At a Glance
- Tasks: Lead AI and automation strategy to enhance patient care and reduce admin tasks.
- Company: Join Milton Keynes University Hospital, a leader in digital healthcare innovation.
- Benefits: Flexible working, competitive salary, and opportunities for professional growth.
- Other info: Be part of a dynamic team shaping the future of healthcare.
- Why this job: Make a real difference in healthcare by implementing cutting-edge technology.
- Qualifications: Master's degree in IT or related field; experience in AI and automation required.
The predicted salary is between 64750 - 64750 £ per year.
Help shape the future of healthcare. Technology is changing healthcare at a pace we've never seen before. Artificial Intelligence and intelligent automation are no longer ideas for the future. They're transforming how we care for patients today.
You will lead the Trust's AI and automation strategy, helping us identify opportunities that improve patient care, reduce administrative burden and give clinicians more time with patients. This isn't about writing reports that sit on shelves. Whether your background is within healthcare, technology, consulting or another innovative industry, if you've successfully delivered AI or automation at scale we'd love to hear from you.
Come and help us build one of the most innovative digital hospitals in the NHS.
Main duties of the job:
- You'll work alongside clinicians, operational teams, digital specialists and executive leaders to develop an ambitious programme of AI and automation projects across the organisation.
- You'll help establish governance, identify priorities, oversee delivery and ensure solutions are safe, ethical and genuinely improve outcomes.
Current areas of focus include:
- Generative AI
- Ambient Voice Technology
- Clinical documentation automation
- Intelligent workflow automation
- Robotic Process Automation (RPA)
- AI agents
- Predictive analytics
- Microsoft Copilot and Microsoft Power Platform
- Oracle Health AI capabilities
- NHS national AI initiatives
We're looking for someone who combines strategic thinking with a practical delivery mindset. Someone who enjoys turning ideas into working solutions and can bring people with them on that journey.
To manage the strategic development, implementation, governance and optimisation of Artificial Intelligence (AI) and automation technologies across Milton Keynes University Hospital, enabling improved clinical outcomes, operational efficiency, productivity and staff experience.
About us: Milton Keynes University Hospital, in proud partnership with the University of Buckingham, is a University Teaching Hospital committed to advancing patient care through cutting-edge research and education. With a 'Good' rating from the CQC and significant investment underway, this is an exciting time to join our team and grow your career.
As a medium sized general hospital, we provide a full range of general medical and surgical services, including a busy Emergency Department, Maternity, and Paediatrics. As the population of our city and surrounding areas continues to grow rapidly, we are expanding and enhancing our facilities to meet rising demand and improve access to care for all our communities.
We are also proud to offer a growing portfolio of specialist services. In January 2025 we opened our state-of-the-art Radiotherapy Centre, bringing advanced cancer treatment closer to home. Our services also include neonatology, specialist surgical care, and a wide range of diagnostics, supported by the new Community Diagnostic Centre at Whitehouse Health Centre.
Details:
- Date posted: 07 August 2026
- Pay scheme: Agenda for change
- Band: Band 8a
- Salary: £57,528 to £64,750 a year
- Contract: Permanent
- Working pattern: Full-time
- Reference number: 430-CORP26-580A
- Job locations: IT Technical Services (Dept), Milton Keynes, MK6 5LD, United Kingdom
Job responsibilities:
- The post holder will act as the Trust subject matter expert for AI and automation, ensuring safe, ethical and evidence-based adoption aligned to Trust priorities, NHS digital strategy, information governance, clinical safety and regulatory standards.
- Act as the Trust specialist lead for AI and automation, providing expert advice to senior clinical, operational and digital leaders.
- Communicate highly complex, sensitive or contentious AI, automation, risk and benefits information to technical and non-technical audiences, including formal presentations to groups.
- Negotiate priorities, resources and delivery approaches with service leads, suppliers and partner organisations where requirements may be complex or competing.
