Job summaryThe role is responsible for delegating tasks to staff to ensure operational targets are met, monitoring and updating progress, and providing support to the Operations Coordinator, Deputy and Practice Manager. This includes tracking performance against objectives, communicating expectations clearly to the team, following up on outstanding actions and escalating any issues where necessary. The role also supports day-to-day operational activities to ensure smooth and efficient service delivery.Complete all required mandatory training within designated timeframes and maintain up-to-date certifications as required for the role.Main duties of the jobThe role is responsible for delegating tasks to staff to ensure operational targets are met, monitoring and updating progress, and providing support to the Operations Coordinator, Deputy and Practice Manager. This includes tracking performance against objectives, communicating expectations clearly to the team, following up on outstanding actions and escalating any issues where necessary. The role also supports day-to-day operational activities to ensure smooth and efficient service delivery.Complete all required mandatory training within designated timeframes and maintain up-to-date certifications as required for the role.About usQueensbridge Group Practice is a well-established NHS GP surgery in Hackney with approximately 10,500 registered patients. We are a friendly, supportive, training practice that has a record of good performance against local and national requirements, as well as a committed multi-professional team.DetailsDate posted31 July 2026Pay schemeOtherSalary Depending on experience ContractPermanentWorking pattern Full-time Reference numberA4853-26-0007Job locationsQueensbridge Group Practice24 Holly StreetLondonE8 3XPUnited KingdomJob descriptionJob responsibilitiesThe role is responsible for delegating tasks to staff to ensure operational targets are met, monitoring and updating progress, and providing support to the Operations Coordinator, Deputy and Practice Manager. This includes tracking performance against objectives, communicating expectations clearly to the team, following up on outstanding actions and escalating any issues where necessary. The role also supports day-to-day operational activities to ensure smooth and efficient service delivery. Job description Job responsibilitiesThe role is responsible for delegating tasks to staff to ensure operational targets are met, monitoring and updating progress, and providing support to the Operations Coordinator, Deputy and Practice Manager. This includes tracking performance against objectives, communicating expectations clearly to the team, following up on outstanding actions and escalating any issues where necessary. The role also supports day-to-day operational activities to ensure smooth and efficient service delivery.Person Specification Knowledge and Skills EMIS Web EssentialMinimum 2 years experience working in a GP practice, EMIS Web trained. Qualifications EssentialGCSE grade A to C in English and MathsDesirableExperience of working in a GP practice Person Specification Knowledge and Skills EMIS Web EssentialMinimum 2 years experience working in a GP practice, EMIS Web trained. Qualifications EssentialGCSE grade A to C in English and MathsDesirableExperience of working in a GP practiceDisclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer detailsEmployer nameQueensbridge Group PracticeAddressQueensbridge Group Practice24 Holly StreetLondonE8 3XPUnited KingdomEmployer's websiteEmployer detailsEmployer nameQueensbridge Group PracticeAddressQueensbridge Group Practice24 Holly StreetLondonE8 3XPUnited KingdomEmployer's website
Operations Administrator employer: National health service
The London Ambulance Service NHS Trust is an exceptional employer, offering a dynamic work environment that prioritises patient safety and service improvement. With a strong commitment to employee development, including leadership training and apprenticeship programmes, staff are empowered to grow their skills while contributing to the health of London. The Trust's inclusive culture and focus on quality management ensure that employees feel valued and supported in their vital roles.
