Clinical Teams Manager in South Shields

Do you want to join an innovative service delivering high-quality, evidence-based treatments in primary care for people with common mental health problems? Do you have the clinical expertise to deliver effective interventions alongside the leadership skills to support and develop practitioners? Do you want to be part of a team described as supportive, excellent, and amazing? If so, this could be the opportunity for you.

South Tyneside Talking Therapies is an award-winning service and one of the highest performing services regionally and nationally. We are seeking a passionate, values-driven Clinical Team Manager committed to delivering high-quality care and continuous improvement. You will be an inclusive and compassionate leader, fostering a positive culture where staff feel supported, valued, and able to thrive. The role requires a proactive individual motivated to shape service delivery, champion clinical excellence, and support innovation. You will play a key role in ensuring the service continues to meet national expectations while maintaining a strong focus on patient-centred care.

As a Clinical Team Manager, you will lead by example, promote STSFT Values and Behaviours, support staff wellbeing and development, and help drive the service to be the very best it can be.

Main duties of the job:

• There is a strong commitment within the service to ensuring staff are supported to reach their full potential through high-quality clinical and managerial supervision, structured development opportunities, and access to both internal and external training.
• The CTM will provide effective line management within a dynamic primary care setting and will play a key role in the ongoing development and operational delivery of the Talking Therapies service.
• Core responsibilities include the provision of regular supervision, and performance oversight to ensure safe, effective, and high-quality care.
• You will demonstrate strong, engaging leadership skills, underpinned by experience in a leadership role, alongside a clear commitment to delivering safe, compassionate, and patient-centred care.
• Staff wellbeing and development are priorities within the service.
• The post holder will contribute to the Wellbeing Strategy Group, supporting the development and implementation of initiatives that promote staff wellbeing, engagement, and retention.
• In addition to leadership responsibilities, the post holder will deliver psychological interventions as part of the Talking Therapies service, working collaboratively within a multidisciplinary team.
• The role requires a commitment to a holistic, recovery-focused model of care, with the ability to work in partnership with internal and external stakeholders to improve access, address population need and enhance service delivery.

About us:

One Team One Trust - There are many reasons to work at our Trust. From our commitment to putting people first to our accessible services and award-winning teams. We have a passion for research, innovation and tackling inequalities. We are committed to respect, fairness and civility and promote a compassionate, caring and positive culture / working environment. We welcome all applications irrespective of peoples race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and in particular those from under-represented groups. Looking after our workforce's health and wellbeing is a priority for us. We also provide access to high quality education, training, career progression and support. Flexible working is supported via our Flexible Working Policy.

The Trust employs around 8,746 people and provides a range of hospital services to a local community of around 430,000 residents. We also provide a range of more specialised services outside this area. We offer our staff outstanding benefits - Fitness Centre (SRH), libraries at both hospital sites, chaplaincy support and access to a Care Co-ordinator to help staff with childcare arrangements.

Details:

• Date posted: 10 November 2026
• Pay scheme: Agenda for change
• Band: Band 7
• Salary: £49,387 to £56,515 a year
• Contract: Permanent
• Working pattern: Full-time
• Reference number: C9155-CMNM
• Job locations: South Tyneside and Sunderland NHS Foundation Trust, Cleadon Park Primary Care Centre, South Shields, Tyne and Wear, NE34 8PS, United Kingdom

Job responsibilities:

