Business Development Manager - Commercial Services in Redruth

Job summaryThis is a newly created role established to build and grow the Directorate's commercial portfolio. The postholder will be responsible for developing new business opportunities, building strategic relationships with internal and external partners, and identifying innovative ways to generate additional income for the Trust.As a new function within the Directorate, the role will focus on creating commercial success where dedicated resource has not previously existed. This will include growing existing revenue streams, developing new commercial ventures, increasing market opportunities, and ensuring services are positioned to maximise their income potential.The role is critical to driving long-term commercial growth, supporting financial sustainability, and creating a strong pipeline of future business opportunities across Facilities services.The Business Development Manager will lead the identification, development and delivery of income generation opportunities across the Estates and Facilities portfolio, specifically within services managed by the Directorate, with a particular focus on the Trust's Food Production Unit (Sustentation), retail catering, accommodation, and commercial use of estate assets (including conference and event spaces such as the Knowledge Spa).Main duties of the jobThe post holder will lead and be responsible for developing and implementing a commercially focused business development strategy to maximise utilisation of existing capacity, generate sustainable income, and support the Trust in achieving its financial objectives without detriment to patient services.The role will provide specialist advice and expertise and knowledge in commercial development, market analysis, pricing, tendering, and customer engagement, working closely with operational leads to translate capability (e.g. food production capacity) into viable, profitable external services.The post holder will operate across organisational boundaries, engaging with NHS partners, private sector clients (e.g. care homes, retail outlets), and internalstakeholders across Estates and Facilities, Finance, Procurement, Corporate Services, and Clinical Directorates to build a strong and sustainable commercial pipeline.The post holder will be responsible for establishing and embedding a commercial development function within the Directorate, building processes, pipelines and partnerships from an early stage, and creating a sustainable model for future income generation.The post holder will be required to communicate complex commercial information to a wide range of stakeholders. Influencing multiple stakeholders across diverse service areas.About usRoyal Cornwall Hospitals NHS Trust (RCHT) is at the heart of acute and specialist care for Cornwall and the Isles of Scilly. We care for a population of around 470,000 people, a number that increases during visitor seasons. We employ around 6,700 staff, united by a shared commitment to deliver safe, high-quality care. We provide services across three main hospital sites, with around 780 inpatient beds:Royal Cornwall Hospital in TruroSt Michael's Hospital in HayleWest Cornwall Hospital in PenzanceAs a teaching hospital, we're proud to work in partnership with the University of Exeter Medical School, the University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School, supporting the next generation of health professionals. We're committed to staying at the forefront of medical advance; investing in our people, developing our facilities, and expanding the specialist care we can offer locally so more patients can receive the care they need closer to home. We have a growing reputation for research and innovation that helps shape better care for the future. The Knowledge Spa, located on our Truro site, is a vibrant hub for medical, nursing and professional education across clinical and non-clinical roles. It plays a vital role in attracting, developing and retaining highly skilled teams.We are driven by one clear ambition, Outstanding Care for One and All, care that's safe, kind and high-quality. We are RCHT.DetailsDate posted16 October 2026Pay schemeAgenda for changeBandBand 8aSalary
57,528 to 64,750 a year
pa pro rata
ContractPermanentWorking pattern

Full-time

Reference number Job locationsSustenationWilson WayRedruthTR15 3RQUnited KingdomJob descriptionJob responsibilitiesPLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side.To be an employee of the NHS you need to successfully complete the following:Identity ChecksProfessional registration and qualification checksEmployment history and reference checksOccupational Health clearanceSatisfactory Disclosure and Barring Service checkRight to work in the UKFor further information please visit: reserve the right to close this advert early.We may be able to offer flexible working. Please discuss at interview.
Job description
Job responsibilitiesPLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side.To be an employee of the NHS you need to successfully complete the following:Identity ChecksProfessional registration and qualification checksEmployment history and reference checksOccupational Health clearanceSatisfactory Disclosure and Barring Service checkRight to work in the UKFor further information please visit: reserve the right to close this advert early.We may be able to offer flexible working. Please discuss at interview.Person Specification
Qualifications
EssentialMasters or equivalent experience in business, management, marketing/sales or relevant fieldEvidence of ongoing professional developmentDesirableProfessional qualification in Business, Commercial Management or MarketingProject management qualification (e.g. PRINCE2)
Experience
EssentialDemonstrable experience in business development, income generation or commercial service growthExperience of developing and delivering business cases, including financial modelling and forecastingExperience of identifying and securing new business opportunities or partnershipsEvidence of delivering measurable outcomes (e.g. income generation, service growth, efficiency savings)DesirableExperience of tendering, bid writing or contract mobilisationExperience within catering, food production, retail, hospitality or accommodation servicesExperience of working with care homes, healthcare providers or retail clients
Skills
EssentialStrong commercial awareness with ability to assess market opportunities and financial viabilityExperience in retail or hospitality business modelsAbility to develop pricing models, costing structures and financial forecasts. Ability to analyse complex data and translate into clear, actionable plansExcellent written and verbal communication skills, including report writing and presentationsDesirableKnowledge of NHS commercial frameworks, procurement processes and governance
DISPOSITION
EssentialCommercially minded while maintaining commitment to NHS values and patient care High level of personal organisation and ability to prioritise competing demands
Person Specification

Qualifications
EssentialMasters or equivalent experience in business, management, marketing/sales or relevant fieldEvidence of ongoing professional developmentDesirableProfessional qualification in Business, Commercial Management or MarketingProject management qualification (e.g. PRINCE2)
Experience
EssentialDemonstrable experience in business development, income generation or commercial service growthExperience of developing and delivering business cases, including financial modelling and forecastingExperience of identifying and securing new business opportunities or partnershipsEvidence of delivering measurable outcomes (e.g. income generation, service growth, efficiency savings)DesirableExperience of tendering, bid writing or contract mobilisationExperience within catering, food production, retail, hospitality or accommodation servicesExperience of working with care homes, healthcare providers or retail clients
Skills
EssentialStrong commercial awareness with ability to assess market opportunities and financial viabilityExperience in retail or hospitality business modelsAbility to develop pricing models, costing structures and financial forecasts. Ability to analyse complex data and translate into clear, actionable plansExcellent written and verbal communication skills, including report writing and presentationsDesirableKnowledge of NHS commercial frameworks, procurement processes and governance
DISPOSITION
EssentialCommercially minded while maintaining commitment to NHS values and patient care High level of personal organisation and ability to prioritise competing demandsDisclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Certificate of SponsorshipApplications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Certificate of SponsorshipApplications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).Employer detailsEmployer nameRoyal Cornwall Hospitals TrustAddressSustenationWilson WayRedruthTR15 3RQUnited KingdomEmployer's websiteEmployer detailsEmployer nameRoyal Cornwall Hospitals TrustAddressSustenationWilson WayRedruthTR15 3RQUnited KingdomEmployer's website