At a Glance
- Tasks: Lead operational management of diverse health services and drive continuous improvement.
- Company: Join Betsi Cadwaladr University Health Board, the largest health organisation in Wales.
- Benefits: Competitive salary, full-time role, and opportunities for professional development.
- Other info: Dynamic environment with a commitment to equality and diversity.
- Why this job: Make a real difference in patient care and service delivery.
- Qualifications: Degree level education and experience in multi-disciplinary team management.
The predicted salary is between 50129 - 57365 £ per year.
We are looking for a motivated and capable operational leader to join our Integrated Health Community (Conwy & Denbighshire) as a Band 7 Site Specialty Manager. This is a key role supporting a diverse and high-profile portfolio. Areas of focus will include Sexual Health, the Sexual Assault Referral Centre (SARC), Termination of Pregnancy services and the metabolic bone service, alongside wider responsibilities across the service. You will also play an important role in supporting the Royal Alexandra Hospital Management Team, including work linked to the ongoing capital development.
This is an opportunity for someone who is confident working in a fast-paced environment and who wants to make a real difference. You will play a central role in strengthening performance, improving patient pathways and ensuring services are safe, effective and able to demonstrate their impact. Working closely with clinical and operational colleagues, you will help shape how services are delivered now and in the future. This role would suit someone who enjoys problem solving, leading change and working collaboratively to improve outcomes for patients.
Main duties of the job
- You will take a lead role in the day to day operational management of services, ensuring they run effectively while driving forward continuous improvement.
- A key part of the role will be strengthening performance management. You will monitor delivery against targets, identify areas for improvement and lead actions to improve access, flow and performance.
- You will ensure that services can demonstrate their activity, outcomes and impact.
- You will work with clinical teams and partners to review and improve patient pathways, reducing delays and supporting more efficient and patient-focused ways of working.
- This will include identifying opportunities for innovation and helping to turn ideas into practical improvements.
- The role also includes a strong focus on governance and risk. You will identify risks, ensure they are assessed and managed appropriately, and support a culture of safety, learning and continuous improvement.
- Alongside this, you will support effective use of resources, contribute to financial management and ensure that staffing and capacity are aligned to demand.
- You will also provide clear and reliable information to support decision making at service and organisational level.
- This role requires someone who can combine strong operational grip with a focus on improvement, working collaboratively with teams to deliver high quality, sustainable services.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
About us
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form. Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Details
- Date posted: 29 July 2026
- Pay scheme: Agenda for change
- Band: Band 7
- Salary: £50,129 to £57,365 a year per annum
- Contract: Permanent
- Working pattern: Full-time
- Reference number: 050-AC321-0726
- Job locations: Royal Alexandra Hospital, Rhyl, LL18 3AS, United Kingdom
Job responsibilities
You will be able to find a full Job Description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
- Qualifications
- Essential: Educated to degree / diploma level or equivalent experience
- Essential: Educated to Master's degree level or equivalent experience
- Desirable: Management or professional qualification
- Knowledge
- Essential: Comprehensive understanding of performance targets
- Essential: Knowledge of Intermediate Care & Specialist Medicine services (including Community Hospitals) and challenges faced by division
- Desirable: Knowledge of information systems
- Personal
- Essential: Committed to a culture of continuous improvement
- Essential: Ability to create effective working relationships with clinical staff and to build teams
- Desirable: Ability to communicate in Welsh
- Desirable: Evidence of continuing professional development
- Experience
- Essential: Experience of working with multi-disciplinary teams and across divisions and departments
- Essential: Experience of developing service plans and capital bids that reflect service needs
- Essential: Experience of budget management
- Essential: Experience of developing services and implementing change to meet performance targets
- Essential: Experience of preparing and presenting information to clinical staff to influence, change and inform decisions
- Essential: Experience of managing teams, undertaking recruitment, managing performance and sickness and disciplinary issues
- Essential: Experience of managing Admin & Clerical staff
- Essential: Awareness of external drivers for change
- Desirable: Experience of leading clinical teams to deliver change
- Desirable: Experience of working with multi-disciplinary teams
- Desirable: Experience of participating in consultant job plan reviews
- Desirable: Experience of working with local partnerships
- Desirable: Experience of benchmarking services and introducing change as a result
- Desirable: Experience of delivering cost efficiencies
- Skills
- Essential: Ability to communicate effectively with all levels of an organisation and external partners
- Essential: Able to initiate / respond positively to change and has the ability to learn from the experience
- Essential: Ability to analyse and interpret complex information
- Essential: Ability to prioritise workload in an operational environment
- Essential: Working knowledge of Microsoft Word and Excel
- Essential: Demonstrable leadership skills
- Essential: Good report writing skills and presentation skills
- Desirable: Sound negotiation and influencing skills
Site Specialty Manager in Rhyl employer: National health service
Betsi Cadwaladr University Health Board is an exceptional employer, offering a dynamic work environment where you can make a significant impact on patient care in North Wales. With a strong commitment to employee development and a culture that values collaboration and continuous improvement, you will have the opportunity to grow professionally while working alongside dedicated colleagues in a diverse and supportive setting. Join us at the Royal Alexandra Hospital, where your contributions will be valued, and you will be part of a team that is proud to lead in healthcare excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Site Specialty Manager in Rhyl
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Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like National health service.
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Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
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Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at National health service.
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We think you need these skills to ace Site Specialty Manager in Rhyl
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at National health service.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at National health service.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to National health service. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at National health service. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at National health service
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research National health service’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
