Transformation Delivery Programme Manager in Somerset, Yeovil

Job summaryWe
are looking for an experienced and motivated Programme Manager to lead the
delivery of complex transformation programmes within a dynamic and evolving
environment. This is a pivotal role that sits at the heart of organisational
change, requiring someone who can successfully bridge strategy and delivery
while working across a wide range of stakeholders.As
Programme Manager, you will be responsible for translating strategic priorities
into clear, deliverable plans and ensuring these are implemented effectively.
You will oversee multiple workstreams, balancing competing priorities while
maintaining a strong focus on outcomes, quality, and impact. This role demands
a high level of organisation, the ability to think strategically, and the
confidence to operate in a complex and sometimes ambiguous landscape.You
will work closely with senior leaders, operational teams, and partners to
coordinate activity, drive progress, and ensure alignment across all aspects of
the programme. The role also requires a strong focus on collaboration, as
success will depend on building trusted relationships and enabling others to
deliver change alongside you.Please
note:
This vacancy is not eligible for visa sponsorship. Applicants must already hold
the legal right to work in the UK and be able to provide evidence of this at
the point of appointmentPrevious applicants need not applyMain duties of the jobA key part of this role is leading the day-to-day management of programmes from inception to delivery and evaluation. This includes developing clear programme plans that map timelines, milestones, dependencies, and deliverables, ensuring alignment to objectives and consistent progress tracking.Maintain programme infrastructure, including risk and issue logs, reporting frameworks, and governance documentation. Requiring strong attention to detail and a proactive approach to identifying and managing risks. You will take a solution-focused approach to resolve issues and maintain momentum.You will act as a key contact, working with internal and external partners, facilitating meetings, managing expectations, and ensuring stakeholders remain informed and aligned. You will communicate confidently with a range of audiences, adapting your style as needed.You will also support governance and assurance processes, developing reporting structures, prepare briefings, and provide updates on progress, risks, and performance. A strong focus on performance and impact, using data to monitor progress, identify improvements, and ensure delivery of tangible benefits over time.We recognise that some applicants may use AI tools to prepare their application materials. This is acceptable, but all submissions must be accurate, honest, and reflect your own experience and suitability for the role.We encourage applications that genuinely represent you.About usThe GP Support Unit GPSU exists
to champion, support, and amplify general practice in Somerset. Acting as an
extension of the practice team, we help GPs and primary care professionals
navigate challenges, embrace innovation, and thrive. Through collaboration,
shared expertise, and hands-on support, we deliver high-quality services that
reduce burden, unlock system value, and ultimately improve patient outcomes.
Trusted by practices and recognised across the Somerset system, the GPSU is
here to make general practice stronger now and into the future.DetailsDate posted27 July 2026Pay schemeOtherSalary
Depending on experience
in region of 55,000 per annum FTA
ContractPermanentWorking pattern
Full-time,
Part-time
Reference numberE0474-26-0012Job locationsGPSU LtdAbbey Manor Business Centre, Preston RoadYeovilSomersetBA20 2ENUnited KingdomJob descriptionJob responsibilitiesProgramme Management and DeliveryLead the operational delivery of complex system-wide transformation programmes across all stages of the lifecycleDevelop and maintain a comprehensive programme plan aligned to agreed milestonesCoordinate delivery across multiple workstreams including:Workforce and team developmentOperational and service delivery activitiesEnsure delivery is aligned to agreed programme objectives, metrics and benefitsEstablish and maintain programme documentation including:PlansRAID logsBenefits frameworksReporting dashboardsApply structured programme management methodologies to ensure delivery disciplineEnsure delivery is adaptable across environments with varying levels of readiness, supporting both implementation and development. 