At a Glance
- Tasks: Lead a dynamic team to deliver high-quality adult social care in North Yorkshire.
- Company: Join North Yorkshire Council, a forward-thinking organisation committed to excellence in care.
- Benefits: Enjoy a competitive salary, professional development, and the chance to make a real difference.
- Other info: Work in a supportive environment with opportunities for growth and collaboration.
- Why this job: Be a key player in transforming adult social care and improving lives in your community.
- Qualifications: Must have a professional social care or health qualification and strong leadership skills.
The predicted salary is between 36827 - 45011 £ per year.
Lead the Future of Adult Social Care in North Yorkshire. North Yorkshire Council requires an Operations Manager (Adults) to lead The Towns district team, your office base will be in Selby, North Yorkshire.
Here at North Yorkshire Council, we are extremely proud of our Health and Adult Services, rated Good by CQC, with areas being scored outstanding. We are now offering an exciting opportunity for an Operational Manager to join our high performing service and help us continue delivering excellence for Adult services.
As a Team Manager, you will lead and manage Social Workers and Advanced Practitioners with the support of a Senior Group Manager to ensure the delivery of an effective social work service to people within North Yorkshire, in accordance with the relevant policies and procedures. The post will oversee social care services for Adults aged between 18-75, as part of the Adults portfolio. Working in collaboration with teams and managers for Older Adults, Mental Health and Specialist Services, Intermediate Care and Prevention and Access.
Main duties of the job
- Provide clear leadership and direction to a social care workforce, driving quality practice through a personalised approach to social care, placing a person's wellbeing at the heart of all we do.
- Oversee timely assessments, safeguarding decisions, and care planning to achieve positive outcomes for people.
- Manage team performance, budgets, and resources to meet service priorities, CQC and Social Care standards.
- Champion multi-agency collaboration with partners such as Health, Education, and Police.
About us
Why Join Us? Be part of a forward-thinking council committed to directly providing high-quality care and support. Develop and make the role and team your own by joining the team at the launch of the new Adult Social Care Structure within Health and Adult Services. Leading the way in providing care and support to Adults within North Yorkshire. Work in partnership with NHS providers, ICBs, and care collaboratives to deliver integrated, person-centred care.
What We're Looking For
We are looking for a confident, values-driven leader who can provide strong operational leadership in a complex and fast-paced environment. You will bring:
- The ability to make timely, informed and defensible decisions in complex and high-pressure situations.
- Confidence to work independently, take ownership and exercise sound professional judgement with minimal oversight.
- Strong leadership skills, with the ability to provide clear direction, challenge constructively and hold others to account.
- Experience of leading teams through change whilst maintaining quality, performance and staff wellbeing.
- A proven ability to manage competing priorities, risk and resources effectively.
- Strong coaching and people management skills, with the ability to support, motivate and develop others.
- A commitment to high-quality, strengths-based and person-centred practice.
- Excellent partnership-working skills and the ability to build positive relationships across organisations and communities.
- A strong understanding of safeguarding, the Care Act, the Mental Capacity Act and wider statutory responsibilities.
- Experience of driving service improvement, managing performance and delivering positive outcomes.
- Resilience, adaptability and the confidence to challenge appropriately where required.
- A commitment to equality, inclusion, safeguarding and continuous improvement.
- The credibility and professionalism to lead multidisciplinary teams and represent the service with confidence across the wider system.
We are looking for someone who can work autonomously, make sound decisions, take accountability for outcomes, inspire others and lead with integrity, compassion and confidence.
What You'll Do
- Lead and oversee the operational management of locality based adult social care team The Towns, covering Harrogate and Selby.
- Drive performance, transformation, and service improvement.
- Ensure financial sustainability and regulatory compliance.
- Represent the Directorate at strategic forums and influence policy.
- Champion co-production and community-based approaches.
Person Specification
Qualifications
Essential
- A professional social care or health qualification e.g. Social Work, Occupational Therapy with current registration with relevant professional body.
- An Occupational Therapy qualification is required to manage OT Teams with current registration with relevant professional body.
- For Sensory Team a qualification in British Sign language at Level 2 or equivalent experience.
Desirable
- Post Graduate Qualifications for: Best Interest Assessor Approved Mental Health Professional Practice Educator Management Qualification.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Operations Manager in Selby employer: National Health Service
Betsi Cadwaladr University Health Board is an exceptional employer, offering a supportive and collaborative work environment for healthcare professionals in North Wales. With a commitment to employee development and a focus on compassionate care, staff have access to continuous professional development opportunities and the chance to make a meaningful impact in both acute and community paediatrics. The Health Board's integrated approach ensures that employees are part of a dynamic team dedicated to improving health outcomes for the local population.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager in Selby
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at National Health Service.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from National Health Service!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like National Health Service, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at National Health Service or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Operations Manager in Selby
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to National Health Service:Before hitting send, make sure to tailor your application specifically to National Health Service! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at National Health Service
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
