Project Delivery Officer

Job summaryWe are looking for a values-led, compassionate and capable Project Delivery Officer, with a demonstrable commitment to improving and supporting children and young people's mental and physical health. This post will work across the Goodall Division within Central and North West London NHS Foundation Trust (CNWL) which provides a range of community mental health and physical health services.Please note: This job advert may close earlier than the specified deadline if a high volume of applications is received.Please note: This vacancy does not meet the criteria for Skilled Worker sponsorship, unless you meet the criteria by temporary exemption from current changes to immigration rules put in force on 22/07/2025. "Separate provisions are applied to workers who have been sponsored and held continuously Skilled Worker visa since prior to 04/04/2024."As such, if you don't meet the Transitional Provision (above) we are unable to consider your application unless you can provide documentary evidence of your right to work in the United Kingdom. If you believe you are eligible for sponsorship or already hold a valid right to work in the UK, please ensure you provide full details of your immigration status in the Pre-Screening Immigration section of your application form.Please note role eligibility also depends on whether the role meets the salary threshold for the relevant occupational code (SOC CODE).For further info please visit: Skilled Worker visa: Overview - GOV.UKMain duties of the jobThe Project Delivery Officer will provide essential administrative support to project and business and transformation managers, ensuring the smooth operation and successful delivery of mental and physical health transformation initiatives.Support the Division by helping to coordinate and drive delivery of discrete projects covering all transformational aspects within a defined portfolioHelp realise identified transformation and service redesign opportunities with a clear focus on delivery of the NHS 10 Year PlanUtilise project management principles, supporting project leads including both the business & transformation team and wider clinical/ operational staff, and partners including ICBs and Local Authorities, Experts by Experience and third sector organisationsBe expected to develop a clear understanding of all aspects of the Division and able to communicate to senior members of the division and the trustBe an integral member of the Divisional Business and Transformation team, working independently and in collaboration with other members of the team to support delivery of the Division's Transformation priorities.About usCNWL is committed to providing quality health & social care services, tailored to the needs of individuals, delivered close to home. Our services are designed to increase wellbeing & provide opportunities for recovery. We want our employees to feel valued, challenged & supported.Clear roles and responsibilities and a rewarding job so that you can make a difference to patients, their families and carers', and communities.Personal development, access to appropriate training for your job and line management support you to succeed.Support and opportunities to maintain your health, wellbeing and safety; and an environment free from harassment, bullying or violence.A good working environment with flexible working opportunities, consistent with the needs of patients and with the way that people live their lives.Fair treatment that is free from discrimination.Opportunities to engage in decisions that affect you and the services you provide, individually, through representative organisations and through local partnership working arrangements.Opportunities to enable you to be empowered to put forward ways to deliver better and safer services for patients and their families.DetailsDate posted14 September 2026Pay schemeAgenda for changeBandBand 6Salary 47,951 to 56,863 a year per annum inc HCAS ContractSecondmentWorking pattern Full-time Reference number333-G-M-0166Job locations350 Euston RoadRegent's PlaceLondonNW1 3AXUnited KingdomJob descriptionJob responsibilities1. Project ManagementCoordinate and deliver a number of related project activities within the Division to achieve beneficial change in line with the strategic objectives of the Trust clinically, operationally and financially.Plan, track and support the implementation of project activities working with senior leads and senior clinicians, with agreed project management processes within the defined quality, time and cost constraints across clinical and non-clinical servicesDevelop and maintain clear project documentation covering the fundamental components of projects (scope, budgets, risks, opportunities and issues and quality requirements)Monitor and report all aspects of project risk and issue management relating to projects you are supporting. This includes developing action plans to mitigate project risk factors where requiredDeliver timely, accurate, and comprehensive progress reports to ensure full project visibility and help facilitate change management and issue resolutionSupport each identified project stage ensuring all relevant milestones are attained and where necessary escalating deviations through project governance to ensure projects remain on schedule, in budget or to quality specificationAdministration of project/programme meetings (e.g. preparation of