At a Glance
- Tasks: Lead quality and patient safety initiatives in a dynamic NHS environment.
- Company: Join South Tees Hospitals NHS Foundation Trust, committed to outstanding patient care.
- Benefits: Competitive salary, health benefits, and opportunities for professional development.
- Other info: Collaborative culture with a focus on continuous improvement and innovation.
- Why this job: Make a real impact on healthcare quality and patient experiences.
- Qualifications: Senior leadership experience in healthcare and strong governance knowledge required.
The predicted salary is between 112782 - 129783 £ per year.
This is an exceptional opportunity for an experienced and influential healthcare leader to shape and drive the quality, patient safety and governance agenda within a complex and ambitious NHS organisation. Reporting directly to the Chief Nursing Officer and working as a key member of the Corporate Directorate and Trust Senior Management Team, the Deputy Director of Quality will provide strategic leadership across all aspects of quality governance, quality improvement, patient safety and risk management. The postholder will play a pivotal role in supporting the Board of Directors to deliver outstanding care, providing expert advice and assurance while fostering a culture of continuous improvement, innovation and learning.
This high-profile role offers the opportunity to lead transformational change, influence organisational strategy and work collaboratively with senior leaders, clinicians, regulators and system partners to improve outcomes and experiences for patients, families and staff.
The Deputy Director of Quality will lead the Trust's quality agenda, ensuring robust governance and assurance systems support the delivery of safe, effective and compassionate care across all services. Working closely with Executive Directors and clinical leaders, the postholder will provide strategic leadership for quality governance, patient safety, risk management, quality improvement, patient experience, complaints, clinical effectiveness, incident management and organisational learning. They will ensure the Trust maintains compliance with regulatory requirements and delivers sustained improvement against local and national priorities.
The role will provide expert professional advice and assurance to the Chief Nursing Officer, Chief Medical Officer, Executive Team and Board of Directors, supporting effective decision-making and organisational oversight of quality and safety. The Deputy Director of Quality will build strong partnerships with NHS England, the Care Quality Commission, commissioners, academic organisations and system partners, representing the Trust at local, regional and national levels.
Leading a highly skilled portfolio of services and teams, the postholder will champion a culture of excellence, inclusion and continuous improvement, ensuring quality and patient safety remain at the heart of everything the Trust delivers.
About us: South Tees Hospitals NHS Foundation Trust and North Tees and Hartlepool NHS Foundation Trust have come together to form University Hospitals Tees. As a result, post holders may be required to work across sites within both organisations. Across University Hospitals Tees, our ambition is to be the best place to work, ensuring we have the right staff in the right roles at the right time to deliver outstanding patient care and experience. We are committed to supporting our staff through an inclusive and supportive working environment, offering health and wellbeing initiatives, staff benefits, and opportunities for personal and professional development.
We are committed to fostering an inclusive recruitment process and welcome applications from suitably qualified candidates, including those whose first language is not English. We support the 'Making Every Contact Count' approach to behaviour change in the promotion of health and wellbeing of individuals and communities.
The Deputy Director of Quality provides strategic leadership for quality, patient safety, risk management and governance across the Trust. Reporting to the Chief Nursing Officer, the postholder will support the Board of Directors and Executive Team by providing expert advice and assurance on quality, safety and regulatory compliance. The role is responsible for leading the Trust's quality governance, patient safety, patient experience, complaints, clinical effectiveness, risk management and organisational learning functions, driving continuous improvement and delivering high standards of care. The Deputy Director of Quality will work closely with internal and external stakeholders, including regulators and system partners, while providing leadership to the Quality Governance and Risk Management teams. The Deputy Director of Quality will contribute to the Strategic On-call rota.
Person Specification:
- Qualifications
- Essential: First level degree, Masters degree, Management Qualification
- Desirable: Professional Clinical Qualification (NMC, HCPC, GMC)
- Experience and training
- Essential: Significant experience at a senior level within an acute Trust, Evidence of working across multi-professional groups on delivery of major projects, Delivery of major change management projects, Evidence of continual professional development, In depth specialist experience of staff management in quality and patient safety acquired over an extended period and in a variety of challenging and complex roles
- Desirable: Experience of undertaking investigations into Serious Incidents
- Specialist Knowledge
- Essential: Substantial experience of working with commissioners, CQC, Healthwatch, Scrutiny Committee for Health, NHS England, HTA, NICE, and HM Coroner
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Deputy Director of Quality in Middlesbrough employer: National health service
The London Ambulance Service NHS Trust is an exceptional employer, offering a dynamic work environment that prioritises patient safety and service improvement. With a strong commitment to employee development, including leadership training and apprenticeship programmes, staff are empowered to grow their skills while contributing to the health of London. The Trust's inclusive culture and focus on quality management ensure that employees feel valued and supported in their vital roles.
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We think this is how you could land Deputy Director of Quality in Middlesbrough
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We think you need these skills to ace Deputy Director of Quality in Middlesbrough
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at National health service.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at National health service.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to National health service. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at National health service. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at National health service
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research National health service’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!