Digital Transformation Manager in Peterborough

The Digital & Transformation Manager will support the leadership of the South Peterborough PCN but also work across all Lakeside Healthcare led PCNs to support with workstreams and initiatives appropriate to their skills. The post holder will work with clinical and operational teams to ensure the PCN contract is delivered to the required standards in South Peterborough, deliver service improvement and efficiency, identify opportunities to make tangible positive transformation and execute change in a collaborative way. The role holder will be key to the vision of the South Peterborough PCN but also contribute to the vision for all Lakeside Healthcare led PCNs.

Please note that we are unable to offer visa sponsorship for this position. Applicants will be required to demonstrate their right to work in the UK at interview.

Main duties of the job:

• Ensure the PCN contract is delivered to standard.
• Work closely with key internal and external stakeholders at practice, PCN, ICB and neighbourhood level, to understand current service models, identify challenges, agree priorities for improvement and then support these to be delivered.
• Along with the Clinical Director, be responsible for developing and embedding neighbourhood working in line with national and local strategy.
• Implement, embed and evaluate practical improvements that make a difference to patients and staff.
• Support project implementation and embedding, Quality Improvement (QI) processes, and coordinate and directly support the delivery of transformation activity at South Peterborough PCN across the PCNs as appropriate.
• Optimise the use of technology in patient care and supporting processes.
• Promote population health management and address health inequalities and championing diversity, inclusion, and sustainability of general practice.

About us:

Lakeside Healthcare is a large GP partnership that provides NHS care for around 170,000 patients across Cambridgeshire, Peterborough, Northamptonshire and Lincolnshire. We are made of eight GP practices across 14 sites that are part of their local communities and work together as practices to provide resilience, sharing learning and professional back-office support services. Our most important asset is our people, who provide care for our patients and help run our surgeries smoothly. We employ over 500 clinical and non-clinical staff, and we invest in training and developing to ensure that we retain and attract good quality staff who want to stay with us and be part of our team. We are proud of what we do and strive to demonstrate our values of Caring, Respect, Quality and Teamwork in everything we do.

Since the inception of PCNs in 2019, we have witnessed remarkable growth and success stories within our PCNs, particularly in personalised care, pharmacy services, and the diverse clinical staff meeting the unique needs of our patients. The role of PCNs in primary care and integrated neighbourhood healthcare is continually expanding, to adapt to this growth and align with the evolving landscape, we are recruiting to ensure we have the capacity to support our PCNs in delivering effective services for our patients, in partnership with our practices.

Person Specification:

Qualifications:

• Essential: Educated to Degree qualified or significant evidence of academic study, work, or research. Evidence of continuing professional development.
• Desirable: Educated to Masters degree level or equivalent professional experience. Professional qualification or experience in IM&T or equivalent experience to demonstrate subject matter expertise. Leadership and management qualifications. Quality improvement/change management training.

Experience:

• Essential: Leadership and management experience. Experience of project management. Experience and technical knowledge of clinical systems and teams. Familiarity with data-driven quality improvement processes. Experience of interacting with internal and external stakeholders at a variety of levels. Experience in workforce planning, forecasting and development. Sound working knowledge of Primary Care Networks. People management skills and the ability to lead and direct a team. Line Management experience.
• Desirable: Significant leadership and management experience in a Primary Care Setting. Significant project management experience (small, medium, and large scale) through the entire project lifecycle from initiation to delivery within the NHS. Experience of working within a primary care environment. Experience of providing training and coaching. Experience of working in the field of digital transformation. Experience of developing training tools. Experience of CQC requirements and related practice preparatory activity.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details:

Employer name: Lakeside Healthcare Group
Address: Lakeside Healthcare, Syers Lane, Peterborough, PE7 1AT, United Kingdom