At a Glance
- Tasks: Support clinicians by managing key admin tasks and ensuring smooth patient care.
- Company: Join Penrose Health, a leading NHS provider in South East London.
- Benefits: Competitive salary, full-time role, and the chance to make a real impact.
- Other info: Dynamic team environment with opportunities for personal and professional growth.
- Why this job: Be the vital link between patients and healthcare, enhancing their experience.
- Qualifications: Degree in Biochemistry, Biology, or related science; healthcare experience is a plus.
The predicted salary is between 25000 - 28500 £ per year.
As a NHS Medical Administrator, you'll be the backbone of our clinical admin operations for 6 GP Practices across South East London. You will keep everything running smoothly behind the scenes while supporting clinicians and patients. From managing Medical Reports, Referrals, handling Lab Results or triaging incoming patients' clinical documentation, you'll play a vital role in delivering high-quality care. You'll help keep patient records accurate and up to date by coding, summarising, and uploading information into EMIS, and you'll support essential admin processes.
You’ll be the critical link between General Practitioners and patient outcomes. This role is perfect for someone with a medical background who’s detail-driven, organised, and enjoys work that directly contributes to better patient care behind the scenes. If you're detail-driven, quick to learn, and ready to make an impact in primary care, this is your chance to start a meaningful career within the NHS.
Main duties of the job:
- Reviewing and triaging incoming clinical documents including hospital letters, blood results, discharge summaries, and consultant reports and deciding what action is needed.
- Routing information to the right clinician (GP, pharmacist, nurse, etc.) based on urgency, risk, and clinical protocols.
- Coding and summarising key clinical information into EMIS to keep patient records accurate and up to date.
- Spotting urgent or safety-critical information and escalating it quickly to ensure no important clinical actions are missed.
- Supporting clinicians by reducing their administrative workload, allowing them to focus on direct patient care.
- Managing workflow queues, keeping on top of backlogs, and helping maintain safe turnaround times.
- Constantly working towards personal and team KPIs relating to workload.
About us:
Penrose Health is on a mission to deliver outstanding healthcare to every patient we serve. We care for 75,000+ people across 9 sites in South East London, supported by a team of 200+ clinicians and staff. Our model is built on permanent, diverse teams, strong governance, and a clear focus on continuity, quality, and access. We work closely with NHS partners to deliver a full range of services from routine checks to complex, long-term care backed by robust systems and a culture of continuous improvement. We're proud to hold a CQC 'Good' rating and consistently receive strong feedback from patients.
Person Specification:
- Knowledge:
- Essential: Understanding of human biology and healthcare processes; Familiarity with lab tests and investigations.
- Desirable: Knowledge of NHS systems and workflows; Awareness of clinical governance and data protection.
- Qualifications:
- Essential: Bachelor's degree in Biochemistry, Biology, Microbiology, or related science.
- Desirable: Previous experience in healthcare or lab environment; Additional certifications in clinical data handling.
- Skills:
- Essential: Ability to follow protocols accurately; Analytical and problem-solving skills; Good written and verbal communication; Time management and multitasking.
- Desirable: IT proficiency with clinical systems (EMIS).
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Medical Administrator - GP Practice employer: National health service
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