Job summaryMedicine and Emergency Care Division are looking for an agile, dynamic and delivery focused leader to join our Division as Centre Manager for Emergency & Acute.Urgent and Emergency Care services within the Trust are challenged, and we are seeking a candidate who has a track record in successful partnership and collaboration with key stakeholders to support transformation.Accountable to the Divisional & Deputy Director of Operations post holder has the responsibility for the business and performance management of the Centre. Ensuring that key performance targets and strategic objectives are met, including managing capacity and demand in order to achieve targets. Working in collaboration with key stakeholders across the Trust and wider health economy, you will demonstrate a strategic approach to service improvement and best clinical pathways, supporting process/pathway redesign and produce business plans/business cases to support development within the centre.Main duties of the jobThe post holder will be accountable for the delivery of all services of the Centre.As Centre Manager for Emergency and Acute, you will emulate our Trust values through your leadership, support the Trust's overall strategic objectives, have a delivery focused mindset to ensure that your services are delivering the best outcomes for our patients and the community we serve.About usOur Poppy's Promise CommitmentWe believe that compassionate care sits at the heart of everything we do. Every member of our team -- clinical or non-clinical -- plays a vital role in ensuring that patients, families, and colleagues are treated with dignity, empathy, and respect at all times.We expect all staff to demonstrate compassion not only through their words, but through their actions: by listening attentively, communicating clearly and kindly, and recognising individual needs, feelings, and circumstances of those in our care.Effective communication is central to safe and high-quality healthcare. We value colleagues who take the time to understand others, explain information in a meaningful way, and respond to concerns with patience and understanding.By joining our team, you are committing to uphold these values -- ensuring that every patient feels heard, respected, and valued, and that compassion is embedded in every interaction, every day.DetailsDate posted03 September 2026Pay schemeAgenda for changeBandBand 8bSalary 66,582 to 77,368 a year per annum/pro rata ContractPermanentWorking pattern Full-time Reference number223-MEA-492-BJob locationsThe Royal Shrewsbury HospitalShrewsburySY3 8XQUnited KingdomJob descriptionJob responsibilitiesFor full duties and responsibilities please refer to the attached document entitled Job Description. Job description Job responsibilitiesFor full duties and responsibilities please refer to the attached document entitled Job Description.Person Specification Education & Qualifications EssentialMasters level education or equivalent professional qualification or experienceEvidence of a commitment to continuous professional development Experience EssentialSignificant experience of working at a senior management or professional level (equivalent to Postgraduate Diploma) in the acute sectorExperience of business strategy and planning. Being able to present strategy to board level both analysing and proposing strategyExperience of implementing service improvement including complex change management programmes. Ability to scope the project, anticipate issues and proactively seek solutionsEvidence of successful management of significant budget, being familiar with the process of budgetary control and experience of running multiple reports feeding into a central budgetExperience of effective management of a complex and diverse workforce Specialist Knowledge. Skills & Experience EssentialStrong leadership skills to inspire, guide and motivate teams to achieve targets and objectives. Whilst creating a positive working environmentWorking knowledge of NHS business and financial regimes. Being able to confidently navigate the budget structures and language to improve services.Ability to design and develop complex information systems to enable effective decision-making within the Centre.Proven record of managing significant risk. To have engaged in strategies and communication skills in this fast-moving area of responsibilitiesAbility to analyse complex and sometimes conflicting information in order to resolve issues. Analysing resources and priorities and able to engage with other departments to take actions forward securely Person Specification Education & Qualifications EssentialMasters level education or equivalent professional qualification or experienceEvidence of a commitment to continuous professional development Experience EssentialSignificant experience of working at a senior management or professional level (equivalent to Postgraduate Diploma) in the acute sectorExperience of business strategy and planning. Being able to present strategy to board level both analysing and proposing strategyExperience of implementing service improvement including complex change management programmes. Ability to scope the project, anticipate issues and proactively seek solutionsEvidence of successful management of significant budget, being familiar with the process of budgetary control and experience of running multiple reports feeding into a central budgetExperience of effective management of a complex and diverse workforce Specialist Knowledge. Skills & Experience EssentialStrong leadership skills to inspire, guide and motivate teams to achieve targets and objectives. Whilst creating a positive working environmentWorking knowledge of NHS business and financial regimes. Being able to confidently navigate the budget structures and language to improve services.Ability to design and develop complex information systems to enable effective decision-making within the Centre.Proven record of managing significant risk. To have engaged in strategies and communication skills in this fast-moving area of responsibilitiesAbility to analyse complex and sometimes conflicting information in order to resolve issues. Analysing resources and priorities and able to engage with other departments to take actions forward securelyDisclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Certificate of SponsorshipApplications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Certificate of SponsorshipApplications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).Employer detailsEmployer nameThe Shrewsbury and Telford Hospital NHS TrustAddressThe Royal Shrewsbury HospitalShrewsburySY3 8XQUnited KingdomEmployer's websiteEmployer detailsEmployer nameThe Shrewsbury and Telford Hospital NHS TrustAddressThe Royal Shrewsbury HospitalShrewsburySY3 8XQUnited KingdomEmployer's website
Centre Manager – Emergency & Acute in Shrewsbury employer: National Health Service
Betsi Cadwaladr University Health Board is an exceptional employer, offering a supportive and collaborative work environment for healthcare professionals in North Wales. With a commitment to employee development and a focus on compassionate care, staff have access to continuous professional development opportunities and the chance to make a meaningful impact in both acute and community paediatrics. The Health Board's integrated approach ensures that employees are part of a dynamic team dedicated to improving health outcomes for the local population.
