At a Glance
- Tasks: Lead and improve public health services for women, children, and sexual health.
- Company: Join Croydon Health Services NHS Trust, a dynamic and diverse healthcare provider.
- Benefits: Competitive salary, career development, and the chance to make a real difference.
- Other info: Opportunity for growth in a supportive environment with a focus on innovation.
- Why this job: Be part of a team that transforms healthcare and enhances patient experiences.
- Qualifications: Degree-level education and proven leadership experience in health or social care.
The predicted salary is between 55524 - 62652 £ per year.
Exciting Opportunity: Service Manager Public Health Band 7 - Integrated Women, Children & Sexual Health
Are you an experienced and driven manager ready to make a real impact? We're looking for a Service Manager to play a key role in the operational leadership of services within our Integrated Women, Children & Sexual Health Directorate. Working closely with senior leaders, you'll help ensure the efficient delivery of high-quality care, support key performance targets, and manage budgets and contracts. You'll also lead and support a team of administrative staff, driving improvements in training, development, and performance.
This is a fantastic opportunity for someone with strong operational experience and a passion for service improvement. You will collaborate with the leadership team to lead change, enhance patient experience, and support service redesign initiatives that make a real difference. If you're ready to take on a challenging yet rewarding role in a dynamic and supportive environment, we'd love to hear from you.
Please note: We may need to close the vacancy early depending on how many applications we receive.
Main Duties and Responsibilities - Service Planning & Delivery
- Acting in partnership with the 0-19 PHN Matrons to manage and resolve day-to-day non-clinical issues within the service.
- Support the Head of Public Health Nursing and 0-19 PHN Matrons in developing business and service plans. Where appropriate, take the lead on specific projects or service improvements.
- Work alongside the Head of Nursing and Matrons to coordinate financial planning for the services.
- Monitor and analyse patient activity and service performance, ensuring compliance with national, regional, and local targets and standards.
- Oversee the development and regular updating of performance dashboards to track service delivery effectively.
- Ensure implementation of agreed action plans that address capacity and access issues, supporting achievement of key performance targets.
- Lead on data analysis for areas delegated by the General Manager to provide timely, accurate insights to the leadership team.
- Prepare reports such as service delivery metrics or any other report as requested.
- Attend and actively participate in performance meetings, supporting follow-up actions and service improvements.
About us
Croydon Health Services NHS Trust provides hospital and community services from a number of community and specialist clinics throughout Croydon. The Trust was formed on 1st August 2010 through the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust. Around 4,100 staff provide services for a population of over 360,000 people who are relatively young with a high level of ethnic diversity.
Our main hospital site, Croydon University Hospital, is one of the busiest in London. We're also leading the way in providing more healthcare outside hospitals at clinics, specialist centres and in people's homes. Our experienced district nursing teams, Allied Health Professionals and community matrons look after people of all ages across Croydon.
Across the NHS everyone is working hard to meet growing demand and we're no exception. But with the right people on board, we are rising to this challenge, putting our people in the driving seat, encouraging innovation and transforming our services to give local people the quality of care they deserve. Croydon Health Services puts a great deal of importance on education and training throughout the careers of all of our staff.
If you want the opportunity to have a real impact, challenge yourself and be part of an NHS Trust that's making a real difference then a career at Croydon Health Services could be just what you're looking for.
Person Specification
Education/Qualifications
- Educated to a minimum of degree level or above in relevant subject.
- Qualification in social work, nursing, occupational therapy, clinical psychology, physiotherapy or relevant subject and registration with a professional regulatory body.
- Evidence of continued professional development.
- Desirable: Management Qualification.
Experience
- Proven experience of leadership in health or social care services including operational management.
- Experience of managing/supervising staff.
- Experience of using a full range of IT systems and patient/client data systems (including excellent understanding of MS Office packages).
- Desirable: Experience of managing health and social care integrated services.
Knowledge
- Good working knowledge of wider health and social care system and structures, policies, procedures and legislation relevant to services areas. Particularly the benefits and challenges of integrated multi-agency working.
- Demonstrate knowledge of the range of local health and care services including the voluntary and community sector.
- Desirable: Understanding the barriers to integrating between health, social care and the voluntary sector.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name: Croydon Health Services NHS Trust
Address: Croydon University Hospital, 530 London Road, Croydon, CR7 7YE, United Kingdom
Service Manager - Public Health employer: National Health Service
Betsi Cadwaladr University Health Board is an exceptional employer, offering a supportive and collaborative work environment for healthcare professionals in North Wales. With a commitment to employee development and a focus on compassionate care, staff have access to continuous professional development opportunities and the chance to make a meaningful impact in both acute and community paediatrics. The Health Board's integrated approach ensures that employees are part of a dynamic team dedicated to improving health outcomes for the local population.
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager - Public Health
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like National Health Service.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at National Health Service.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like National Health Service, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Service Manager - Public Health
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at National Health Service.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at National Health Service.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to National Health Service. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at National Health Service. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at National Health Service
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research National Health Service’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
