Microbiology Operations Manager in London

Job summaryAs one of two Operational Managers, you will lead the day-to-day delivery of a safe, reliable and high-quality Infection Sciences service, based at Basingstoke with an Essential Services Laboratory at Winchester. The service comprises bacteriology, molecular testing, serology, Containment level 3 working, mycology, and supports point-of-care testing (POCT). Working with the Department Manager, Clinical Leads and laboratory teams, you will support staff, coordinate resources and drive continuous improvement to meet patient and service-user needs. You will work within delegated authority and professional competence, deputising for the Department Manager on agreed operational matters and escalating issues beyond your remit.Main duties of the jobYou will lead and support staff, coordinate workforce and resources, oversee service performance and help ensure effective management of workload, turnaround times and service pressures. You will have key responsibilities for quality management and UKAS accreditation readiness, patient safety, risk, business continuity, equipment and laboratory information systems.The role also includes staff management and development, budget and resource management, service improvement and project delivery, including the introduction of new methods, technologies and changes to laboratory services. You will work collaboratively with clinical, scientific, quality, IT, Estates, Procurement and external partners to resolve operational issues and continually improve services for patients and users.About usOur vision is to provide outstanding care for every patient. Patient care is at the heart of what we do at our three sites: Basingstoke and North Hampshire Hospital, Royal Hampshire County Hospital in Winchester and Andover War Memorial Hospital. Hampshire Hospitals NHS Foundation Trust provides medical and surgical services to a population of approximately 600,000 people across Hampshire and parts of West Berkshire.Our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement and excellence thrive.We provide specialist services to people across the UK and internationally. We are one of only two centres in the UK treating pseudomyxoma peritonei (a rare form of abdominal cancer) and we are leaders in the field of tertiary liver cancer and colorectal cancer.The trust employs more than 9,000 staff and has a turnover of over 500 million a year. As a Foundation Trust, we are directly accountable to our members through the governors. The Council of Governors represent the interests of their constituencies and influence the future plans of the Foundation Trust.Your Next Career Move Made Easier:We understand relocating can be a big step. Hampshire Hospitals may be able to provide accommodation options for successful candidates, depending on availability. If this something you would like to explore please contact Southern Housing on 02080 360017DetailsDate posted10 November 2026Pay schemeAgenda for changeBandBand 8aSalary 57,528 to 64,750 a year per annum ContractPermanentWorking pattern Full-time Reference number251-FCSS7835-MICROJob locationsHampshire Hospitals NHS Foundation TrustAldermaston Road,BasingstokeRG24 9NAUnited KingdomJob descriptionJob responsibilitiesHappy to Talk Flexible Working - all requests for flexible and part time working will be considered.Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. Job description Job responsibilitiesHappy to Talk Flexible Working - all requests for flexible and part time working will be considered.Further information about the Trust and this role can be found on the Job Description and Person Specification document attached.Person Specification Training And Qualifications EssentialHas degree in Biomedical ScienceHas HCPC registrationEvidence of CPDDesirableRecognised leadership, management, quality-improvement or project-management qualification, or equivalent developmentTraining in internal auditing, incident investigation, coaching or competency assessment. Experience and knowledge EssentialPost-registration experience in diagnostic microbiology or Infection Sciences, including senior operational responsibilitye agreed post scrutinyPractical experience of quality management, internal audit, nonconformity investigation, corrective action and preparation for accreditation assessmentWorking knowledge of ISO 15189:2022 and its application to laboratory processes, staff competence, equipment, methods and information systemsExperience of workforce deployment, staff supervision, recruitment and development, including managing attendance, performance, appraisals and operational staffing pressures, applying HR policies and seeking advice appropriatelyDesirableExperience across bacteriology, serology and molecular diagnostics, including multi-site or Essential Services Laboratory workingExperience of managed-service contracts, procurement evaluation, business-case development and delegated budget monitoring Skills & ability EssentialClear written and verbal communication: explain complex issues professionally, negotiate priorities and escalate concerns constructivelygreed post scrutinyLead and work effectively in teams across professional and site boundaries, including alongside fellow managers.Organise own and team workloads, balancing competing demands and maintaining patient-focused decisions under pressure.DesirableExperience of coaching, mentoring or assessing competence. Other role requirements EssentialCommitment to respectful leadership, staff development, confidentiality and equitable access to high-quality services. Person Specification Training And Qualifications EssentialHas degree in Biomedical ScienceHas HCPC registrationEvidence of CPDDesirableRecognised leadership, management, quality-improvement or project-management qualification, or equivalent developmentTraining in internal auditing, incident investigation, coaching or competency assessment. Experience and knowledge EssentialPost-registration experience in diagnostic microbiology or Infection Sciences, including senior operational responsibilitye agreed post scrutinyPractical experience of quality management, internal audit, nonconformity investigation, corrective action and preparation for accreditation assessmentWorking knowledge of ISO 15189:2022 and its application to laboratory processes, staff competence, equipment, methods and information systemsExperience of workforce deployment, staff supervision, recruitment and development, including managing attendance, performance, appraisals and operational staffing pressures, applying HR policies and seeking advice appropriatelyDesirableExperience across bacteriology, serology and molecular diagnostics, including multi-site or Essential Services Laboratory workingExperience of managed-service contracts, procurement evaluation, business-case development and delegated budget monitoring Skills & ability EssentialClear written and verbal communication: explain complex issues professionally, negotiate priorities and escalate concerns constructivelygreed post scrutinyLead and work effectively in teams across professional and site boundaries, including alongside fellow managers.Organise own and team workloads, balancing competing demands and maintaining patient-focused decisions under pressure.DesirableExperience of coaching, mentoring or assessing competence. Other role requirements EssentialCommitment to respectful leadership, staff development, confidentiality and equitable access to high-quality services.Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Certificate of SponsorshipApplications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Certificate of SponsorshipApplications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).Employer detailsEmployer nameHampshire Hospitals NHS Foundation TrustAddressHampshire Hospitals NHS Foundation TrustAldermaston Road,BasingstokeRG24 9NAUnited KingdomEmployer's websiteEmployer detailsEmployer nameHampshire Hospitals NHS Foundation TrustAddressHampshire Hospitals NHS Foundation TrustAldermaston Road,BasingstokeRG24 9NAUnited KingdomEmployer's website