At a Glance
- Tasks: Support clinicians by managing key admin tasks and triaging patient documents.
- Company: Join Penrose Health, a leading NHS provider in South East London.
- Benefits: Competitive salary, full-time role, and the chance to make a real impact.
- Other info: Dynamic team environment with opportunities for personal and professional growth.
- Why this job: Be the backbone of patient care and enhance healthcare delivery.
- Qualifications: Degree in Biochemistry, Biology, or related science; healthcare experience is a plus.
The predicted salary is between 25000 - 28500 £ per year.
As a NHS Medical Administrator, you'll be the backbone of our clinical admin operations for 6 GP Practices across South East London. You will keep everything running smoothly behind the scenes while supporting clinicians and patients. From managing Medical Reports, Referrals, handling Lab Results or triaging incoming patients' clinical documentation, you'll play a vital role in delivering high-quality care. You'll help keep patient records accurate and up to date by coding, summarising, and uploading information into EMIS, and you'll support essential admin processes.
You’ll be the critical link between General Practitioners and patient outcomes. This role is perfect for someone with a medical background who’s detail-driven, organised, and enjoys work that directly contributes to better patient care behind the scenes. If you're detail-driven, quick to learn, and ready to make an impact in primary care, this is your chance to start a meaningful career within the NHS.
Main duties of the job:
- Reviewing and triaging incoming clinical documents including hospital letters, blood results, discharge summaries, and consultant reports and deciding what action is needed.
- Routing information to the right clinician (GP, pharmacist, nurse, etc.) based on urgency, risk, and clinical protocols.
- Coding and summarising key clinical information into EMIS to keep patient records accurate and up to date.
- Spotting urgent or safety-critical information and escalating it quickly to ensure no important clinical actions are missed.
- Supporting clinicians by reducing their administrative workload, allowing them to focus on direct patient care.
- Managing workflow queues, keeping on top of backlogs, and helping maintain safe turnaround times.
- Constantly working towards personal and team KPIs relating to workload.
About us:
Penrose Health is on a mission to deliver outstanding healthcare to every patient we serve. We care for 75,000+ people across 9 sites in South East London, supported by a team of 200+ clinicians and staff. Our model is built on permanent, diverse teams, strong governance, and a clear focus on continuity, quality, and access. We work closely with NHS partners to deliver a full range of services from routine checks to complex, long-term care backed by robust systems and a culture of continuous improvement. We're proud to hold a CQC 'Good' rating and consistently receive strong feedback from patients.
Person Specification:
- Knowledge:
- Essential: Understanding of human biology and healthcare processes; Familiarity with lab tests and investigations.
- Desirable: Knowledge of NHS systems and workflows; Awareness of clinical governance and data protection.
- Qualifications:
- Essential: Bachelor's degree in Biochemistry, Biology, Microbiology, or related science.
- Desirable: Previous experience in healthcare or lab environment; Additional certifications in clinical data handling.
- Skills:
- Essential: Ability to follow protocols accurately; Analytical and problem-solving skills; Good written and verbal communication; Time management and multitasking.
- Desirable: IT proficiency with clinical systems (EMIS).
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Medical Administrator - GP Practice in London employer: National health service
Penrose Health is an exceptional employer dedicated to delivering outstanding healthcare across South East London. With a strong focus on employee growth and a supportive work culture, we offer our Medical Administrators the opportunity to make a meaningful impact in patient care while working alongside a diverse team of over 200 professionals. Our commitment to continuous improvement and robust governance ensures that you will thrive in a dynamic environment where your contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Medical Administrator - GP Practice in London
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Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at National health service.
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We think you need these skills to ace Medical Administrator - GP Practice in London
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at National health service.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at National health service.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to National health service. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at National health service. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at National health service
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research National health service’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