2. System Leadership and Delivery Support the implementation of new service delivery models across the system. Work with stakeholders and delivery teams to embed improved ways of working and new approaches. Develop strong working relationships across a wide range of stakeholder groups including operational, clinical, and strategic partners.Develop strong working relationships across:General PracticeCommunity servicesICBSocial careVCSE partners Support coordination of stakeholders to deliver integrated approaches. Enable consistent workflows and approaches while allowing flexibility for local context.3. Stakeholder & Relationship Management Build and maintain strong working relationships across the organisation and wider system. Act as a key point of contact for programme stakeholders. Facilitate collaboration, engagement, and shared learning across teams.4. Governance, Reporting and AssuranceSupport the Programme Lead in maintaining effective programme governancePrepare high-quality reports and papers for senior leadership and governance groupsEstablish and manage reporting processes, progress tracking, and dashboardsMonitor delivery against milestones and KPIsEnsure effective risk and issue management and escalationSupport programme assurance and gateway reviews5. Performance, Data and Benefits RealisationWork with data and analytics teams to define and track programme metrics.Monitor delivery of key outcomes including implementation progress, service improvements, and achievement of programme objectives.Analyse data to identify variation, risks and opportunitiesSupport benefits realisation and impact evaluation6. Financial and Resource ManagementSupport management of programme budgets and resourcesMonitor spend and track against planSupport development of business cases and investment proposalsEnsure value for money and efficient use of resources7. Team Leadership and DevelopmentLead and support Project Managers and analysts, and wider team membersCoordinate delivery across programme team membersProvide direction and support to ensure delivery at pacePromote a culture of collaboration, continuous improvement and accountability
Job description
Job responsibilitiesProgramme Management and DeliveryLead the operational delivery of complex system-wide transformation programmes across all stages of the lifecycleDevelop and maintain a comprehensive programme plan aligned to agreed milestonesCoordinate delivery across multiple workstreams including:Workforce and team developmentOperational and service delivery activitiesEnsure delivery is aligned to agreed programme objectives, metrics and benefitsEstablish and maintain programme documentation including:PlansRAID logsBenefits frameworksReporting dashboardsApply structured programme management methodologies to ensure delivery disciplineEnsure delivery is adaptable across environments with varying levels of readiness, supporting both implementation and development. 2. System Leadership and Delivery Support the implementation of new service delivery models across the system. Work with stakeholders and delivery teams to embed improved ways of working and new approaches. Develop strong working relationships across a wide range of stakeholder groups including operational, clinical, and strategic partners.Develop strong working relationships across:General PracticeCommunity servicesICBSocial careVCSE partners Support coordination of stakeholders to deliver integrated approaches. Enable consistent workflows and approaches while allowing flexibility for local context.3. Stakeholder & Relationship Management Build and maintain strong working relationships across the organisation and wider system. Act as a key point of contact for programme stakeholders. Facilitate collaboration, engagement, and shared learning across teams.4. Governance, Reporting and AssuranceSupport the Programme Lead in maintaining effective programme governancePrepare high-quality reports and papers for senior leadership and governance groupsEstablish and manage reporting processes, progress tracking, and dashboardsMonitor delivery against milestones and KPIsEnsure effective risk and issue management and escalationSupport programme assurance and gateway reviews5. Performance, Data and Benefits RealisationWork with data and analytics teams to define and track programme metrics.Monitor delivery of key outcomes including implementation progress, service improvements, and achievement of programme objectives.Analyse data to identify variation, risks and opportunitiesSupport benefits realisation and impact evaluation6. Financial and Resource ManagementSupport management of programme budgets and resourcesMonitor spend and track against planSupport development of business cases and investment proposalsEnsure value for money and efficient use of resources7. Team Leadership and DevelopmentLead and support Project Managers and analysts, and wider team membersCoordinate delivery across programme team membersProvide direction and support to ensure delivery at pacePromote a culture of collaboration, continuous improvement and accountabilityPerson Specification
Qualifications
