Overview
In this role you will provide administrative support within the Therapy Outpatients environment, ensuring smooth patient flow and a positive experience. You will work closely with a caring, cross-functional team and uphold high standards of confidentiality and data handling. The position supports patient-centered care and staff wellbeing, contributing to a trusted NHS service. This is a meaningful opportunity to grow within a clinically-led, award-winning trust and help make care feel personal and efficient. You will be part of a supportive team that values kindness, professionalism, and collaboration.
Key requirements
- Ability to communicate with all levels of staff
- Sound clerical background with knowledge of relevant procedures
- Computer literate with high keyboard accuracy
- Knowledge of databases and spreadsheets (PAS, Excel, or similar)
- Experience using IT/Patient Data Systems
- Knowledge of NHS or service provider in general
- Excellent communication skills
- Experience of working in a team
- Confidentiality and Data Protection principles
- Health and Safety understanding
- Equality and Diversity understanding
- Outstanding interpersonal and communication skills
- Team player with a positive, can-do attitude
- Microsoft packages familiarity
- PAS experience
- Excel or similar spreadsheets
- IT/Patient Data Systems
Therapy Administrator in London employer: National Health Service
Betsi Cadwaladr University Health Board is an exceptional employer, offering a supportive and collaborative work environment for healthcare professionals in North Wales. With a commitment to employee development and a focus on compassionate care, staff have access to continuous professional development opportunities and the chance to make a meaningful impact in both acute and community paediatrics. The Health Board's integrated approach ensures that employees are part of a dynamic team dedicated to improving health outcomes for the local population.
