Clinical Team Leader in Norwich

We at NSFT know it is vital that we better serve the needs of people with complex psychosis. We are seeking those who are passionate about delivering intensive, creative care for some of the most vulnerable service users we support. We are thrilled to launch our new Intensive and Assertive Service that will provide intensive, person-centred care in the community support to individuals living with a psychotic illness across Norfolk and Suffolk.

This service will proactively reach out to service users who may not engage with traditional services, delivering care in community settings such as people's homes and local environments, and maintaining persistent, therapeutic contact to build trust and sustain engagement.

We are looking to recruit two dynamic, enthusiastic and passionate individuals in the role of Clinical Team Leaders to manage the team across Norfolk and Suffolk. They will work closely with each other to deliver a consistent service across the Trust. This is a great opportunity to support with the implementation and development of a brand new specialist team that will provide invaluable care to service users who struggle to engage with traditional services. We are looking for experienced clinicians with an interest in working in an innovative and developing service. There is a need to work collaboratively with services within NSFT, the VSCE organisations within the service and external partners, so excellent communication skills are necessary.

Main duties of the job:

• You will ensure a consistent, responsive, high-quality service is delivered to patients, carers and families across the county, by adhering to operational and clinical protocols.
• Encourage creative engagement and multi-organisational team approach in order to maintain safety and clinical care for these service users.
• You will provide professional governance, ensuring compliance with KPIs, and clinical leadership to the team.
• You will develop a psychologically safe, innovative, safe culture within the team, ensuring staff have access to regular line management supervision and support.
• Work closely with consultants, clinical and professional leads internally and externally to the Trust to promote excellent practice and high-quality care.
• Take a lead in organising clinical work within the teams, matching workload to activity and demand.
• Undertake caseload management if necessary.

At Norfolk and Suffolk NHS Foundation Trust, inclusion is at the heart of how we work. We are committed to creating a fair, transparent and accessible recruitment process where every candidate has the opportunity to succeed. We actively encourage applications from people from all backgrounds, particularly those currently underrepresented in our workforce. We recognise that not everyone has equal access to opportunities and are working to address this.

We are committed to providing reasonable adjustments throughout the recruitment process and ensuring all candidates receive a positive and equitable experience. Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

Why work for us?

We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.

Details:

• Date posted: 27 July 2026
• Pay scheme: Agenda for change
• Band: Band 7
• Salary: £49,387 to £56,515 a year gross per annum (pro rata)
• Contract: Permanent
• Working pattern: Full-time, Flexible working
• Reference number: 246-WSN8129038
• Job locations: Mariner House or Hellesdon Hospital, Ipswich or Norwich, IP1 2GA, United Kingdom

Person Specification:

• Qualifications: Essential RMN, Dip SW, Dip OT or equivalent
• Experience: Essential experience with risk assessment and ongoing management; evidence of leading service development within a mental health setting; desirable experience in providing leadership in a mental health care environment.
• Skills: Essential establish performance management team structures and systems.
• Knowledge: Essential an understanding of policies and guidelines both local and national e.g., National Institute for Clinical Excellence guidelines.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.

Applicants must have current UK professional registration.