At a Glance
- Tasks: Support surgical teams with admin tasks and ensure smooth patient experiences.
- Company: Join St John & St Elizabeth Hospital, a leading private hospital in London.
- Benefits: Competitive salary, supportive team environment, and opportunities for professional growth.
- Other info: Be part of a charitable organisation that supports community health initiatives.
- Why this job: Make a real difference in patient care while developing your skills in a dynamic setting.
- Qualifications: Strong communication skills and experience in healthcare administration preferred.
The predicted salary is between 24300 - 29700 £ per year.
We are looking for a Ward Administrator to join our Day case and inpatient Surgical ward teams. The post holder will ensure patients, visitors and staff receive professional and polite assistance at all times.
Main duties of the job include:
- Working as part of a multi-disciplinary team to provide high quality administrative and clerical support to the day surgery team.
- Booking appointments for tests, preparing notes for admissions, coordinating with different departments, ordering stocks, and completing daily reports.
- Preparing patient notes ready for the nurses to admit.
- Completing daily work hours and recharge templates.
- Ensuring internal worked hours are completed daily and correctly by all staff.
- Filing patient notes correctly.
- Carrying out photocopying and printing patient post-operative leaflets.
- Printing the To Come In patient list and theatre list for the following day.
- Ordering stores and agency staff on Proactis.
- Printing off pathology results.
- Receiving phone calls for patients to go to theatre and to collect patients from recovery.
- Receiving incoming telephone calls to the unit and taking messages from all departments.
- Making outpatient appointments for patients.
- Accessing online test results for Consultants.
- Ensuring the ward diary is kept updated with patients and staff training.
- Producing activity statistics monthly.
- Reporting problems to Estates/IT and ensuring issues are rectified in a timely manner.
- Participating in support and supervision, appraisal and performance development.
- Identifying issues of concern at work and alerting appropriate staff members.
- Acting as an effective team member.
Person Specification:
Essential experience includes:
- Well established numeracy and literacy skills (GCSE or equivalent, at grade C or above in Mathematics and English).
- NVQ at level 3 or above in Business Administration (or equivalent) desirably.
- Evidence of IT skills and computer data input.
- Previous experience of working in a healthcare environment.
- Evidence of general clerical experience.
- Experience of record keeping.
- Evidence of excellent customer care skills.
- Experience in liaising with people and staff at all levels.
- Ability to work on own initiative and also as part of a team.
- Professional appearance.
- Ability to prioritise own workload in a highly pressurised working environment.
- Highly motivated, enthusiastic, proactive individual with excellent communication and interpersonal skills.
- Previous relevant reception experience working in a medical environment.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and will require a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Surgical Ward Administrator in London employer: National health service
St John & St Elizabeth Hospital is an exceptional employer, offering a supportive and collaborative work environment where every team member plays a vital role in delivering outstanding patient care. With a commitment to professional development and a unique charitable mission, employees have the opportunity to grow within a prestigious private hospital setting in London, contributing to both individual and community well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Surgical Ward Administrator in London
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like National health service.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at National health service.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like National health service, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Surgical Ward Administrator in London
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at National health service.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at National health service.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to National health service. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at National health service. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at National health service
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research National health service’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
