Job summaryThis post is a partnership role working across GSTT & colleagues from Southeast London (SEL) discharge services. They will be responsible for the development and delivery of discharge services. The post holder will work in line with agreed objectives reflecting the targets, quality standards, resource controls and constraints and will contribute to delivering the management strategy of the discharge service within the Trusts.
The successful candidate will be a skilled communicator and be able to communicate highly complex and sensitive information at all levels across multiple Organisations.
The post holder will be able fosterstrong relationships at senior levels with key strategic and delivery partners, across the NHS and wider health and care sector and expert a creating co-operation and collaborative in working across organisation boundaries. In line with these responsibilities, the post holder will oversee and ensure the development and coordination of strong delivery plans across the discharge/transfer of care Services. Main duties of the jobStrategic and Operational Development: lead the strategic and operational direction of the discharge/transfer of care services across GSTT & SEL and effectively mainstream strategic priorities into commissioning and provider business across the health economy.
People management: lead and develop high performing local delivery team, and line manage a team.
Partnership working: effective relationship management and engagement with senior clinical and non-clinical stakeholder; developing strong and credible network relationships with partner Organisations within SEL.Design and lead delivery of significant transformational change regarding how we manage transfers of care/discharge, to meet trust strategic and operational objectives across the Trusts leading to measurable improvement in efficiency, safety and quality of care for patients. Lead effective implementation of the programme plan with appropriate monitoring arrangements in place.
To implement a comprehensive programme dashboard effectively utilising existing data for the measurement of performance and modelling of outcomes, where possible working with IT colleagues in using electronic media to do so. About usGuy's and St Thomas' is one of the largest hospital trusts in the country, with a staff of 13500, a turnover of over 1billion and 900,000 patient contacts a yearThe Trust comprises two of London's oldest and best known teaching hospitals. The hospitals have a long history, dating back almost 900 years, and have been at the forefront of medical progress and innovation since they were founded. Both hospitals have built on these traditions and continue to have a reputation for excellence and innovation. Organisational Values: The post holder will: Caring1. Greeting and welcoming others2. Providing patient-centered care3. Checking on the wellbeing of patients and colleagues4. Listening with compassion and empathyAmbitious1. Maintaining high standards2. Acting on feedback from colleagues and patients3. Being flexible in approaches and open to changeInclusive1. Valuing and learning from the views of others2. Acting quickly and taking appropriate action when unfairness is seen3. Addressing patients and colleagues as they wish to be addressedDetailsDate posted21 September 2026Pay schemeAgenda for changeBandBand 8bSalary
75,328 to 86,114 a year
per annum inc HCA
ContractPermanentWorking pattern
Full-time
Reference number196-NM14217-NJob locationsSt Thomas HospitalGuys and St Thomas HospitalLondonSE1 7EHUnited KingdomJob descriptionJob responsibilitiesThe post holder will: Lead on horizon scanning activities and identify local, national and international best practice to inform transfer of care/discharge services and pathways across Organisations and where appropriate ensure that it is adopted within the portfolio Extensive experience in synthesis and analysis of highly complex data from national and local sources and translating data to the BoardUsecomplex data and skilled judgement in interactions with stakeholders to shape the design of the portfolioPromote innovation and research across transfer of care/discharge services, ensuring any research is translated into best practice
Job description
Job responsibilitiesThe post holder will: Lead on horizon scanning activities and identify local, national and international best practice to inform transfer of care/discharge services and pathways across Organisations and where appropriate ensure that it is adopted within the portfolio Extensive experience in synthesis and analysis of highly complex data from national and local sources and translating data to the BoardUsecomplex data and skilled judgement in interactions with stakeholders to shape the design of the portfolioPromote innovation and research across transfer of care/discharge services, ensuring any research is translated into best practicePerson Specification
Education and Qualification
EssentialoProfessional registration - Nursing, HCPC, Social CareoHigher professional or management degree masters level or evidence of actively working towards thisoEvidence of relevant continuing professional developmentDesirableoPost management qualification
Experience
EssentialoRecent experience of working at senior level in transfers of care and optimising complex patient pathways across organisational boundariesoExperience of successfully managing significant organisational changeoEvidence of working across various healthcare/social services settings and representing the service both internally and externallyDesirableoExperience of advising and influencing senior managers and clinicians in relation to risk management and quality improvementoSuccess in working collaboratively across professions and services.
Skills And Knowledge
EssentialoDemonstrable track record of improving care and services for patients.oProven ability to foster an organisational culture that is positive about change and committed to delivery of the strategic vision.oAbility to respond to change efficiently and effectively, planning the implementation of fundamental changes arising from government policy which impact on the whole organisation.oStrong analytical and problem solving skills.oSubstantial experience of working with a diverse range of stakeholders and a successful track record of influence and engagement. DesirableoAbility to build and maintain networks across organisational and professional boundaries and to work strategically with other organisations.
Person Specification
Education and Qualification
EssentialoProfessional registration - Nursing, HCPC, Social CareoHigher professional or management degree masters level or evidence of actively working towards thisoEvidence of relevant continuing professional developmentDesirableoPost management qualification
Experience
EssentialoRecent experience of working at senior level in transfers of care and optimising complex patient pathways across organisational boundariesoExperience of successfully managing significant organisational changeoEvidence of working across various healthcare/social services settings and representing the service both internally and externallyDesirableoExperience of advising and influencing senior managers and clinicians in relation to risk management and quality improvementoSuccess in working collaboratively across professions and services.
Skills And Knowledge
EssentialoDemonstrable track record of improving care and services for patients.oProven ability to foster an organisational culture that is positive about change and committed to delivery of the strategic vision.oAbility to respond to change efficiently and effectively, planning the implementation of fundamental changes arising from government policy which impact on the whole organisation.oStrong analytical and problem solving skills.oSubstantial experience of working with a diverse range of stakeholders and a successful track record of influence and engagement.
DesirableoAbility to build and maintain networks across organisational and professional boundaries and to work strategically with other organisations.
Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of SponsorshipApplications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of SponsorshipApplications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years.
Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).Employer detailsEmployer nameGuy's and St Thomas' NHS Foundation TrustAddressSt Thomas HospitalGuys and St Thomas HospitalLondonSE1 7EHUnited KingdomEmployer's websiteEmployer detailsEmployer nameGuy's and St Thomas' NHS Foundation TrustAddressSt Thomas HospitalGuys and St Thomas HospitalLondonSE1 7EHUnited KingdomEmployer's website
Transfer of Care Lead in London employer: National Health Service
Betsi Cadwaladr University Health Board is an exceptional employer, offering a supportive and collaborative work environment for healthcare professionals in North Wales. With a commitment to employee development and a focus on compassionate care, staff have access to continuous professional development opportunities and the chance to make a meaningful impact in both acute and community paediatrics. The Health Board's integrated approach ensures that employees are part of a dynamic team dedicated to improving health outcomes for the local population.
