Job summaryTo be responsible for providing leadership and management of a designated service administrative team, whilst providing direct administrative support to the clinical team. This includes office management, daily supervision of admin staff and positive leadership of the team. Ensuring that high standards are maintained in terms of quality and outputs, and that an excellent patient experience is provided. To use own initiative, and work without immediate supervision, escalating concerns to the iMSK Service Administration Manager when necessaryThe post holder is required to maintain the Trust's values and core standards and to lead by example.Main duties of the jobBe a main contact for the service, having full knowledge of service processes and know where to find support if necessaryOffice management, daily supervision of admin staff and positive leadership of the team. Ensuring that high standards are maintained in terms of quality and outputs, and that an excellent patient experience is provided.About usAt Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:Flexible working options to help you balance work and lifeNHS pension scheme for long-term financial securityGenerous annual leave allowance to recharge and relaxA strong focus on career development to help you grow and achieve your potentialAdditionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds.Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London.The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future.Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.DetailsDate posted12 November 2026Pay schemeAgenda for changeBandBand 4Salary 28,392 to 31,157 a year pro rata ContractPermanentWorking pattern Full-time Reference number184-OL-BL-6254Job locationsTrustwideThe CrescentTauntonSomersetTA1 4DYUnited KingdomJob descriptionJob responsibilitiesPlease see attached Job Description & Person Specification for further details of duties and responsibilities. Job description Job responsibilitiesPlease see attached Job Description & Person Specification for further details of duties and responsibilities.Person Specification Qualifications EssentialDiploma level/NVQ 4 in Business Administration or demonstrated equivalent experience.AMSPAR or British Medical Secretary Diploma (includes medical terminology) or equivalent knowledge.RSA/OCR III or equivalent typing/word processing including audio typing Experience EssentialExtensive administrative experience at senior level.Evidence of supervisory & mentoring skillsLine management and supervisionExperience of taking formal minutes at sub-committee/group level.Experience of leading on the provision of administrative services to support teams to achieve organisational objectives. Additional Criteria EssentialAbility to lead service teams and delegate workloads.Ability to multitask.Ability to organise own time & prioritise.Accurate and timely presentation of informationKnowledge of specialist functional medical/legal terminology.Advanced knowledge of information technology packages including Microsoft Word, Excel, Access and PowerPoint in order to complete tasks.Knowledge and experience of dealing with non-routine issues and problem solving. Person Specification Qualifications EssentialDiploma level/NVQ 4 in Business Administration or demonstrated equivalent experience.AMSPAR or British Medical Secretary Diploma (includes medical terminology) or equivalent knowledge.RSA/OCR III or equivalent typing/word processing including audio typing Experience EssentialExtensive administrative experience at senior level.Evidence of supervisory & mentoring skillsLine management and supervisionExperience of taking formal minutes at sub-committee/group level.Experience of leading on the provision of administrative services to support teams to achieve organisational objectives. Additional Criteria EssentialAbility to lead service teams and delegate workloads.Ability to multitask.Ability to organise own time & prioritise.Accurate and timely presentation of informationKnowledge of specialist functional medical/legal terminology.Advanced knowledge of information technology packages including Microsoft Word, Excel, Access and PowerPoint in order to complete tasks.Knowledge and experience of dealing with non-routine issues and problem solving. Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer detailsEmployer nameSomerset NHS Foundation TrustAddressTrustwideThe CrescentTauntonSomersetTA1 4DYUnited KingdomEmployer's websiteEmployer detailsEmployer nameSomerset NHS Foundation TrustAddressTrustwideThe CrescentTauntonSomersetTA1 4DYUnited KingdomEmployer's website
Senior Administrator - Orthopaedic Assessment Service in Somerset employer: National Health Service
Betsi Cadwaladr University Health Board is an exceptional employer, offering a supportive and collaborative work environment for healthcare professionals in North Wales. With a commitment to employee development and a focus on compassionate care, staff have access to continuous professional development opportunities and the chance to make a meaningful impact in both acute and community paediatrics. The Health Board's integrated approach ensures that employees are part of a dynamic team dedicated to improving health outcomes for the local population.