EssentialEvidence of continuous professional developmentDesirableEducated to degree level or equivalent experience in a relevant role Project or programme management qualification (e.g. Prince2 Foundation, APM) or equivalent experience
Personal Qualities
EssentialAdaptable and resilient in a dynamic working environment Enthusiastic, creative, and self-motivated Commitment to improving patient outcomes and reducing inequalitiesCollaborative and inclusive approach to workingProactive, resilient and adaptableHigh levels of professionalism and integrity Commitment to continuous improvement
Other Requirements
EssentialRight to work in the UK Flexible to attend in-person meetings/events across Somerset Car driver with willingness to travel within the county as required
Training and Communication
EssentialWilling to undertake mandatory training required by GPSU Willing to undertake role-related training as identified by the line manager Ability to build and maintain effective relationships with colleagues and stakeholders Capable of communicating confidently and clearly across a range of platforms
Experience
EssentialSignificant experience in programme or project management within the NHS or health/social careExperience delivering transformation programmes across multiple organisationsStrong understanding of Primary Care, PCNs, and Integrated Care SystemsExperience in managing complex stakeholder environmentsExperience in performance management, reporting, and benefits realisationExperience using programme/project management methodologiesExperience working across organisations or systems at different levels of maturity, with the ability to tailor approaches accordinglyExperience supporting both implementation and service development / scale-upDesirableExperience in digital or data-enabled transformationExperience in population health managementProgramme management qualification MSP or equivalent
Knowledge and Skills
EssentialStrong programme planning and organisational skillsExcellent communication and presentation skillsAbility to influence and build relationships across organisational boundariesStrong analytical and problem-solving skillsAbility to manage competing priorities and deliver at pace Ability to interpret data and use it to drive decision-makingSkilled in stakeholder engagement and facilitation
Person Specification
Qualifications
EssentialEvidence of continuous professional developmentDesirableEducated to degree level or equivalent experience in a relevant role Project or programme management qualification (e.g. Prince2 Foundation, APM) or equivalent experience
Personal Qualities
EssentialAdaptable and resilient in a dynamic working environment Enthusiastic, creative, and self-motivated Commitment to improving patient outcomes and reducing inequalitiesCollaborative and inclusive approach to workingProactive, resilient and adaptableHigh levels of professionalism and integrity Commitment to continuous improvement
Other Requirements
EssentialRight to work in the UK Flexible to attend in-person meetings/events across Somerset Car driver with willingness to travel within the county as required
Training and Communication
EssentialWilling to undertake mandatory training required by GPSU Willing to undertake role-related training as identified by the line manager Ability to build and maintain effective relationships with colleagues and stakeholders Capable of communicating confidently and clearly across a range of platforms
Experience
EssentialSignificant experience in programme or project management within the NHS or health/social careExperience delivering transformation programmes across multiple organisationsStrong understanding of Primary Care, PCNs, and Integrated Care SystemsExperience in managing complex stakeholder environmentsExperience in performance management, reporting, and benefits realisationExperience using programme/project management methodologiesExperience working across organisations or systems at different levels of maturity, with the ability to tailor approaches accordinglyExperience supporting both implementation and service development / scale-upDesirableExperience in digital or data-enabled transformationExperience in population health managementProgramme management qualification MSP or equivalent
Knowledge and Skills
EssentialStrong programme planning and organisational skillsExcellent communication and presentation skillsAbility to influence and build relationships across organisational boundariesStrong analytical and problem-solving skillsAbility to manage competing priorities and deliver at pace Ability to interpret data and use it to drive decision-makingSkilled in stakeholder engagement and facilitationEmployer detailsEmployer nameGPSU - General Practice Support UnitAddressGPSU LtdAbbey Manor Business Centre, Preston RoadYeovilSomersetBA20 2ENUnited KingdomEmployer detailsEmployer nameGPSU - General Practice Support UnitAddressGPSU LtdAbbey Manor Business Centre, Preston RoadYeovilSomersetBA20 2ENUnited Kingdom