Crisis Resolution and Home Treatment Team Manager in Scunthorpe

An exciting opportunity has arisen for an experienced and values-led leader to join North Lincolnshire's Crisis Resolution and Home Treatment Team as Team Manager. This is a pivotal Band 7 leadership role within a service that is developing rapidly, with the opening of the Acorn Centre at Great Oaks strengthening the local urgent and crisis pathway.

The Acorn Centre provides adults with access to urgent mental health and wellbeing support 24 hours a day, seven days a week, in a calm, welcoming and accessible environment. Built around a "no wrong door" approach, the model brings together the clinical expertise of RDaSH, the lived-experience leadership and peer support of People Focused Group, and North Lincolnshire Mind's Safe Space offer. Together, these partners provide a coordinated, needs-led response so that people are welcomed, listened to and supported to access the right help at the right time.

We are looking for a compassionate, credible and resilient leader who can support colleagues through change while maintaining a clear focus on safety, quality, performance and the experience of people using our services. You will have the opportunity to shape an evolving service, build on strong local relationships and lead a skilled multidisciplinary team across crisis assessment, home treatment, single point of access and the Acorn Centre.

Main duties of the job:

• Provide visible operational and professional leadership across the Crisis Resolution and Home Treatment Team, Single Point of Access and the Acorn Centre.
• Lead the safe and effective day-to-day delivery of a responsive 24-hour urgent and crisis pathway, balancing fixed-site, telephone, community and home-treatment activity.
• Support, supervise and develop a multidisciplinary workforce, promoting compassionate leadership, accountability, learning and staff wellbeing.
• Maintain oversight of demand, capacity, staffing, caseloads, waiting times, clinical quality, incidents, complaints, performance measures and agreed improvement actions.
• Work closely with service users, carers and partner organisations to evaluate and improve pathways, reduce barriers between services and strengthen continuity of care.
• Ensure robust clinical handovers, escalation, safeguarding, risk management, documentation and governance across organisational and professional boundaries.
• Contribute to service redesign and continuous improvement, using feedback, activity information, audit and learning to shape sustainable delivery.
• Deputise for the Service Manager and undertake delegated leadership, workforce, financial and governance responsibilities.

About us:

Rotherham Doncaster and South Humber NHS Foundation Trust (RDaSH) employ around 4000 talented colleagues who are very much appreciated, valued, and respected. We have a wide portfolio which includes mental health, physical health, learning disability and drug and alcohol services. We are dedicated to the development of our people and hold a learning half day every month for our colleagues. We are passionate about enhancing the quality of our service and we work hard to attract and select the right colleagues for our organisation. Our goal is to employ those who share our passion for providing first class care while remaining committed to our vision and values.

Person Specification:

• Qualifications:
  • Essential: Holds a professional registration (RMN / RNLD/ RGN / OT / AHP / AMP / Psychological Professional)
  • Other mental health training
  • Evidenced continuing professional development within Health and Social Care Management
  • Leadership Training/ Experience
• Experience:
  • Essential: Experience of working with people with Severe and Enduring Mental Health problems.
  • Experience of working within a Community Mental Health setting.
  • Delivering training to colleagues.
  • Experience of auditing service effectiveness and producing high quality written reports for senior management.
  • Experience of effectively resolving difficulties with colleagues and other mental health professionals.
  • Developing effective networks and partnerships Clinical leadership.
• Knowledge:
  • Essential: Significant post registration experience.
  • Demonstrable management/supervisory experience.
  • Experience of working within a multidisciplinary team.
  • Ability to influence and manage change, including the promotion of evidence-based practice.
  • Provide evidence of continuous personal and professional development.
  • Statutory and legal frameworks within which mental health operates.
  • Problems solving and negotiations techniques.
  • Able to develop working partnerships.
  • To be able to provide clinical expertise to staff about referrals for clients with mental health difficulties.
• Skills and Abilities:
  • Essential: Have effective communication skills both oral and written to meet the needs of the post in full.
  • Good skills in risk assessment and managerial processes.
  • Leadership skills, able to model high quality care.
  • Effective and engaging presentation skills.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.