At a Glance
- Tasks: Lead the Wellbeing and Recovery College, shaping impactful education for mental health.
- Company: Join Hampshire and Isle of Wight Healthcare NHS Foundation Trust, a leader in community health.
- Benefits: Enjoy a competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Be part of a compassionate team dedicated to improving community health across Hampshire.
- Why this job: Make a real difference in people's lives through empowering education and recovery-focused practices.
- Qualifications: Experience in leadership, education, and a passion for mental health and wellbeing.
The predicted salary is between 57528 - 64750 £ per year.
As our Service Manager for the Wellbeing and Recovery College, you will be an experienced and compassionate leader, responsible for the strategic leadership, operational management and ongoing development of the service. You will ensure it delivers high-quality, accessible and impactful wellbeing and recovery education across Hampshire and the Isle of Wight.
The post holder will lead the future development of the service, its vision, courses, partnerships and reach to meet communities and system priorities. As the manager for the service, you will be responsible for quality assurance, governance, service improvement, workforce leadership, financial management and evaluation of the College. You will champion co-production, recovery-focused practice and continuous improvement, to enable the College to be a central provider of wellbeing and recovery education.
This role is ideal for an experienced leader with expertise in adult education, learning and development, operational management, service development and partnership working, who is passionate about empowering people through learning and improving their mental health and wellbeing.
Main duties of the job:
- Provide strategic, coordinated and operational leadership for the Wellbeing and Recovery College across Hampshire and the Isle of Wight.
- Lead the development and delivery of a high-quality, inclusive and recovery-focused education programme.
- Ensure learning opportunities are co-designed, co-delivered and evaluated alongside people with lived experience.
- Develop and implement service strategies, objectives and improvement plans aligned to service, Trust and system priorities.
- Lead curriculum quality, governance, evaluation and continuous improvement processes.
- Manage and develop College and associated staff through compassionate leadership, supervision, appraisal and professional development.
- Build and maintain strong partnerships with clinical services, voluntary and community organisations, education providers and system partners.
- Analyse and interpret complex data relating to outcomes, participation, inequalities, demand and service impact.
- Provide expert guidance to senior leaders regarding operational needs, education and adult learning.
- Promote accessibility, inclusion, safeguarding and positive learner experiences across all aspects of delivery.
- Represent the College internally and externally, promoting the value and impact of recovery-focused education.
- Lead service improvement initiatives.
- Support the Trust's wider ambitions around recovery, wellbeing, social inclusion and population health.
About us: Hampshire and Isle of Wight Healthcare NHS Foundation Trust provides joined-up mental and physical healthcare for around two million people across our communities. With over 13,000 staff working in the community and local hospitals, we deliver care at every stage of life, helping people live their best and healthiest lives.
Our mental health services include community-based support and early intervention in psychosis (EIP) for both adults and young people, alongside a network of specialist inpatient wards covering forensic, learning disability, eating disorder and older person's care. We deliver extensive physical health services too, from urgent community response teams helping frail and older patients remain safely at home, to hospitals at home teams providing acute-level care in familiar surroundings.
Our neurological services offer rehabilitation and treatment for conditions including Multiple Sclerosis, Parkinson's Disease, Motor Neurone Disease, Head Injury, Cerebral Palsy and Stroke. Across Hampshire, our community hospitals provide inpatient rehabilitation as a step down from acute care, and our dedicated teams also staff Treetops Sexual Assault Referral Centre in Portsmouth, offering expert, compassionate support.
Everything we do is underpinned by our CARE values of compassion, accountability, respect and excellence.
Qualifications:
- Educated to degree level or equivalent experience in education, learning and development, health, social care, or related field.
- Evidence of ongoing CPD; Specialist post graduate qualification or equivalent experience in healthcare, education or leadership.
- Teaching/facilitation qualification (e.g., CertEd/PGCert, or equivalent to demonstrable training/education delivery expertise).
Experience:
- Senior leadership experience managing a service or curriculum.
- Leadership in service or education development, quality assurance and evaluation.
- Experience of leading co-production or meaningful involvement with people with lived experience in the design and delivery of service.
- Experience managing teams, budgets and complex operational delivery across multiple sites or workstreams.
- Demonstrable experience improving services using data, feedback and quality improvement methods.
- Significant experience designing, delivering and scheduling education or training programmes.
- Knowledge/experience of neurodiversity.
- Experience in developing positive working relationships internally and externally.
- Ability to travel across the region.
- Ability to use IT and digital systems including Office 365 skills and Zoom.
Additional Criteria:
- Acts and leads with professionalism, compassion and person-centredness.
- Authentic commitment to co-production and leadership.
- Demonstrates a positive attitude in all interactions.
- Provides a supportive, inclusive and respectful environment that feels meaningful, hopeful, and practical.
- Visible alignment with Trust values.
Service Manager in Southampton employer: National Health Service
Betsi Cadwaladr University Health Board is an exceptional employer, offering a supportive and collaborative work environment for healthcare professionals in North Wales. With a commitment to employee development and a focus on compassionate care, staff have access to continuous professional development opportunities and the chance to make a meaningful impact in both acute and community paediatrics. The Health Board's integrated approach ensures that employees are part of a dynamic team dedicated to improving health outcomes for the local population.
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager in Southampton
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like National Health Service.
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Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at National Health Service.
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We think you need these skills to ace Service Manager in Southampton
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at National Health Service.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at National Health Service.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to National Health Service. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at National Health Service. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at National Health Service
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research National Health Service’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
