Overview
In this role you will lead the Specialty Admin team while delivering comprehensive administrative support to the Colorectal and General Surgery specialists. You will manage day-to-day operations, coordinate workload, and ensure a high-quality, efficient service across the team. You will also act as escalation point for queries and help align admin activities with the Trust’s goals. This is a hands-on leadership position in a patient-focused, fast-paced environment.
Pay / Benefits
- Flexible working options
- NHS pension scheme
- Generous annual leave
- Career development
- Blue Light Card access
- NHS-specific perks
Responsibilities
- Provide day-to-day management, team leadership and support to the admin team
- Act as escalation point for queries
- Plan clinical staff rotas and cover, support scheduling and rescheduling of activity
- Handle day-to-day admin via correspondence, telephone, email
- Assist with typing of minutes and clinical correspondence
- Coordinate patient information for timely access
- Identify potential RTT breaches and flag to Operational Support Manager
- Participate in team and Trust meetings
Key requirements
- Extensive senior-level secretarial experience
- Line management, supervision or mentoring experience
- Advanced IT proficiency (Word, Excel, Access, PowerPoint)
- Strong literacy and English language skills
- Excellent telephone, email, face-to-face and written communication
- leadership
- communication
- problem-solving
- Microsoft Word
- Excel
- Access
Specialty Administrator Team Leader in Somerset employer: National Health Service
Betsi Cadwaladr University Health Board is an exceptional employer, offering a supportive and collaborative work environment for healthcare professionals in North Wales. With a commitment to employee development and a focus on compassionate care, staff have access to continuous professional development opportunities and the chance to make a meaningful impact in both acute and community paediatrics. The Health Board's integrated approach ensures that employees are part of a dynamic team dedicated to improving health outcomes for the local population.