- Build confidence in AI and automation through clear engagement, transparency, training and multidisciplinary collaboration.
- Lead identification, assessment and prioritisation of AI and automation use cases using evidence, workflow analysis, benefits appraisal and risk assessment.
- Interpret complex technical, clinical, operational and data issues where there may be conflicting evidence, no precedent, or significant safety and governance implications.
- Assess risks relating to clinical safety, bias, equality, privacy, cyber security, supplier assurance, model performance and operational change.
- Use data analysis, modelling and evaluation methods to demonstrate benefits, adoption, performance and safe ongoing use.
- Develop and maintain the Trust AI and automation roadmap, translating strategy into prioritised programmes, deliverables, milestones and resource plans.
- Plan and coordinate a broad range of complex activities across clinical and non-clinical services, adjusting plans in response to changing operational priorities.
- Lead programme and project delivery using appropriate agile, waterfall or hybrid methods, ensuring dependency, risk, issue and change controls are effective.
- Ensure AI and automation initiatives integrate with EPR, clinical documentation, workflow, data, infrastructure and reporting systems.
Person Specification:
Qualifications and knowledge:
- Essential: Level 7 qualification (master's) in a relevant subject such as IT, Computer Science, Data Science, Health Informatics or equivalent experience with evidence of rigorous research in the specialist subject area.
- Evidence of continued professional development in digital, data, AI, automation, transformation, governance or leadership.
- Project or programme management qualification, such as PRINCE2, Agile, MSP, or equivalent experience.
- Highly developed specialist knowledge of AI, automation technologies such as RPA, NLP, machine learning, workflow automation and their safe application in healthcare.
- Knowledge of NHS digital strategy, AI governance, clinical safety, information governance, cyber security and relevant regulatory considerations.
Experience:
- Essential: Experience leading or managing AI, automation, digital workflow, data or complex IM&T solutions in a complex organisation.
- Experience delivering digital programmes/projects across clinical and non-clinical services with measurable benefits.
- Experience managing staff, work allocation, appraisal, development and performance.
- Desirable: Experience working with clinical systems, EPRs, digital documentation, integration, reporting or workflow systems. Experience in the NHS or wider public sector.
Skills:
- Essential: Strong leadership, programme management, stakeholder management and team development skills.
- Excellent analytical and problem-solving skills, including assessment of complex risks, options and benefits.
- Ability to translate complex technical concepts into clear, accessible language for clinical, operational and executive audiences.
- Ability to influence, negotiate and secure agreement where priorities are complex or contentious.
- Desirable: Experience using data analysis, modelling, reporting or evaluation tools to support decision making and benefits realisation.
Personal and people development:
- Essential: Ability to lead, motivate, coach and develop staff and multidisciplinary teams.
- Commitment to continuous improvement, responsible innovation, equality, diversity and inclusion.
- Supports development of digital skills and AI literacy across the organisation.
Communication:
- Essential: Excellent written and verbal communication skills, including formal reports, business cases, presentations and training.
- Ability to build effective working relationships with clinicians, operational leaders, suppliers and partner organisations.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name: Milton Keynes University Hospital NHS Foundation Trust
Address: IT Technical Services (Dept), Milton Keynes, MK6 5LD, United Kingdom
AI and Automation Manager in Milton Keynes employer: National health service
Milton Keynes University Hospital NHS Foundation Trust is an exceptional employer, offering a dynamic work environment where innovation thrives. With a strong commitment to employee development and a culture of collaboration, staff are empowered to make meaningful contributions to patient care through cutting-edge AI and automation initiatives. Located in a rapidly growing city, the Trust provides ample opportunities for career advancement while ensuring a supportive atmosphere that values diversity and inclusion.
StudySmarter Expert Advice🤫
We think this is how you could land AI and Automation Manager in Milton Keynes
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We think you need these skills to ace AI and Automation Manager in Milton Keynes
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at National health service.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at National health service.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to National health service. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at National health service. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at National health service
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research National health service’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
