At a Glance
- Tasks: Support the Imaging service by managing staff and leading innovative projects.
- Company: Join a dynamic healthcare team focused on quality patient care.
- Benefits: Flexible working arrangements and support for disabled candidates.
- Other info: Opportunity for career growth in a supportive environment.
- Why this job: Make a real impact on patient experience and service delivery.
- Qualifications: Strong leadership, communication skills, and experience in people management.
The predicted salary is between 29700 - 36300 £ per year.
Overview
In this role you will support the Imaging service at WMUH by assisting the Deputy and General Managers in delivering objectives and leading selected projects.
You will manage staff, coordinate innovation and service-improvement initiatives, and ensure appraisal and development plans.
You will oversee diagnostics performance metrics and collaborate with multiple stakeholders to sustain quality, efficiency, and patient experience.
This is a hands-on role with a clear impact on service delivery and governance.
- Pay / Benefits
- flexible working arrangements
- support for adjustments for disabled candidates
• absence of restriction on cross-site work?
- probationary period
- employer invested in facilities expansion
Responsibilities
- Provide hands-on operational management of the imaging service to meet service standards
- Monitor and deliver key quality, productivity and performance targets (e. g., DM01 and Cancer)
- Investigate and coordinate administrative/medical complaints with cross-functional teams
- Manage and implement innovation and service-improvement projects in the Directorate
- Lead effective communications via regular team and departmental briefings
- Promote excellent patient experience and customer service, addressing issues promptly
- Support quality governance objectives including risk management and incident reporting/investigation
- Participate in business planning with multidisciplinary input
- Ensure templates, schedules and rotas meet capacity and patient needs
- Assist Deputy General Manager with policy development and updates
- Support patient and staff surveys and remedial action planning
- Key requirements
- Ability to communicate with people on complex matters and in complex situations
- Demonstrates effective leadership and strong people management
- Ability to de-escalate distressed situations and handle verbal abuse
- Develop internal controls for integrated governance
- Financial, performance and information management and analysis skills
- Presentation and communication skills
- Computer skills including Word, Excel and Power Point
- Ability to plan, co-ordinate and monitor service and project delivery
- Ability to plan, develop, monitor and review recruitment, deployment and management of people
- Understanding of commissioning relevant to directorate specialties
- strong communication
- leadership
- people management
- Microsoft Word
- Microsoft Excel
- Microsoft Power Point
Junior Service Manager - Imaging in London employer: National Health Service
Betsi Cadwaladr University Health Board is an exceptional employer, offering a supportive and collaborative work environment for healthcare professionals in North Wales. With a commitment to employee development and a focus on compassionate care, staff have access to continuous professional development opportunities and the chance to make a meaningful impact in both acute and community paediatrics. The Health Board's integrated approach ensures that employees are part of a dynamic team dedicated to improving health outcomes for the local population.
StudySmarter Expert Advice🤫
We think this is how you could land Junior Service Manager - Imaging in London
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like National Health Service.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at National Health Service.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like National Health Service, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Junior Service Manager - Imaging in London
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at National Health Service.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at National Health Service.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to National Health Service. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at National Health Service. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at National Health Service
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research National Health Service’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
