Job summaryWaterloo Medical Centre is a
large, progressive and welcoming GP practice serving approximately 12,500
patients in Blackpool. We are committed to delivering high-quality,
patient-centred healthcare whilst embracing innovation, digital transformation
and continuous improvement.Due to the planned
retirement of our current Practice Business Manager on 31 March 2027, we are
seeking an experienced and strategic Practice Business Manager to join our
senior leadership team and help shape the future of the organisation.This is a unique opportunity
to benefit from a structured handover period with the current post-holder,
ensuring continuity of leadership and a smooth transition into a highly
influential role within the practice.We are looking for a dynamic
leader with strong financial, commercial and organisational skills who is
passionate about developing sustainable healthcare services, driving innovation
and leading transformational change within primary care.Main duties of the jobThe Practice Business
Manager is the strategic and financial lead for the practice and is responsible
for ensuring the long-term sustainability, growth and success of Waterloo
Medical Centre.Working closely with the GP
Partners and Practice Manager the successful candidate will provide leadership
across financial management, business development, workforce planning, estates
development, contract performance, governance, compliance and digital
transformation. The post-holder will provide strategic oversight of operational
performance through the management team and support the Partners in delivering
high-quality, safe, effective and financially sustainable primary care
services.About usWaterloo Medical Centre is a large, progressive GP practice serving approximately 12,500 patients in Blackpool. We are committed to delivering high-quality, patient-centred healthcare whilst embracing innovation, digital transformation and continuous improvement.Our dedicated multidisciplinary team includes GPs, nurses, nursing associates, pharmacists, administrative and reception staff, all working together to provide excellent care and support to our patients. We are proud of our positive and inclusive culture, where teamwork, professionalism, mutual respect and a strong work ethic are at the heart of everything we do.We believe in supporting and developing our staff, encouraging innovation, continuous learning and personal growth. Employees benefit from working within a friendly, supportive environment where their contributions are valued and recognised. As a practice, we are committed to investing in new technologies, modern ways of working and service improvements that enhance both patient care and staff experience.This is an exciting time to join Waterloo Medical Centre as we continue to develop our services, embrace digital transformation and plan for future growth, including major strategic and estates development projects. We offer the opportunity to be part of an ambitious organisation that is passionate about improving healthcare outcomes for our local community.Interviews will take place on Thursday 5th and Friday 6th November 2026DetailsDate posted01 October 2026Pay schemeOtherSalary
Depending on experience
ContractPermanentWorking pattern
Full-time,
Part-time
Reference numberA Job locationsWaterloo Medical Centre178 Waterloo RoadBlackpoolLancashireFY4 3ADUnited KingdomJob descriptionJob responsibilitiesJob SummaryThe Practice Business Manager is the strategic and financial lead for Waterloo Medical Centre, responsible for ensuring the long-term sustainability, growth and success of the practice. Working closely with the GP Partners, the post-holder will provide leadership across business development, finance, governance, workforce planning, estates, contract performance, digital transformation and regulatory compliance.The Practice Business Manager will support the Partners in delivering high-quality, safe, effective and financially sustainable primary care services whilst ensuring the practice remains responsive to the changing NHS environment.As a senior leader within the organisation, the post-holder will oversee performance across all departments and provide strategic direction to the Practice Manager, Operations Manager and Reception/Admin Manager, ensuring clear accountability, effective operational delivery and continuous improvement.The role will champion innovation, digital transformation and the appropriate use of emerging technologies, including Artificial Intelligence (AI), to improve efficiency, patient access, workforce productivity and the overall quality of services provided.Key ResponsibilitiesStrategic Leadership and Business DevelopmentFinancial ManagementContract Management and PerformanceLead management of: PMS ContractsEnhanced ServicesPCN AgreementsOther commissioned servicesWorkforce Planning and Organisational DevelopmentGovernance, Risk and ComplianceEstates and Facilities DevelopmentDigital Transformation and InnovationLeadership and Management
Job description
Job responsibilitiesJob SummaryThe Practice Business Manager is the strategic and financial lead for Waterloo Medical Centre, responsible for ensuring the long-term sustainability, growth and success of the practice. Working closely with the GP Partners, the post-holder will provide leadership across business development, finance, governance, workforce planning, estates, contract performance, digital transformation and regulatory compliance.The Practice Business Manager will support the Partners in delivering high-quality, safe, effective and financially sustainable primary care services whilst ensuring the practice remains responsive to the changing NHS environment.As a senior leader within the organisation, the post-holder will oversee performance across all departments and provide strategic direction to the Practice Manager, Operations Manager and Reception/Admin Manager, ensuring clear accountability, effective operational delivery and continuous improvement.The role will champion innovation, digital transformation and the appropriate use of emerging technologies, including Artificial Intelligence (AI), to improve efficiency, patient access, workforce productivity and the overall quality of services provided.Key ResponsibilitiesStrategic Leadership and Business DevelopmentFinancial ManagementContract Management and PerformanceLead management of: PMS ContractsEnhanced ServicesPCN AgreementsOther commissioned servicesWorkforce Planning and Organisational DevelopmentGovernance, Risk and ComplianceEstates and Facilities DevelopmentDigital Transformation and InnovationLeadership and ManagementPerson Specification
Qualifications
EssentialDegree level qualification or equivalent management experience.Significant senior management experience within healthcare, primary care or a comparable environment.Strong financial and budget management skills.Experience of strategic planning and organisational development.Excellent leadership and people management skills.Knowledge of NHS primary care contracts and funding streams.Understanding of governance, risk management and compliance frameworks.Excellent communication, negotiation and influencing skills.Strong analytical and problem-solving abilities.Commitment to innovation and digital transformation.DesirableExperience in General Practice management.ILM, CMI or equivalent management qualification.Project Management qualification.Experience leading CQC inspections.Experience of estates development projects.Knowledge of AI technologies and digital transformation programmes within healthcare.
Person Specification
Qualifications
EssentialDegree level qualification or equivalent management experience.Significant senior management experience within healthcare, primary care or a comparable environment.Strong financial and budget management skills.Experience of strategic planning and organisational development.Excellent leadership and people management skills.Knowledge of NHS primary care contracts and funding streams.Understanding of governance, risk management and compliance frameworks.Excellent communication, negotiation and influencing skills.Strong analytical and problem-solving abilities.Commitment to innovation and digital transformation.DesirableExperience in General Practice management.ILM, CMI or equivalent management qualification.Project Management qualification.Experience leading CQC inspections.Experience of estates development projects.Knowledge of AI technologies and digital transformation programmes within healthcare.Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer detailsEmployer nameWaterloo Medical CentreAddressWaterloo Medical Centre178 Waterloo RoadBlackpoolLancashireFY4 3ADUnited KingdomEmployer's websiteEmployer detailsEmployer nameWaterloo Medical CentreAddressWaterloo Medical Centre178 Waterloo RoadBlackpoolLancashireFY4 3ADUnited KingdomEmployer's website
Practice Business Manager in Preston employer: National Health Service
Betsi Cadwaladr University Health Board is an exceptional employer, offering a supportive and collaborative work environment for healthcare professionals in North Wales. With a commitment to employee development and a focus on compassionate care, staff have access to continuous professional development opportunities and the chance to make a meaningful impact in both acute and community paediatrics. The Health Board's integrated approach ensures that employees are part of a dynamic team dedicated to improving health outcomes for the local population.
