and Knowledge
- Essential: Confident and competent use of Microsoft Office and relevant administrative systems; Experience of working within a team; Experience in administrative roles, ideally within health or public sector services; Experience managing confidential records and awareness of information governance.
Skills and Personal Qualities
- Essential: Organisational skills to include time management, record keeping; Ability to prioritise and to be able to work flexibly and autonomously to meet the needs of the service; Good communication skills; Resilience and professionalism when dealing with challenging situations; Flexible and adaptable approach to work.
Other Requirements
- Essential: Hold a full, valid, UK driving licence and have access to a car to use for business purposes (unless you have a disability as defined by the Equality Act 2010).
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
SPA Administrator (PHN) employer: National Health Service
Betsi Cadwaladr University Health Board is an exceptional employer, offering a supportive and collaborative work environment for healthcare professionals in North Wales. With a commitment to employee development and a focus on compassionate care, staff have access to continuous professional development opportunities and the chance to make a meaningful impact in both acute and community paediatrics. The Health Board's integrated approach ensures that employees are part of a dynamic team dedicated to improving health outcomes for the local population.
