Job summaryThe Eastern Pathology Alliance (EPA) is a joint venture between Norfolk and Norwich University Hospitals NHS Foundation Trust, James Paget University Hospitals NHS Foundation Trust and the Queen Elizabeth Hospital King's Lynn NHS Foundation Trust.
The network processes over 35 million samples each year and is comprised of Clinical Biochemistry, Toxicology and Specialist Chemistry, Immunology, Microbiology, Haematology, Blood Transfusion and Andrology. Point of Care testing at NNUH also sits within Laboratory Medicine.
The postholder will be responsible for the leadership, strategic and operational management of EPA, including budgetary and staff management, contract management and service continuity.
The post holder must deliver a high quality, cost effective service and facilitate improvements through collaborative and constructive dialogue with all lab managers, clinical staff, and stakeholders across the region.
Main duties of the jobThe main duties of the job include strategic service development, operational management, commercial management, service improvement, human resource management, governance and corporate responsibility for Eastern Pathology Alliance.
About usJoin us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff! The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.
We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity.
We can offer you the full range of NHS benefits/discounts and in addition: Flexible working hoursFast Track Staff Physiotherapy ServiceMulti Faith prayer room at NNUH Colney Lane siteDiscounted gym membershipsExcellent pension scheme and annual leave entitlementWagestream - access up to 40% of your pay as you earn itFree Park & Ride service direct to NNUH Colney Lane siteFree 24-hours confidential counselling supportOn-site Nursery at NNUH Colney LaneOn-site cafes offering staff discounts at NNUH Colney LaneSupport in career developmentFlexible staff bankSalary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronicsDetailsDate posted23 September 2026Pay schemeAgenda for changeBandBand 8cSalary
Make sure to apply with all the requested information, as laid out in the job overview below.
79,504 to 91,609 a year
per annum pro rata
ContractPermanentWorking pattern
Full-time,
Flexible working
Reference number234-26-E0854Job locationsNorfolk and Norwich Hospital, James Paget Hospital, Queen Elizabeth HospitalVariousNorfolkNR4 7UYUnited KingdomJob descriptionJob responsibilitiesTo ensure that there is appropriate interface with EPA stakeholders and withPrimary Care organisations and specialist commissioners.
To contribute to the translation of Strategy and Corporate objectives into robust operational and financial plans as part of the overall divisional annual planning process.
To co-ordinate the Business Planning across the service ensuring that there is an agreed Performance Management framework to monitor effectively the delivery of the annual business plans.
To support work with financial teams in the preparation of robust business cases which enable the service to remain financially stable and responsible to the demands placed upon them.
To analyse performance in relation to performance targets and strategic objectives; develops strategies and business plans, taking into account multiple factors requiring complex analysis and provides advice in areas where expert opinion differs.
Please refer to the Job Description for the full specification of responsibilities and requirements for this post.
Job description
Job responsibilitiesTo ensure that there is appropriate interface with EPA stakeholders and withPrimary Care organisations and specialist commissioners.
To contribute to the translation of Strategy and Corporate objectives into robust operational and financial plans as part of the overall divisional annual planning process.
To co-ordinate the Business Planning across the service ensuring that there is an agreed Performance Management framework to monitor effectively the delivery of the annual business plans.
To support work with financial teams in the preparation of robust business cases which enable the service to remain financially stable and responsible to the demands placed upon them.
To analyse performance in relation to performance targets and strategic objectives; develops strategies and business plans, taking into account multiple factors requiring complex analysis and provides advice in areas where expert opinion differs.
Please refer to the Job Description for the full specification of responsibilities and requirements for this post.
Person Specification
Qualifications
EssentialMaster's Degree or equivalentDoctoral Level qualification or MBA or equivalent experienceDesirableProject management Qualification or equivalent experienceHCPC Registered Biomedical Scientist
Experience
EssentialSignificant experience at senior management level within the NHS or equivalent settingExperience of managing in complex organisations across more than one organisation or with a networkExperience of managing within a commercially successful health or care businessDesirableExperience of managing complex projects and meeting targets
Skills
EssentialProven ability in operational and performance managementProven ability to develop and implement organisational and business strategyProven ability to develop business opportunities and deliver returns on investmentDesirableExperience of managing complex projects and meeting targetsKnowledge of NHS Performance and Management Indicators of Organisations
Aptitude
EssentialEffective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and ExcellenceTeam leader and decision makerAbility to manage a change processEffective leadership skills with a significant drive for service improvement
Person Specification
Qualifications
EssentialMaster's Degree or equivalentDoctoral Level qualification or MBA or equivalent experienceDesirableProject management Qualification or equivalent experienceHCPC Registered Biomedical Scientist
Experience
EssentialSignificant experience at senior management level within the NHS or equivalent settingExperience of managing in complex organisations across more than one organisation or with a networkExperience of managing within a commercially successful health or care businessDesirableExperience of managing complex projects and meeting targets
Skills
EssentialProven ability in operational and performance managementProven ability to develop and implement organisational and business strategyProven ability to develop business opportunities and deliver returns on investmentDesirableExperience of managing complex projects and meeting targetsKnowledge of NHS Performance and Management Indicators of Organisations
Aptitude
EssentialEffective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and ExcellenceTeam leader and decision makerAbility to manage a change processEffective leadership skills with a significant drive for service improvementDisclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration
Applicants must have current UK professional registration. xohmjla For further information please see
NHS Careers website (opens in a new window).Employer detailsEmployer nameNorfolk and Norwich University HospitalAddressNorfolk and Norwich Hospital, James Paget Hospital, Queen Elizabeth HospitalVariousNorfolkNR4 7UYUnited KingdomEmployer's websiteEmployer detailsEmployer nameNorfolk and Norwich University HospitalAddressNorfolk and Norwich Hospital, James Paget Hospital, Queen Elizabeth HospitalVariousNorfolkNR4 7UYUnited KingdomEmployer's website
EPA Network Manager/Laboratory Medicine Service Operational Manager in Norwich employer: National Health Service
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