MSK Service Manager

Job summaryWe are seeking to recruit an exceptional individual for our MSK Service Manager role, working within our ESHT MSK team.The successful candidate will be responsible for the oversight and operational delivery of high quality, safe, efficient, and sustainable ESHT MSK services; Adult MSK Physiotherapy, Pelvic Health Physiotherapy, Paediatric MSK Physiotherapy, MSK Advanced Practitioner Service, and the ESHT Fracture Liaison service.Main duties of the jobResponsible for the ongoing development of the services through service improvement, innovation and redesign. The successful candidate will lead the development and implementation of programmes, standards and process to enhance delivery, waiting times, patient access, quality, performance and financial efficiency.Accountability for the operational performance of services through the collection, analysis and evaluation of key performance, quality, and operational data to ensure key KPIs are met (eg. productivity and efficiency, quality, demand vs capacity)Responsibility for providing modern corporate leadership under the Assistant Director of Operations and Performance and the Head of Service to a wide range of staff within their services. The emphasis on devolved accountability and enablement of wider leadership opportunities within services will be at the forefront of ESHT MSK senior leadership operational culture.About usA wide range of staff benefits are available to our staff including staff development, enrolment in the NHS pension scheme, auto-enrolment to our Temporary Workforce Service, access to onsite nurseries. staff restaurants and accommodation.In addition to an internal Occupational Health department, all staff also have access to free psychological support through our confidential Employee Assistance Programme. Onsite parking is available from only 50 a year.There has never been a better time to join East Sussex Healthcare NHS Trust, submit your application today.Statement on the Use of AIWe value the individuality that each candidate brings to the application process. While we understand that AI tools are widely available, we strongly discourage applicants from using AI-generated content when applying for jobs with us. We believe that your application should reflect your true skills, experiences, and motivations, which are best conveyed through your own words and unique perspective.Using AI for your application may not accurately represent your knowledge, skills, and experience and may result in a disconnect between your qualifications and our assessment of your application.We encourage applicants to take the time to thoughtfully complete their applications; by doing so, you allow us to better understand your true potential and ensure a fair and transparent evaluation of your application. Over reliance on AI-generated content may diminish your chance of success.DetailsDate posted16 September 2026Pay schemeAgenda for changeBandBand 8aSalary 57,528 to 64,750 a year per annum, pro rata ContractPermanentWorking pattern Full-time Reference number374-KNCG5526Job locationsIvy HouseIvy TerraceEastbourneBN21 4QUUnited KingdomJob descriptionJob responsibilitiesPlease see attached Job Description.If you have any further questions please do not hesitate to reach out. Job description Job responsibilitiesPlease see attached Job Description.If you have any further questions please do not hesitate to reach out.Person Specification Qualifications EssentialEducated to degree level or proven equivalent experience, skills and knowledgeRecognised postgraduate leadership / management qualification or equivalent training and experienceBudget management qualification or equivalent level of knowledge and experienceEvidence of ongoing relevant CPD to masters equivalentDesirableProfessional healthcare qualification, with current registrationAdditional qualifications relevant to Service specialityECDL or an equivalent recognised IT qualification Experience EssentialA broad range of in-depth managerial and/or clinical experience at a senior level in NHS or a similar large complex organisationDemonstrates an ability to critically analyse, problem solve and prioritiseExperience of effective management of health care related servicesEvidence of service delivery and of holding others to accountProven experience of staff managementExperience of managing budgetsDesirableRelevant experience in a similar role in NHS and/or MSKExperience of undertaking service improvement auditProject management Skills EssentialAbility to manage multiple priorities and deliver effectivelyWorking knowledge of structure, functions, culture and values of NHS and relationship with other agencies particularly in portfolio areasInnovative leader able to inspire and motivate teams and individuals to the benefit of organisation, staff and patientsWell organised critical thinker who is able to organise and direct othersAble to present complex information on professional and governance issues to colleagues and those from other professions; management teams, patient and publicEvidence of excellent communication and negotiation skillsAbility to deal with challenging situations with tact and diplomacySelf motivated with ability to motivate othersGood keyboard and IT skills including knowledge of Microsoft Office - Word, Excel and OutlookGood analysis and report writing skillsAbility to prepare and present information to wider audiences in a professional mannerDesirableEnhanced skills in clinical specialty. Person Specification Qualifications EssentialEducated to degree level or proven equivalent experience, skills and knowledgeRecognised postgraduate leadership / management qualification or equivalent training and experienceBudget management qualification or equivalent level of knowledge and experienceEvidence of ongoing relevant CPD to masters equivalentDesirableProfessional healthcare qualification, with current registrationAdditional qualifications relevant to Service specialityECDL or an equivalent recognised IT qualification Experience EssentialA broad range of in-depth managerial and/or clinical experience at a senior level in NHS or a similar large complex organisationDemonstrates an ability to critically analyse, problem solve and prioritiseExperience of effective management of health care related servicesEvidence of service delivery and of holding others to accountProven experience of staff managementExperience of managing budgetsDesirableRelevant experience in a similar role in NHS and/or MSKExperience of undertaking service improvement auditProject management Skills EssentialAbility to manage multiple priorities and deliver effectivelyWorking knowledge of structure, functions, culture and values of NHS and relationship with other agencies particularly in portfolio areasInnovative leader able to inspire and motivate teams and individuals to the benefit of organisation, staff and patientsWell organised critical thinker who is able to organise and direct othersAble to present complex information on professional and governance issues to colleagues and those from other professions; management teams, patient and publicEvidence of excellent communication and negotiation skillsAbility to deal with challenging situations with tact and diplomacySelf motivated with ability to motivate othersGood keyboard and IT skills including knowledge of Microsoft Office - Word, Excel and OutlookGood analysis and report writing skillsAbility to prepare and present information to wider audiences in a professional mannerDesirableEnhanced skills in clinical specialty.Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Certificate of SponsorshipApplications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Certificate of SponsorshipApplications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).Employer detailsEmployer nameEast Sussex Healthcare NHS TrustAddressIvy HouseIvy TerraceEastbourneBN21 4QUUnited KingdomEmployer's websiteEmployer detailsEmployer nameEast Sussex Healthcare NHS TrustAddressIvy HouseIvy TerraceEastbourneBN21 4QUUnited KingdomEmployer's website