Quality Assurance & Compliance Manager

Are you an experienced professional with a passion for driving quality, safety, improving standards, strengthening assurance and supporting services to deliver high-quality care? An exciting opportunity has arisen to join the Nursing Directorate at North London NHS Foundation Trust as our Quality Assurance & Compliance Manager. Reporting to the Associate Director of Clinical Governance and Effectiveness, you will provide operational leadership for the Trust's quality assurance, regulatory compliance and internal assurance functions, with a particular focus on maintaining organisational readiness for regulatory review and inspection.

About you: You will be a registered healthcare professional with significant experience in clinical governance, quality assurance or regulatory compliance and the credibility to work effectively with colleagues at all levels of a complex healthcare organisation. You will bring experience of quality reviews and assurance programmes, CQC inspections or regulatory activity, quality improvement and producing assurance reports for senior leaders and committees. You will also be confident analysing and triangulating complex information and translating findings into clear actions and improvement priorities. We are looking for someone who is credible, collaborative, organised and improvement-focused, with strong leadership skills and the ability to challenge, build effective relationships and manage competing priorities.

Main duties of the job: You will lead and coordinate the Trust's Quality Assurance Framework, working closely with clinical, operational and corporate teams to ensure we have effective systems for understanding and assuring the quality, safety and effectiveness of care. Your responsibilities will include:

• Leading and coordinating Trust-wide CQC preparedness and regulatory compliance.
• Delivering programmes of quality reviews, assurance visits, peer reviews and thematic reviews.
• Monitoring compliance with CQC Quality Statements, Standards and other regulatory requirements.
• Leading clinical policy governance and monitoring compliance with policy review requirements.
• Maintaining robust evidence and assurance systems to support regulatory activity.
• Triangulating intelligence from quality reviews, incidents, complaints, audits, patient experience, safeguarding, staff feedback and regulatory activity to identify themes, risks and opportunities for improvement.
• Producing clear quality assurance reports and supporting reporting to senior leaders, governance committees and the Board.
• Supporting services to respond to identified concerns and monitoring delivery of improvement actions.
• Providing leadership and line management to the Quality Assurance & Compliance Team.

About us: North London NHS Foundation Trust (NLFT) is committed to improving mental health care across North London to deliver excellent services to our local people. Our Five-Year Strategy: We will provide consistently high-quality care closer to home. With our partners in North London and each borough we will ensure equity of outcome for all. We will offer great places to work, providing staff with supportive environment to deliver outstanding care. We will be more effective as an organisation by pioneering research, quality improvement and technology.

Why NLFT? We develop and retain our staff through leadership behaviours and managers programme and many more opportunities. We promote flexible working and support staff with a range of health and wellbeing initiatives. NHS Discounts, generous annual leave and NHS pension scheme. Excellent internal staff network.

In order to meet the needs of the Trust you may be required from time to time to work at different locations to your normal place of work. This may mean that you are required to work at any location that falls under Barnet, Camden, Enfield, Haringey or Islington. The Trust reserves the right to require staff to work at such other places or locations as it considers reasonable and necessary on a temporary or permanent basis.

This is a newly created role offering an excellent opportunity to shape how we deliver quality assurance and regulatory compliance across North London NHS Foundation Trust. You will play an important part in helping us move beyond a focus on compliance alone, towards an approach where quality intelligence, assurance and learning actively support better care and continuous improvement. If you have the experience, leadership skills and ambition to help us strengthen our approach to quality assurance and regulatory compliance, we would be delighted to hear from you. Join us and help ensure that our assurance systems provide meaningful insight, support learning and contribute to consistently high-quality care.

Recommended Essential Shortlisting Criteria:

• Registered healthcare professional with a relevant degree or equivalent experience, Master's-level study/equivalent experience, and evidence of ongoing professional development relevant to quality, governance or healthcare leadership.
• Significant experience working within clinical governance, quality assurance and/or regulatory compliance, including leading quality reviews, assurance programmes or equivalent organisation-wide quality assurance activity.
• Demonstrable experience of supporting or coordinating CQC inspections or regulatory activity, with knowledge of CQC Quality Statements and regulatory compliance requirements.
• Demonstrable ability to analyse and triangulate complex quality information from multiple sources, identify themes and risks, and translate findings into clear improvement actions and assurance.
• Significant leadership and management experience, including managing staff or services, working across professional and organisational boundaries, and influencing and constructively challenging colleagues to deliver change and improvement.
• Experience of producing high-quality assurance reports for senior leaders and governance committees, alongside evidence of successfully managing complex programmes, multiple priorities and competing deadlines.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.

Applicants must have current UK professional registration.