Job summaryPlease Note:Applicants must already hold the right to work in the UK independently, with a visa or immigration status that allows them to fulfil the full duration and type of contract offered. The Trust is unable to provide visa sponsorship for this position.We are seeking an experienced and motivated General Manager to lead our Urgent and Emergency Care services at Darent Valley Hospital.Working alongside the Head of Nursing and Clinical Directors, you will support the delivery of safe, effective care across the Emergency Department, Urgent Treatment Centre, Acute Medicine Unit, Frailty Unit and Same Day Emergency Care (SDEC).You will bring significant NHS service management experience, strong leadership skills and the ability to build effective relationships across multidisciplinary teams. This role offers the opportunity to improve patient pathways, deliver national performance standards and lead service transformation, including digital developments across the emergency care pathway.Main duties of the jobThe General Manager will provide operational leadership across Urgent and Emergency Care, ensuring services deliver high-quality patient care within agreed budgets and meet national and local performance standards.Working with clinical, nursing and corporate colleagues, you will lead service improvement, business and capacity planning, workforce development and effective resource management. You will use performance information to identify priorities, resolve operational challenges and deliver sustainable improvements.A key focus will be championing digitalisation and the modernisation of IT systems within the emergency care pathway. You will also contribute to governance, risk management and patient experience, and participate in the operational on-call rota.About usWe are committed to being an inclusive and diverse employer. We strive to employ people who reflect the communities we serve, and aim to create an inclusive culture where everyone can reach their full potential. Whatever your race, ethnicity, belief, generation, sexual orientation, gender or gender identity, disability or experience, you'll appreciate the opportunities we give you to work in an inclusive atmosphere. We welcome applications from people of diverse backgrounds, perspectives and experiences to build on the progress we've achieved to make our Trust diverse and the best place to work. We celebrate the diversity of thought, viewpoints and ideas that help us overcome challenges and embrace new possibilities. We have signed the Armed Forces Covenant Pledge and have a commitment to the Armed Forces Community.We are dedicated to using our Continuous Quality Improvement (CQI) approach as our shared organisation model of change to enhance our services and ensure excellence in patient care.If you are considering applying for a role, please be aware that as an NHS Employee you may have contact with vulnerable service users. We strongly encourage that all our staff are vaccinated against COVID-19 and are vaccinated annually against Flu, in order to protect the health and safety of our staff and patients. Your commitment will help us to put the safety and care of our patients first, as well as helping us to protect you and your colleagues.DetailsDate posted02 November 2026Pay schemeAgenda for changeBandBand 8bSalary 68,852 to 79,638 a year Per annum, inclusive of fringe allowance ContractPermanentWorking pattern Full-time Reference number252-8400556Job locationsDarent Valley HospitalDarenth Wood RoadDartfordDA28DAUnited KingdomJob descriptionJob responsibilitiesLead the delivery of divisional objectives across delegated services, monitoring performance and taking corrective action where required.Work with clinical and nursing leaders to develop patient pathways, improve services and consistently deliver safe, high-quality care.Contribute to strategic, business, capacity and efficiency planning, ensuring resources are used effectively to meet patient needs.Champion digital developments and the modernisation of IT systems within the emergency care pathway.Manage delegated budgets in accordance with the Trusts financial instructions and schemes of delegation.Analyse complex performance information and contribute to Board-level reports covering workforce, activity, finance and quality.Provide leadership to staff, supporting recruitment, retention, development and workforce planning.Build effective relationships with multidisciplinary teams, corporate services and partner organisations.Involve patients, carers and staff in service development and respond appropriately to complaints and concerns.Support governance and assurance processes, including risk management, incident investigations and the implementation of improvement actions.Ensure compliance with relevant legislation, Trust policies and health and safety requirements.Participate in the operational on-call rota.Please refer to the attached job description and person specification for full details of the role and its requirements. Job description Job responsibilitiesLead the delivery of divisional objectives across delegated services, monitoring performance and taking corrective action where required.Work with clinical and nursing leaders to develop patient pathways, improve services and consistently deliver safe, high-quality care.Contribute to strategic, business, capacity and efficiency planning, ensuring resources are used effectively to meet patient needs.Champion digital developments and the modernisation of IT systems within the emergency care pathway.Manage delegated budgets in accordance with the Trusts financial instructions and schemes of delegation.Analyse complex performance information and contribute to Board-level reports covering workforce, activity, finance and quality.Provide leadership to staff, supporting recruitment, retention, development and workforce planning.Build effective relationships with multidisciplinary teams, corporate services and partner organisations.Involve patients, carers and staff in service development and respond appropriately to complaints and concerns.Support governance and assurance processes, including risk management, incident investigations and the implementation of improvement actions.Ensure compliance with relevant legislation, Trust policies and health and safety requirements.Participate in the operational on-call rota.Please refer to the attached job description and person specification for full details of the role and its requirements.Person Specification Education and Training EssentialManagement qualification at Diploma or 1st Degree level.Evidence of continued professional and/or personal development.DesirableMasters Level Education Knowledge and Skills EssentialAble to achieve solutions through negotiation and influencing within multidisciplinary teams, including clinicians.Excellent interpersonal skills.Delivery of goals.Management change in a multidisciplinary environment.Working under pressure to achieve challenging deadlines.Ability to manage self.Ability to effectively manage significant budgets as a delegated budget holder.Ability to work on own initiative.Numerate and financially awareDesirableStrategic service planning.Complex project management. Experience EssentialSignificant service management experience in the NHSExperience of managing staff.Experience of writing clinical papers on workforce, activity and quality to Board levelDesirableExperience of business and service planning. Personal Attributes EssentialFlexible, objective and assertiveConfident and effectiveMotivation of self and othersLeadership and team building qualitiesDemonstrate a commitment to continuous self-development.DesirableStrategic thinker Person Specification Education and Training EssentialManagement qualification at Diploma or 1st Degree level.Evidence of continued professional and/or personal development.DesirableMasters Level Education Knowledge and Skills EssentialAble to achieve solutions through negotiation and influencing within multidisciplinary teams, including clinicians.Excellent interpersonal skills.Delivery of goals.Management change in a multidisciplinary environment.Working under pressure to achieve challenging deadlines.Ability to manage self.Ability to effectively manage significant budgets as a delegated budget holder.Ability to work on own initiative.Numerate and financially awareDesirableStrategic service planning.Complex project management. Experience EssentialSignificant service management experience in the NHSExperience of managing staff.Experience of writing clinical papers on workforce, activity and quality to Board levelDesirableExperience of business and service planning. Personal Attributes EssentialFlexible, objective and assertiveConfident and effectiveMotivation of self and othersLeadership and team building qualitiesDemonstrate a commitment to continuous self-development.DesirableStrategic thinkerDisclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer detailsEmployer nameDartford and Gravesham NHS TrustAddressDarent Valley HospitalDarenth Wood RoadDartfordDA28DAUnited KingdomEmployer's websiteEmployer detailsEmployer nameDartford and Gravesham NHS TrustAddressDarent Valley HospitalDarenth Wood RoadDartfordDA28DAUnited KingdomEmployer's website
General Manager – Urgent & Emergency Care in London employer: National Health Service
Betsi Cadwaladr University Health Board is an exceptional employer, offering a supportive and collaborative work environment for healthcare professionals in North Wales. With a commitment to employee development and a focus on compassionate care, staff have access to continuous professional development opportunities and the chance to make a meaningful impact in both acute and community paediatrics. The Health Board's integrated approach ensures that employees are part of a dynamic team dedicated to improving health outcomes for the local population.
