At a Glance
- Tasks: Lead and inspire Clinic Managers while driving quality improvements in patient care.
- Company: Join DaVita UK, a leader in life-saving kidney care with a community-first culture.
- Benefits: Enjoy competitive salary, generous leave, and a range of employee perks.
- Other info: Dynamic, supportive environment with excellent career growth opportunities.
- Why this job: Make a real difference in healthcare while developing your leadership skills.
- Qualifications: Nursing degree and leadership experience in dialysis are essential.
The predicted salary is between 56250 - 68750 £ per year.
As a Regional Operations Manager, you'll provide strategic and tactical leadership to Clinic Managers in your team. You'll be responsible for the region covering London Southwest/East/North region clinics, so expect travel to be around 60-80% of your week.
To be successful in this role, you'll need:
- Previous established leadership experience within a healthcare provider is essential and experience in an outpatient haemodialysis setting would be highly advantageous.
- Demonstrable experience in planning and managing at strategic and operational level.
- Strong business acumen; able to assess financial implications of decisions and actions.
- Engaging communication skills and a friendly demeanour to successfully connect with a diverse team and patients.
- Analytical thinker with demonstrated ability to perform root cause analysis, prepare and implement action plans, and lead improvement initiatives.
- Lead by example style to encourage a value driven culture that brings the best out of everyone.
- Entrepreneurial attitude and pragmatic approach to problem solving in changing situations in a clinical environment.
- Advanced computer skills and proficiency in MS Excel required; intermediate skills and proficiency in MS Word, Outlook, and PowerPoint required.
Main duties of the job:
- Coaching and developing your team of Clinic Managers to help achieve their professional and personal goals.
- Creating a fulfilling work environment through strategic leadership and support to teammates within clinics.
- Driving financial and revenue growth whilst maintaining excellent clinical outcomes.
- Managing relationships with external partners such as NHS Trusts and the CQC.
- Understanding and analysing metrics impacting service delivery and other key factors.
- Building great relationships with internal stakeholders throughout the business, including UK & International Head Office.
- Implementing new processes to drive quality improvements for both patients and teammates.
- Ensuring compliance with all relevant clinical, governance and regulatory systems and policies.
- Living the DaVita Values: Service Excellence, Integrity, Team, Continuous Improvement, Accountability, Fulfilment and Fun.
About us:
DaVita UK delivers life-saving kidney care to over 2,000 patients across England & Wales. DaVita UK is one of the 14 countries which form DaVita International focusing on transforming care and improving quality of life for people receiving dialysis treatment globally. When you join the DaVita Village, you're joining a winning team with a Community First, Company Second culture.
We're proud to be an independent, nurse-led provider, working in partnership with the NHS to deliver the highest standards of care using cutting-edge technology in welcoming, modern environments.
What can you expect when you join?
- Competitive Salary
- Attractive OTE Bonus
- 27 days annual leave including 8 days bank holidays.
- Company Pension Scheme.
- Company Car
- Life cover equivalent to 3 times annual salary
- Employee discount shopping schemes on major brands and retailers
- Electric car scheme
- Cycle to work scheme
- Holiday purchase scheme
- Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalised support programmes
- Attractive Employee Referral Rewards Scheme
- End of Year Voucher
- 24/7 Employee Assistance Program and access to mental wellbeing
- An exciting, collaborative and driven multinational environment.
- A "community first, company second" culture based on Core Values that really matter.
- To live our mission: To be the Provider, Partner, and Employer of Choice.
- Dedication: above all, to caring for our patients and teammates.
Details:
- Date posted: 16 July 2026
- Pay scheme: Other
- Salary: Depending on experience
- Contract: Permanent
- Working pattern: Full-time
- Reference number: E0167-26-0018
- Job locations: Davita Uk Ltd, Unit 11, Greenlea Park, Prince Georges Road, London, SW19 2JD, United Kingdom
Person Specification:
- Experience: Essential Dialysis Experience, Leadership Experience
- Qualifications: Essential Nursing Degree
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applicants must have current UK professional registration.
Regional Operations Manager in London employer: National health service
DaVita UK is an exceptional employer, offering a supportive and collaborative work environment where your contributions truly matter. With a strong focus on employee growth through extensive training opportunities and a culture that prioritises community and teamwork, you will thrive in your role as a Regional Operations Manager while making a meaningful impact on patients' lives across London. Enjoy competitive benefits, including a generous leave policy, pension scheme, and employee assistance programmes, all within a modern and innovative healthcare setting.
StudySmarter Expert Advice🤫
We think this is how you could land Regional Operations Manager in London
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like National health service.
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Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at National health service.
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We think you need these skills to ace Regional Operations Manager in London
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at National health service.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at National health service.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to National health service. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at National health service. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at National health service
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research National health service’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
