Overview
In this role you will deliver high-quality, person-centred care within a fast-paced urgent care context. You will work with a multidisciplinary team to connect patients with Community Services and other organisations, supporting development and career progression. The role offers flexible hours and a supportive, inclusive culture that values kindness and teamwork. You will contribute to improving patient outcomes through efficient coordination and proactive communication. This is an engaging opportunity to impact care pathways in a busy NHS setting.
Pay / Benefits
- Flexible working options
- NHS pension scheme
- Generous annual leave
- Strong focus on career development
- Blue Light Card discounts
- NHS-specific perks
Responsibilities
- managing a high-volume workload under pressure
- working in a fast-paced office/call centre
- linking with Community Services within Somerset Foundation Trust and external organisations
- multitasking and handling difficult conversations
- collaborating with a multidisciplinary team to coordinate care pathways
- supporting service hours coverage on a rota basis seven days a week
Key requirements
- current UK professional registration
- DBS check required
- experience in fast-paced care coordination or call centre environment (implied)
- multitasking under pressure
- strong communication
- empathy and kindness
- team collaboration
- adaptability
Care Coordination Clinician- Urgent Care in Somerset employer: National Health Service
Betsi Cadwaladr University Health Board is an exceptional employer, offering a supportive and collaborative work environment for healthcare professionals in North Wales. With a commitment to employee development and a focus on compassionate care, staff have access to continuous professional development opportunities and the chance to make a meaningful impact in both acute and community paediatrics. The Health Board's integrated approach ensures that employees are part of a dynamic team dedicated to improving health outcomes for the local population.
