At a Glance
- Tasks: Lead operational excellence in Respiratory and Renal services, driving improvements and patient care.
- Company: Join a respected NHS Trust committed to quality healthcare and staff development.
- Benefits: Enjoy London Living Wage, flexible working options, and accredited apprenticeship programmes.
- Other info: Dynamic role with opportunities for career growth and impactful service transformation.
- Why this job: Make a real difference in patient outcomes while developing your leadership skills.
- Qualifications: NHS operational experience at band 7+, strong communication, and analytical skills.
The predicted salary is between 46134 - 56386 £ per year.
Overview
As Service Manager, you will provide operational leadership across Respiratory and Renal services within the Medicine Care Group, partnering with senior clinical and nursing colleagues to deliver safe, efficient care.
You will drive service improvement, patient flow, and workforce planning while managing medical staffing, finance, and quality outcomes.
Using data, you will identify challenges and implement sustainable improvements that benefit patients and staff.
This is a pivotal, cross-functional role in a growing acute care environment with a clear impact on patient experience and outcomes.
- Pay / Benefits
- London Living Wage employer
- Ofsted accredited apprenticeship programmes
- flexible working options (where feasible)
Responsibilities
- Ensure safe, smooth delivery of identified services per the Trust plan and national frameworks
- Deliver and monitor performance targets and clinical outcome metrics
- Interpret and report on service data to track performance and compliance
- Collaborate with Information Department to produce specialty reports for leadership
- Lead on service improvement, pathway redesign, and workforce productivity
- Oversee medical staffing, budget and financial management
- Support quality, safety, and patient experience improvements
- Foster partnership and alignment across teams to enable service transformation
- Key requirements
- Proven NHS operational experience at band 7 or above
- Experience of budget and staff management
- Track record of producing high-quality reports, business cases and presenting data clearly
- Relevant first degree or equivalent professional qualification
- Strong commitment to openness, honesty and integrity
- confident, collaborative and solutions-focused leadership
- strong communication and influencing skills
- analytical mindset
- data analysis and reporting
- performance management and metrics
- quality and safety governance
Band 8a Service Manager – Medicine Care Group in Romford employer: National Health Service
Betsi Cadwaladr University Health Board is an exceptional employer, offering a supportive and collaborative work environment for healthcare professionals in North Wales. With a commitment to employee development and a focus on compassionate care, staff have access to continuous professional development opportunities and the chance to make a meaningful impact in both acute and community paediatrics. The Health Board's integrated approach ensures that employees are part of a dynamic team dedicated to improving health outcomes for the local population.
