Clinical Systems Manager in Milton Keynes

Job summaryWe are looking for a highly motivated and experienced Clinical Systems Manager to join our forward-thinking GP practice.This is an exciting opportunity for an individual with strong expertise in clinical systems, data quality, reporting, digital transformation and practice operations. The successful candidate will lead on the strategic management, optimisation and development of our clinical systems, ensuring they support safe, effective and efficient patient care whilst meeting all NHS contractual, regulatory and information governance requirements.Working closely with the Partners, Business Manager, clinicians and wider practice team, you will play a key role in maximising system functionality, improving data quality, supporting performance targets and driving digital innovation across the practice.This role also includes responsibility for aspects of procurement, financial administration, stock management and oversight of clinical coding and data quality functions.Main duties of the jobManaging and developing the practice clinical system, including templates, searches, protocols and workflows.Maintaining high standards of data quality, record accuracy and information governance.Producing reports, audits and performance data to support QOF, Enhanced Services and practice objectives.Supporting digital transformation projects and implementation of new technologies.Providing training and support to clinical and administrative staff.Acting as the lead contact for clinical systems, data management and reporting.Supporting compliance with GDPR, Data Protection legislation, NHS Information Governance requirements and CQC standards.Working collaboratively with clinicians, practice staff, PCNs, ICB teams and external suppliers.Overseeing clinical coding and data quality improvement activities.Supporting the day-to-day financial administration of the practice, including invoices, expenditure monitoring and procurement processes.Overseeing stock control, ordering and supplier management to ensure value for money and continuity of service.Producing reports relating to expenditure, procurement and operational performance.Contributing to business continuity planning, service development and strategic practice objectives.About usOakridge Park Medical Centre is a thriving GP practice based in Milton Keynes, committed to providing high-quality, patient-centred healthcare to our local community.Our multidisciplinary team includes experienced GPs, nursing staff, healthcare assistants, pharmacists, care coordinators, and administrative colleagues who work collaboratively to deliver excellent patient outcomes. Through our Primary Care Network partnerships, we have access to a range of additional healthcare professionals who support our population's diverse needs.We pride ourselves on fostering a supportive working environment where staff wellbeing, professional development, and excellent patient care are at the heart of everything we do.DetailsDate posted21 October 2026Pay schemeOtherSalary Depending on experience ContractPermanentWorking pattern Full-time Reference numberA2195-26-0012Job locations30 Texel CloseOakridge ParkMilton KeynesMK14 6GLUnited KingdomJob descriptionJob responsibilitiesKey ResponsibilitiesLead on the management and optimisation of the practice clinical systemMaintain system configuration, templates, protocols, pathways and clinical workflows.Ensure the accuracy, integrity and quality of patient records.Develop and maintain searches, audits and reporting tools to support clinical and operational objectives.Monitor system performance and identify opportunities for improvement.Implement updates and new functionality within clinical systems.Support digital transformation projects and new technology implementations.Information Governance and ComplianceEnsure compliance with NHS Data Security and Protection Toolkit standards.Maintain high standards of data quality and information governance.Ensure systems and processes comply with: GDPRData Protection Act 2018NHS Information Governance requirementsCQC standardsSupport audits relating to records management and clinical data quality.Promote best practice in confidentiality, information security and data management.Reporting and Performance ManagementProduce regular and ad-hoc performance reports.Develop dashboards and data analysis tools to support service delivery.Monitor achievement against QOF, Enhanced Services and contractual targets.Support population health management initiatives through effective data utilisation.Analyse clinical and operational data to identify trends, risks and opportunities.Staff Training and SupportProvide training and support to clinicians and administrative staff.Develop user guides, training materials and standard operating procedures.Act as the first point of contact for clinical system queries.Support new staff induction and ongoing system competency assessments.Promote best practice in the use of digital systems.Leadership and Service DevelopmentLead projects relating to clinical systems and digital service improvement.Work collaboratively with Primary Care Networks (PCNs), ICB teams and external suppliers.Contribute to practice business continuity and disaster recovery planning.Identify opportunities to improve efficiency through automation and enhanced workflows.Support strategic planning and service redesign initiatives.Accounts, Finance and ProcurementOversee the day-to-day financial administration of the practice, ensuring accurate and timely processing of invoices, payments and financial records.Monitor designated practice budgets and expenditure, escalating any concerns or variances to the Business Manager.Ensure all supplier invoices are checked, coded and authorised in accordance with practice financial procedures.Liaise with the practice accountants, NHS England, ICB and other external organisations regarding routine financial matters as required.Maintain accurate records of practice expenditure, purchasing and procurement activity.Oversee the ordering, receipt and stock control of medical supplies, vaccines, clinical consumables, stationery and other practice resources.Monitor stock levels to ensure continuity of service whilst minimising waste and unnecessary expenditure.Maintain supplier relationships and seek best value for money when procuring goods and services.Ensure purchasing and procurement activities are undertaken in line with practice financial policies and procedures.Produce regular reports on expenditure, procurement activity and stock usage for the Business Manager and Partners.People ManagementWhere applicable, the Clinical Systems Manager may:Supervise Clinical Coding.Coordinate workload allocation relating to data quality and system management activities.Foster a culture of continuous improvement and learning. Job description Job responsibilitiesKey ResponsibilitiesLead on the management and optimisation of the practice clinical systemMaintain system configuration, templates, protocols, pathways and clinical workflows.Ensure the accuracy, integrity and quality of patient