At a Glance
- Tasks: Lead operational and strategic management of a complex healthcare directorate.
- Company: Join Imperial College Healthcare, a leader in patient care and innovation.
- Benefits: Enjoy flexible working, career development, and a staff recognition scheme.
- Other info: Be part of a vibrant team committed to sustainability and equal opportunities.
- Why this job: Make a real impact on patient care while advancing your career.
- Qualifications: Experience in clinical service management and strong leadership skills required.
The predicted salary is between 88250 - 100355 £ per year.
Reporting to the Divisional Director of Operations, and professionally accountable to the Divisional Director, the General Manager is responsible for the operational and strategic management of a large, complex directorate across the Trust. The post holder leads service delivery and improvement at scale, managing multiple services/sites, and influencing regional and system-wide developments.
The post holder will lead the service delivery and improvement within a single directorate, ensuring high-quality care and efficient use of resources, ensuring their directorate provides high quality patient care and achieves its performance objectives. This will include accountability for the delivery of high quality patient care, clinical governance, patient safety, clinical quality, and delivery of people and financial metrics.
They will have shared responsibility with the other General Managers and members of the divisional management team for driving forward division wide programmes of work and service developments.
Main duties of the job
- Delivery of agreed performance indicators in relation to clinical outcomes, clinical efficiency, financial sustainability and productivity gains, and service line reporting.
- Ensure the Directorate has clearly defined performance objectives supported by a management regime to deliver continuous improvement.
- Manage the implementation of systems, control processes and risk management arrangements to support monitoring of compliance with clinical governance standards, other Trust-wide policies and processes and best practice requirements.
- Responsible for maximising staff engagement across the directorate through effective leadership and the application for best practice in people management.
- Be accountable to the Divisional Director of Operations for the sound financial management of the directorate, in line with Standing Financial Instructions and following the latest Trust guidance.
- Support the Divisional Director in identifying both new opportunities for the individual services within the directorate, arising from changes in the external environment or internal innovation and potential threats and ways to respond to them.
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care. Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.
Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.
We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview.
Environmental sustainability: Climate change and poor air quality is a health emergency that harms people's health and wellbeing and widens health inequalities. The Trust is also committed to reducing its impact on the environment by reducing our greenhouse gas emissions to Net Zero by 2045. All our employees have a role to play, and we have an active green network that supports staff to act in ways that ensures that our services are efficient, sustainable and reduce our impact on the environment.
Person Specification
- Education/Qualifications
- First degree or equivalent experience
- Evidence of specialist knowledge at higher degree or masters level or equivalent experience
- Extensive knowledge of the NHS in the acute sector with up to date knowledge of patient services
- Evidence of CPD
- Experience
- Significant experience in clinical service management at a senior operational level in a large, complex acute hospital environment, including track record of staff management, financial management, performance management and change management
- Demonstrable success in delivering large scale change and performance with and through management and clinical teams
- Track record of financial delivery
- A good understanding of the changing NHS environment.
- Skills/Knowledge/Abilities
- Ability to think and plan strategically, tactically and creatively, and to prioritise work programs in the face of competing demands
- Ability to manage and deliver services within resources
- Ability to critically analyse highly complex financial and clinical data sets
- Able to effectively manage performance by holding themselves and others to account for service outcomes
- Able to actively contribute to plans to achieve service goals
- Manage people, by providing direction, reviewing performance, and motivating others
- Ability to network and collaborate constructively with internal and external partners to deliver and improve services
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.
Integrated Care General Manager in London employer: National health service
The London Ambulance Service NHS Trust is an exceptional employer, offering a dynamic work environment that prioritises patient safety and service improvement. With a strong commitment to employee development, including leadership training and apprenticeship programmes, staff are empowered to grow their skills while contributing to the health of London. The Trust's inclusive culture and focus on quality management ensure that employees feel valued and supported in their vital roles.
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We think this is how you could land Integrated Care General Manager in London
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We think you need these skills to ace Integrated Care General Manager in London
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at National health service.
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Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at National health service. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at National health service
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
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Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
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