At a Glance
- Tasks: Lead a dynamic team to deliver urgent community health services and improve patient outcomes.
- Company: Join Northamptonshire Healthcare Foundation Trust, a leader in community and mental health services.
- Benefits: Enjoy competitive salary, flexible working, and a supportive environment for personal growth.
- Other info: Be part of an outstanding team committed to compassionate, person-centred care.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Master's level education and experience in management and service development required.
The predicted salary is between 57528 - 64750 £ per year.
Urgent Community Response (UCR) Services are an integral part of the Urgent and Emergency Care pathway within Northamptonshire, focusing on avoiding hospital admissions and facilitating early discharge from hospital. This role offers an exciting opportunity to work with dedicated clinical teams and external health and social care partners to deliver this pathway and contribute to the development of UCR Services.
The services provide urgent, time-limited, multidisciplinary community-based interventions, including home visiting and remote monitoring. Timely and effective UCR services are high on the national agenda, and a clear understanding of these services and their contribution to national and local objectives is essential. We aim to create effective and high-performing teams, seeking someone who is proactive and possesses proven leadership skills to provide direction and oversight.
Main duties of the job:
- Be responsible for operational performance, including contractual, financial, quality, safety, and people, ensuring all contractual and Trust obligations are met for UCR services.
- Support the Directorate Leadership Team in devising service plans for future service delivery and advise on the operational impact of service developments.
- Take overall management responsibility for service delivery and operational matters for UCR Services.
- Lead the development and reorganisation of teams when required.
- Review and develop service models, including clinical structures, workforce planning, recruitment, training, and operationalising the service.
- Assist with the continual modernisation, redesign, and implementation of creative solutions that support National and Local initiatives.
- Develop robust interagency relationships with key agencies supporting the development of integrated care pathways.
- Ensure Service Users and Carers are included in all work conducted by the Recovering Independence Services.
- Work flexibly and participate in the 'on-call' and 'out-of-hours' arrangements for the Trust.
- Provide operational leadership, holding responsibility for operational delivery of service outcomes.
- Lead and manage the talent pool across services.
About us: NHFT is an NHS Community and Mental Health Foundation Trust, providing physical, mental health, and specialty services in hospital settings and the community. We provide over 200 services across the county and some specialist services in bordering and nearby counties. We work together with our partners to ensure that everyone who comes through our doors receives compassionate, person-centred care, regardless of their background or circumstances.
NHFT promotes a culture of learning to improve the care and safety of our patients and colleagues. We have achieved our 'outstanding' rating by encouraging opportunity, innovation, development, and growth across our workforce. At NHFT, we believe that work should be rewarded in every sense, which is why we are proud to be an accredited living wage employer. We aim to support financial wellbeing and create an environment where people feel valued and able to thrive.
Person Specification:
- Knowledge and experience:
- Educated to Master Level or equivalent experience.
- Experience of management and development of staff.
- Demonstrate successful involvement in change or quality projects.
- Demonstrate contribution to the achievement of service objectives.
- Demonstrate a good understanding of budgetary and financial management.
- Desirable:
- Evidence of developing or maintaining links with various external organisations.
- Degree or post-registration qualification in Leadership/Management.
- Skills and Abilities:
- IT skills in word processing and spreadsheets or equivalent experience.
- Evidence of delivery on all operational performance indicators within a Service, including contractual, financial, resources, and people.
- Demonstrate ability to communicate in various settings to achieve cooperation and influence others.
- Ability to analyse data and provide written reports.
- Demonstrate leadership and influencing skills beyond immediate sphere of work.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Service Manager- Urgent Community Response in Northampton employer: National health service
Northamptonshire Healthcare Foundation Trust is an outstanding employer that prioritises the well-being and professional growth of its staff. With a strong commitment to compassionate, person-centred care, employees benefit from a supportive work culture that encourages innovation and development, alongside competitive salaries and financial wellbeing initiatives. Located in Northampton, the Trust offers unique opportunities to engage with multidisciplinary teams and contribute to vital community health services, making it an ideal place for those seeking meaningful and rewarding careers in healthcare.
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager- Urgent Community Response in Northampton
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like National health service.
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Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
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Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at National health service.
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We think you need these skills to ace Service Manager- Urgent Community Response in Northampton
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at National health service.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at National health service.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to National health service. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at National health service. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at National health service
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research National health service’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