agendas, circulation of papers, capture of minutes and other outputs such as process maps)Participate in and organise project reviews to support with project evaluation including identifying and implementing lessons learned (methodology, deliverables, process).2. Governance & ReportingCoordinate work with clinicians, managers and other staff across the Division to enable comprehensive and effective reporting to senior internal and external stakeholdersEnsure the quality and accuracy of non-performance reports provided to commissioners. Ensure that reports are appropriately reviewed and validated before they are issued and provide high-quality analysis of the information presented so that commissioners are given a comprehensive and considered picture of activity, service levels and any service issues.3. Financial Planning and ManagementSupport as required on project to enable best value, ensuring that robust and detailed plans are in place to deliver the required level of efficiency savingsAct as team lead for procurement processes for transformational projects, including working with senior managers on specification development, liaising closely with procurement, contracting and finance teams, monitoring progress, raising POs and tracking invoice providing an end to end service support to transformational partnerships and contractsAdvise on processes and systems to identify, manage and deliver efficiency projects4. Service Improvement, Redesign and TransformationCoordinate work with clinicians, managers and other staff across the Division to develop and test new ideas and approaches that could bring about increased quality and efficiency, working closely with Divisional colleaguesDeliver change management programmes within the Division, working across service areas with clinical teams and managers to improve delivery of services and outcomes for service usersCoordinate stakeholders, taking account of their levels of influence and particular interests, in a range of situations working autonomously and as part of a team5. Personal DevelopmentProactively participate in management supervision, annual objective setting and PDP/appraisal processes.Proactively identify continued professional development opportunitiesAttend and play an active part in the monthly Division-wide Business & Transformation Managers meetings6. Freedom to ActThe post holder will be expected to work independently and without supervision.The post holder will be expected to interpret national and Trust policies and guidance and advise the Divisional Team of appropriate action. Job description Job responsibilities1. Project ManagementCoordinate and deliver a number of related project activities within the Division to achieve beneficial change in line with the strategic objectives of the Trust clinically, operationally and financially.Plan, track and support the implementation of project activities working with senior leads and senior clinicians, with agreed project management processes within the defined quality, time and cost constraints across clinical and non-clinical servicesDevelop and maintain clear project documentation covering the fundamental components of projects (scope, budgets, risks, opportunities and issues and quality requirements)Monitor and report all aspects of project risk and issue management relating to projects you are supporting. This includes developing action plans to mitigate project risk factors where requiredDeliver timely, accurate, and comprehensive progress reports to ensure full project visibility and help facilitate change management and issue resolutionSupport each identified project stage ensuring all relevant milestones are attained and where necessary escalating deviations through project governance to ensure projects remain on schedule, in budget or to quality specificationAdministration of project/programme meetings (e.g. preparation of agendas, circulation of papers, capture of minutes and other outputs such as process maps)Participate in and organise project reviews to support with project evaluation including identifying and implementing lessons learned (methodology, deliverables, process).2. Governance & ReportingCoordinate work with clinicians, managers and other staff across the Division to enable comprehensive and effective reporting to senior internal and external stakeholdersEnsure the quality and accuracy of non-performance reports provided to commissioners. Ensure that reports are appropriately reviewed and validated before they are issued and provide high-quality analysis of the information presented so that commissioners are given a comprehensive and considered picture of activity, service levels and any service issues.3. Financial Planning and ManagementSupport as required on project to enable best value, ensuring that robust and detailed plans are in place to deliver the required level of efficiency savingsAct as team lead for procurement processes for transformational projects, including working with senior managers on specification development, liaising closely with procurement, contracting and finance teams, monitoring progress, raising POs and tracking invoice providing an end to end service support to transformational partnerships and contractsAdvise on processes and systems to identify, manage and deliver efficiency projects4. Service Improvement, Redesign and TransformationCoordinate work with clinicians, managers and other staff across