Overview
In this role you will provide comprehensive administrative support within the Health Informatics service. You will coordinate meetings, prepare agendas and papers, maintain records and databases, manage correspondence, and assist senior managers and project activities. Although based in a technical environment, the focus is on efficient, high-quality administrative service. You will work with data, systems and multiple stakeholders to support high-quality information and technical services that benefit healthcare.
Responsibilities
- Coordinate meetings and resources, prepare agendas, papers and reports
- Maintain accurate records and databases
- Manage correspondence and information requests
- Support senior managers and project activity
- Handle sensitive information professionally
- Provide analytical and administrative support in a technical environment
Key requirements
- Understanding Health Informatics within the NHS
- Understanding of effective communication to senior stakeholders and management
- Knowledge of databases and IT applications
- Significant IT experience and project support
- Experience using ICT systems (CRM/SharePoint)
- Experience of inter-organisational working
- Organising, minuting and facilitating meetings (chairing where appropriate)
- Advanced Microsoft Office
- Flexible working and ability to manage own workload
- Strong organizational skills
- Excellent communication skills
- Attention to detail
- CRM/SharePoint
- Microsoft Office - advanced
- Databases and IT applications
Technical Support Officer in London employer: National Health Service
Betsi Cadwaladr University Health Board is an exceptional employer, offering a supportive and collaborative work environment for healthcare professionals in North Wales. With a commitment to employee development and a focus on compassionate care, staff have access to continuous professional development opportunities and the chance to make a meaningful impact in both acute and community paediatrics. The Health Board's integrated approach ensures that employees are part of a dynamic team dedicated to improving health outcomes for the local population.
