IAPT Gateway Worker in London

Job summaryEaling NHS Talking Therapies was one of the first Talking Therapies services to launch in 2008, and is one of the three services provided by West London NHS Trust. We are a large team of over 70 members of staff and are currently working on further expansion. Our main base is in Ealing where we have access to over 16 clinic rooms and two open plan offices. In addition to this, we run clinics at GP surgeries across the borough, covering areas such as Southall, Acton, and Chiswick. Our service is well-established and many of our staff have been with us since the beginning.Ealing Talking Therapies is passionate about offering a great quality therapy to our patients and we are very proud to be able to consistently offer all the Talking Therapies-approved therapies, such as EMDR, DIT, IPT, BCT, and CfD. To that effect, we are committed to Continuing Professional Development (CPD) of our staff and training in additional Talking Therapies modalities is highly encouraged. We have close links with our neighboring services (H&F and Hounslow) and share our CPD events with them, providing an opportunity to link up with our colleagues across the Trust. Over the last year, our staff have attended in-house training in complex PTSD, LTC, OCD, perinatal, and many others. In addition to the standard talking therapies, our service is one of only two Talking Therapies services in London that offer a weight management group for our patientsMain duties of the jobWorking within team of three to cover the duty desk for the service. This involves providing advice on risk management, safeguarding and appropriate onward referrals in line with NICE and Trust guidance. Liaising with other services and following up on referrals Screening referrals as they come in and engaging in clinical discussions and decision making on appropriateness of referrals. Running and developing specialist safeguarding training with the service.Reviewing incident reports and providing feedback and learnings to clinicians on these.Working with clients to resolve concerns or questions they may have about the service to improve treatment outcomes.About usWest London NHS Trust is one of the most diverse providers of mental health, community and social care in the UK. Our 3,982 staff care for people in hospital and in the community, helping them to recover and go on to lead full and productive lives. We aim to be the best organisation of our kind in the country. We provide care and treatment for more than 800,000 people living in the London boroughs of Ealing, Hammersmith & Fulham and Hounslow, delivering services in the community (at home, in GP surgeries and care homes), hospital, specialist clinics and forensic (secure) units.We'rerated good overall by the Care Quality Commission (CQC).Together, we're committed to promoting hope and wellbeing, working with patients, service users, carers, families and partners across the communities we serve.We are keen to ensure that our workforce reflects the community it serves, particularly in terms of ethnicity, gender, disability, LGBTQ+ and experience of mental illness. DetailsDate posted21 August 2026Pay schemeAgenda for changeBandBand 7Salary 53,751 to 60,651 a year per annum inclusive of HCAS (Outer) ContractPermanentWorking pattern Full-time Reference number222-EAL-041-DJob locations84 Uxbridge RdEalingW13 8RAUnited KingdomJob descriptionJob responsibilitiesThe Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attachedThe person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed. Job description Job responsibilitiesThe Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attachedThe person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.Person Specification Qualifications EssentialRegistered Practitioner with a core profession: Counselling psychologist, clinical psychologist, social worker, RMN, RNLD and OT with secondary care mental health experience.DesirableCompletion of level 4 Adult and Child Safeguarding lead training Experience Essential2 years post qualification experienceExperience of Liaising with other services regarding incoming and outgoing referralsExperiencing of working on a risk duty systemDesirableExperience of working in a community setting providing secondary and primary care mental health services.Experience of working in /or with psychological services.Experience of CBT or other evidence based psychotherapies. Knowledge/Skills EssentialUnderstanding of issues surrounding clinical riskAble to develop good therapeutic relationships with clientsAbility to meet agreed/specified service targetsDesirableKnowledge of medication used in anxiety and depression and other common mental health problemsExperience of facilitating service user groups. Person Specification Qualifications EssentialRegistered Practitioner with a core profession: Counselling psychologist, clinical psychologist, social worker, RMN, RNLD and OT with secondary care mental health experience.DesirableCompletion of level 4 Adult and Child Safeguarding lead training Experience Essential2 years post qualification experienceExperience of Liaising with other services regarding incoming and outgoing referralsExperiencing of working on a risk duty systemDesirableExperience of working in a community setting providing secondary and primary care mental health services.Experience of working in /or with psychological services.Experience of CBT or other evidence based psychotherapies. Knowledge/Skills EssentialUnderstanding of issues surrounding clinical riskAble to develop good therapeutic relationships with clientsAbility to meet agreed/specified service targetsDesirableKnowledge of medication used in anxiety and depression and other common mental health problemsExperience of facilitating service user groups.Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).Employer detailsEmployer nameWest London NHS TrustAddress84 Uxbridge RdEalingW13 8RAUnited KingdomEmployer's websiteEmployer detailsEmployer nameWest London NHS TrustAddress84 Uxbridge RdEalingW13 8RAUnited KingdomEmployer's website