At a Glance
- Tasks: Lead a team to manage and improve systems operations, ensuring efficient service delivery.
- Company: Join University Hospitals Plymouth NHS Trust, a people-focused organisation dedicated to patient care.
- Benefits: Enjoy competitive salary, flexible working options, and opportunities for career development.
- Other info: Primarily remote work with some on-site duties; part of an on-call rota.
- Why this job: Make a real impact in healthcare technology while leading innovative projects.
- Qualifications: Degree-level education or equivalent experience in managing server infrastructures required.
The predicted salary is between 49387 - 56515 £ per year.
The D&I Systems Operations Lead will be responsible for the overall management and performance of the Systems Operations team. Ensures that the Systems Manager is informed with regards to the operational capacity and functionality of the server estate. This includes improvements, risks, changes, and problems. Manages multiple infrastructure projects, delivery of new initiatives, and is responsible for DR and BC planning, within the remit of the Systems Operations Team. Line manages Systems Operations engineers. Provides expert guidance and technical leadership to junior, senior, and advanced engineers. Leads on investigating a range of specialist and complex D&I issues, following the relevant technical strategies, policies, standards, and practices. Responsible for ensuring a structured approach for problem, incident, and change management processes. Primarily remote working with some on-site duties as and when required. The role is part of the on-call Systems rota.
We are a people business - where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care. The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure.
Details:
- Date posted: 30 July 2026
- Pay scheme: Agenda for change
- Band: Band 7
- Salary: £49,387 to £56,515 a year
- Contract: Permanent
- Working pattern: Full-time
- Reference number: 216-LT-CO8148552
- Job locations: Plymouth Science Park, 11 Research Way, Plymouth, UK PL6 8BX, United Kingdom
Job responsibilities:
- To lead a team of Systems Operations Engineers and be responsible for the coordination of design, development, support, maintenance, and ongoing improvement of the systems infrastructure operational function, ensuring that all services and processes are efficient, effective, and meet defined and agreed service levels.
- Responsible for ensuring the application of the latest security patches to servers, server upgrades and migrations, daily maintenance, SQL maintenance, backup maintenance and testing, AD group policy and permission changes, VM tools and hardware, and on-call cover.
- To assist with D&I's Problem Management function, ensuring problems are dealt with appropriately and within Service Level Agreement timescales.
- Review metrics for trends which may indicate emergent problems and produce recommendations as required.
- Produce regular reports for the Systems Manager, Head of Technical Services and provide detailed evidence for the IG Toolkit.
- Ensure the Systems Operations team performs all relevant compliance checks and controls.
- Deputy/System Manager and/or Product Expert for all Systems Operations related tools and information systems such as MS Active Directory, MS Server & SQL, Commvault.
- Support and assist the other D&I Section Managers with testing, improving, repairing and maintaining of the IT estate.
Person Specification:
- Graduate calibre professional with proven experience managing enterprise scale server infrastructures.
- Educated to degree level or equivalent relevant demonstrable experience.
- Experience in leading technical teams from inception to delivery of projects and new systems.
- Microsoft Certified System Engineer (MCSE) or equivalent relevant demonstrable experience.
- Knowledge and experience of the IT Infrastructure Library (ITIL) standard.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.
Systems Operations Team Lead in Plymouth employer: National health service
The London Ambulance Service NHS Trust is an exceptional employer, offering a dynamic work environment that prioritises patient safety and service improvement. With a strong commitment to employee development, including leadership training and apprenticeship programmes, staff are empowered to grow their skills while contributing to the health of London. The Trust's inclusive culture and focus on quality management ensure that employees feel valued and supported in their vital roles.
StudySmarter Expert Advice🤫
We think this is how you could land Systems Operations Team Lead in Plymouth
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what National health service values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges National health service might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at National health service!
✨Direct Apply to National health service
Let's not forget to apply directly through the National health service website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Systems Operations Team Lead in Plymouth
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at National health service.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at National health service. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at National health service
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