records.Develop and maintain searches, audits and reporting tools to support clinical and operational objectives.Monitor system performance and identify opportunities for improvement.Implement updates and new functionality within clinical systems.Support digital transformation projects and new technology implementations.Information Governance and ComplianceEnsure compliance with NHS Data Security and Protection Toolkit standards.Maintain high standards of data quality and information governance.Ensure systems and processes comply with: GDPRData Protection Act 2018NHS Information Governance requirementsCQC standardsSupport audits relating to records management and clinical data quality.Promote best practice in confidentiality, information security and data management.Reporting and Performance ManagementProduce regular and ad-hoc performance reports.Develop dashboards and data analysis tools to support service delivery.Monitor achievement against QOF, Enhanced Services and contractual targets.Support population health management initiatives through effective data utilisation.Analyse clinical and operational data to identify trends, risks and opportunities.Staff Training and SupportProvide training and support to clinicians and administrative staff.Develop user guides, training materials and standard operating procedures.Act as the first point of contact for clinical system queries.Support new staff induction and ongoing system competency assessments.Promote best practice in the use of digital systems.Leadership and Service DevelopmentLead projects relating to clinical systems and digital service improvement.Work collaboratively with Primary Care Networks (PCNs), ICB teams and external suppliers.Contribute to practice business continuity and disaster recovery planning.Identify opportunities to improve efficiency through automation and enhanced workflows.Support strategic planning and service redesign initiatives.Accounts, Finance and ProcurementOversee the day-to-day financial administration of the practice, ensuring accurate and timely processing of invoices, payments and financial records.Monitor designated practice budgets and expenditure, escalating any concerns or variances to the Business Manager.Ensure all supplier invoices are checked, coded and authorised in accordance with practice financial procedures.Liaise with the practice accountants, NHS England, ICB and other external organisations regarding routine financial matters as required.Maintain accurate records of practice expenditure, purchasing and procurement activity.Oversee the ordering, receipt and stock control of medical supplies, vaccines, clinical consumables, stationery and other practice resources.Monitor stock levels to ensure continuity of service whilst minimising waste and unnecessary expenditure.Maintain supplier relationships and seek best value for money when procuring goods and services.Ensure purchasing and procurement activities are undertaken in line with practice financial policies and procedures.Produce regular reports on expenditure, procurement activity and stock usage for the Business Manager and Partners.People ManagementWhere applicable, the Clinical Systems Manager may:Supervise Clinical Coding.Coordinate workload allocation relating to data quality and system management activities.Foster a culture of continuous improvement and learning.Person Specification Qualifications EssentialEssential ExperienceSignificant experience working within General Practice, Primary Care or a healthcare environment.Advanced experience using GP clinical systems such as SystmOne Experience managing clinical data, reporting and quality improvement initiatives.Experience delivering staff training and support.Experience of information governance and data protection requirements.Experience developing clinical searches, templates and reporting tools.Essential KnowledgeUnderstanding of NHS Primary Care contracts and performance indicators.Strong knowledge of GDPR and Data Protection legislation.Understanding of QOF and Enhanced Services.Knowledge of NHS Digital initiatives and interoperability requirements.Understanding of clinical coding principles and data quality standards.Essential SkillsExcellent leadership and organisational skills.Strong analytical and problem-solving abilities.Excellent verbal and written communication skills.Ability to manage multiple priorities and deadlines.Strong attention to detail.Ability to build positive working relationships across multidisciplinary teams.Advanced Microsoft Office and reporting skills.Ability to work independently and use initiative. Experience EssentialProfessionalism and integrity.Commitment to patient confidentiality.Adaptability and resilience.Positive and proactive approach to change.Strong customer and patient focus.Commitment to continuous learning and improvement.DesirableExperience managing digital transformation projects.Experience within a PCN or wider NHS environment.Experience supervising or managing staff.Experience with population health management tools and business intelligence reporting. Person Specification Qualifications EssentialEssential ExperienceSignificant experience working within General Practice, Primary Care or a healthcare environment.Advanced experience using GP clinical systems such as SystmOne Experience managing clinical data, reporting and quality improvement initiatives.Experience delivering staff training and support.Experience of information governance and data protection requirements.Experience developing clinical searches, templates and reporting tools.Essential KnowledgeUnderstanding of NHS Primary Care contracts and performance indicators.Strong knowledge of GDPR and Data Protection legislation.Understanding of QOF and Enhanced Services.Knowledge of NHS Digital initiatives and interoperability requirements.Understanding of clinical coding principles and data quality standards.Essential SkillsExcellent leadership and organisational skills.Strong analytical and problem-solving abilities.Excellent verbal and written communication skills.Ability to manage multiple priorities and deadlines.Strong attention to detail.Ability to build positive working relationships across multidisciplinary teams.Advanced Microsoft Office and reporting skills.Ability to work independently and use initiative. Experience EssentialProfessionalism and integrity.Commitment to patient confidentiality.Adaptability and resilience.Positive and proactive approach to change.Strong customer and patient focus.Commitment to continuous learning and improvement.DesirableExperience managing digital transformation projects.Experience within a PCN or wider NHS environment.Experience supervising or managing staff.Experience with population health management tools and business intelligence reporting.Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).Employer detailsEmployer nameOakridge Park Medical CentreAddress30 Texel CloseOakridge ParkMilton KeynesMK14 6GLUnited KingdomEmployer's websiteEmployer detailsEmployer nameOakridge Park Medical CentreAddress30 Texel CloseOakridge ParkMilton KeynesMK14 6GLUnited KingdomEmployer's website