the Division to develop and test new ideas and approaches that could bring about increased quality and efficiency, working closely with Divisional colleaguesDeliver change management programmes within the Division, working across service areas with clinical teams and managers to improve delivery of services and outcomes for service usersCoordinate stakeholders, taking account of their levels of influence and particular interests, in a range of situations working autonomously and as part of a team5. Personal DevelopmentProactively participate in management supervision, annual objective setting and PDP/appraisal processes.Proactively identify continued professional development opportunitiesAttend and play an active part in the monthly Division-wide Business & Transformation Managers meetings6. Freedom to ActThe post holder will be expected to work independently and without supervision.The post holder will be expected to interpret national and Trust policies and guidance and advise the Divisional Team of appropriate action.Person Specification Qualifications EssentialDegree or equivalent experienceEvidence of ongoing continuous professional developmentDesirableSpecialist Qualification in Project Management Knowledge & Experience EssentialProject delivery experience within a healthcare setting, preferably in mental healthExperience of change management processes and methods acquired through training or experienceExperience of working with groups of staff and patients across health communities, including working with senior clinicians and healthcare leadersCompetent with software packages (e.g. MS Excel, Project, Visio etc.)Able to use collaboration software (e.g. MS Teams, Zoom etc.)DesirableKnowledge and understanding of mental health and learning disabilities transformational priorities set out in the NHS 10 Year PlanKnowledge and understanding of national, regional and local requirements to continuously improve quality and safety within mental health and learning disabilities servicesExperience of project management from initial design to completionExperience working within the NHS Skills & Abilities EssentialStrong organisational and planning skills. Able to deliver agreed objective within an agreed timeframeTeam working skills - able to work as a key member of small teams to achieve results, including able to encourage collaborative working to improve services and performance particularly where there is resistance to changeExcellent presentation and communication skills and ability to present complex project plans at an appropriate level for the audience concernedHighly self-motivated. Sets themselves and helps others to set ambitious goals.Able to manage and relate complex and highly sensitive information to all levels of staff within the organisationGood communicator, able to influence and resolve issues with key stakeholdersFlexible with ability to adapt and implement ideas in diverse situationsAbility to write clear and concise documents.Evidence of financial/budgetary management and monitoring skills Person Specification Qualifications EssentialDegree or equivalent experienceEvidence of ongoing continuous professional developmentDesirableSpecialist Qualification in Project Management Knowledge & Experience EssentialProject delivery experience within a healthcare setting, preferably in mental healthExperience of change management processes and methods acquired through training or experienceExperience of working with groups of staff and patients across health communities, including working with senior clinicians and healthcare leadersCompetent with software packages (e.g. MS Excel, Project, Visio etc.)Able to use collaboration software (e.g. MS Teams, Zoom etc.)DesirableKnowledge and understanding of mental health and learning disabilities transformational priorities set out in the NHS 10 Year PlanKnowledge and understanding of national, regional and local requirements to continuously improve quality and safety within mental health and learning disabilities servicesExperience of project management from initial design to completionExperience working within the NHS Skills & Abilities EssentialStrong organisational and planning skills. Able to deliver agreed objective within an agreed timeframeTeam working skills - able to work as a key member of small teams to achieve results, including able to encourage collaborative working to improve services and performance particularly where there is resistance to changeExcellent presentation and communication skills and ability to present complex project plans at an appropriate level for the audience concernedHighly self-motivated. Sets themselves and helps others to set ambitious goals.Able to manage and relate complex and highly sensitive information to all levels of staff within the organisationGood communicator, able to influence and resolve issues with key stakeholdersFlexible with ability to adapt and implement ideas in diverse situationsAbility to write clear and concise documents.Evidence of financial/budgetary management and monitoring skillsDisclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer detailsEmployer nameCentral and North West London NHS Foundation TrustAddress350 Euston RoadRegent's PlaceLondonNW1 3AXUnited KingdomEmployer's websiteEmployer detailsEmployer nameCentral and North West London NHS Foundation TrustAddress350 Euston RoadRegent's PlaceLondonNW1 3AXUnited KingdomEmployer's website