At a Glance
- Tasks: Support the development of performance management systems and lead quality improvement initiatives.
- Company: Join King's College Hospital NHS Foundation Trust, a leader in healthcare innovation.
- Benefits: Enjoy a competitive salary, professional development, and a commitment to sustainability.
- Other info: Collaborative environment with opportunities for career growth and development.
- Why this job: Make a real impact on patient care while working with a dynamic team.
- Qualifications: Degree level education and project management experience required.
The predicted salary is between 58133 - 65261 £ per year.
Responsibility for supporting the development of the Trust's performance management system for regulatory requirements set by internal and external agencies, including projects such as NHS Telephone Advice and Guidance, Specialised Services Quality Dashboards (SSQD), Commissioning for Quality and Innovation (CQUIN), and National Clinical Audit (NCA) and registry delivery. The role manages the reporting, capture and collection of data related to national and local commissioning quality indicators in line with established requirements.
Works with corporate and multidisciplinary clinical teams to support processes aligned to the financial models outlined in Fit for the Future, including integration with the Trust's High Value Care Programme. Leads quality improvement initiatives linked to team projects and ad-hoc requirements from services and teams such as Patient Safety, Clinical Coding and the Business Intelligence Unit (BIU). Collaborates with BIU, service managers and clinicians to ensure timely, accurate reporting and management of quality outcomes, analysing data and developing solutions. Liaises with counterparts at Guy's and St Thomas's (GSTT) and Lewisham and Greenwich (LGT) to share information and learning. Supports the Programme and Regulatory Performance Manager to ensure the Trust remains compliant with external regulatory and commissioning requirements.
Main duties of the job include:
- Project Management
- Reporting and Analysis
- Financial Management
- Governance / Quality Control
- Leadership, Communication and Representation
- Budget and staff management
The Trust provides a full range of local and specialist services across its five sites. The trust-wide strategy of Strong Roots, Global Reach is our Vision to be BOLD, Brilliant people, Outstanding care, Leaders in Research, Innovation and Education, Diversity, Equality and Inclusion at the heart of everything we do. By being person-centred, digitally-enabled, and focused on sustainability, we aim to take Team King's to another level.
We are at a pivotal point in our history and we require individuals who are ready to join a highly professional team and make a real, lasting difference to our patients and our people. King's is committed to delivering Sustainable Healthcare for All via our Green Plan. In line with national Greener NHS ambitions, we have set net zero carbon targets of 2040 for our NHS Carbon Footprint and 2045 for our NHS Carbon Footprint Plus. Everyone's contribution is required in order to meet the goals set out in our Green Plan and we encourage all staff to work responsibly, minimising their contributions to the Trust's carbon emissions, waste and pollution wherever possible.
Job responsibilities include:
- Support the establishment and delivery of new work programmes and projects as directed by the Programme and Regulatory Performance Team Manager.
- Provide high-quality project management leadership across assigned workstreams, ensuring effective planning, organisation and delivery.
- Maintain accurate, comprehensive and up-to-date project documentation.
- Coordinate, support and where required lead programme-related meetings and events.
- Work collaboratively with clinical and operational teams to support the delivery of project objectives.
- Produce, interpret and present a range of high-quality reports for internal Trust use and for submission to external bodies.
- Develop user-friendly analytical products that support performance monitoring, service delivery, operational planning and regulatory compliance.
- Monitor financial performance across assigned workstreams.
- Responsible for implementing a performance management system for tracking and delivering projects.
- Develop and maintain excellent collaborative working relationships.
Person Specification:
Education and Qualifications
- Educated to degree level or demonstrate equivalent senior level analytical and operational experience.
- Qualification in Project Management (e.g., PRINCE2, Agile) or equivalent demonstrable relevant experience.
- Evidence of continued professional development.
Knowledge and Experience
- Experience of, or demonstrable competence in, negotiation skills.
- A good understanding of NHS financial systems.
- Knowledge of project principles, techniques and tools.
- Experience of managing and coordinating projects in complex and challenging environments.
- Demonstrated experience in healthcare environment.
Skills and Competencies
- Experience of analysing and interpreting complex data and presenting to other users.
- Proficient in Microsoft Office Word, Excel and PowerPoint, Outlook, SharePoint.
- High level of numeracy including simple statistics.
- Excellent written skills and presentation skills.
Other
- Ability to work without supervision, providing specialist advice to the organisation.
- Tenacity: demonstrates high levels of self-belief, drive, enthusiasm and stamina to achieve goals.
- Maintains strict confidentiality in line with organisational policies and legal requirements.
Regulatory Performance Officer in London employer: National health service
The London Ambulance Service NHS Trust is an exceptional employer, offering a dynamic work environment that prioritises patient safety and service improvement. With a strong commitment to employee development, including leadership training and apprenticeship programmes, staff are empowered to grow their skills while contributing to the health of London. The Trust's inclusive culture and focus on quality management ensure that employees feel valued and supported in their vital roles.
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We think this is how you could land Regulatory Performance Officer in London
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We think you need these skills to ace Regulatory Performance Officer in London
Some tips for your application 🫡
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Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at National health service. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at National health service
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
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