• The post holder will be part of South Tyneside Lifecycle Primary Care Mental Health Service, which incorporates Improving Access to Psychological Therapies (IAPT) and Child Adolescent Mental Health (CAMHS).
• They will work with adults who have a range of common mental health problems in primary care using NICE high intensity treatment interventions such as CBT, IPT, EMDR, CAT, Counselling for Depression.
• They will use traditional and innovative treatment methods.
• To be accountable for the day to day management of a locality team, deployment and supervision of staff, and ensuring the coordination of services provided, optimising the cost-effective use of all resources.
• Line management of the team, with overall accountability and responsibility for the delivery of all aspects of patient/client care through the provision of effective clinical and managerial leadership.
• Will work with people with different cultural backgrounds and ages, using interpreters when necessary and should be committed to equal opportunities.
• To meet targets set nationally and locally for access, recovery and waiting times.
• To work as a member of the Lifecycle/IAPT Team in providing a Mental Health Service to service users with Common Mental Health Problems.
• This includes the direct provision of NICE evidence based, outcome focused standards of care to service users aged 16+.
• The service will be delivered from Community Bases as an integral part of a stepped care model.
• To lead, motivate and support the team approach to delivering new and innovative models of care for service users.
• To lead a continuously improving service, by ensuring systems are in place to support clinical governance, quality monitoring and on-going research and audit of practice.
• Ensure systems and processes are in place to maintain patient safety.
• Facilitate the development of clinical expertise and practice within the team.
• To work autonomously, assessing individual patient/client needs, initiating investigations, determining a plan of care and initiating appropriate holistic, research based health information and care.
• To act as a resource for all members of the team, providing expert advice concerning aspects of patient/client management.
• To be responsible for ensuring that agreed professional standards are reflected in practice and to have overall responsibility for monitoring the standard of care.
• To improve the service users journey by increasing access to assessment and appropriate care and treatment.
• Work collaboratively with multi-professional teams to ensure practice is efficient, effective, evidence based and safe.

Person Specification:

• Skills and Competencies:
• Essential: Full range of skills and competencies required to deliver relevant.
• Computer literate.
• Well-developed skills in the ability to communicate effectively, orally and in writing, complex, highly technical and/or clinically sensitive information to clients, their families, carers and other professional colleagues both within and outside the NHS.
• Has received training (either formal or through experience) and carried out risk assessments within scope of practice.
• Able to develop good therapeutic relationships with clients.
• Other Requirements:
• Essential: High level of enthusiasm and motivation.
• Advanced communication skills.
• Ability to work within a team and foster good working relationships.
• Ability to use clinical supervision and personal development positively and effectively.
• Ability to work under pressure.
• Regard for others and respect for individual rights of autonomy and confidentiality.
• Ability to be self-reflective, whilst working with service users, & in own personal and professional development and in supervision.
• The ability and skills to act as an advocate for a new service, to engage and foster good professional relationships with all health professionals in promoting the good integration of this service with the wider health care system.
• Qualifications:
• Essential: Qualification from High Intensity IAPT Course (Post Graduate Diploma or Degree) AND significant experience working as a psychological therapy practitioner and demonstrating the competences as required OR a recorded/registered doctoral level qualification in clinical or counselling psychology/post graduate qualification training in a psychological therapy which may be CBT or another IAPT appropriate evidence based therapy (i.e. IPT) to at least equivalent of a post graduate diploma AND significant experience working as a psychological therapy practitioner and demonstrating the competences as required OR core profession such as RMN, Social Worker, Occupational Therapist AND significant experience working as a psychological therapy practitioner and demonstrating the competences as required.
• Knowledge:
• Essential: Demonstrates an understanding of anxiety and depression and how it may present in Primary Care.
• Demonstrates a knowledge of the issues surrounding work and the impact it can have on mental health/benefits & employment systems.
• Knowledge of medication used in anxiety and depression and other common mental health problems.
• Demonstrates an understanding for the need to use evidence based psychological therapies and how it relates to this post.
• Knowledge of child protection issues and other relevant legislation.
• Experience:
• Essential: Experience of working in a Leadership role.
• Experience in delivering Clinical Supervision.
• Ability to offer consultation and advice to a broad range of professionals and work cooperatively to deliver joint interventions with a range of providers.
• Demonstrable experience of working in mental health services.
• Ability to meet agreed/specified service targets.
• Ability to manage own caseload and time.
• Demonstrates high standards in written communication.
• Able to write clear reports and letters to referrers.
• Experience with routine outcome monitoring.
• Experience of teaching and liaising with other professional groups.