At a Glance
- Tasks: Lead the Blood Science division, ensuring high-quality patient services and operational excellence.
- Company: Join an award-winning NHS pathology network committed to innovation and collaboration.
- Benefits: Enjoy flexible working, career development, and wellbeing programmes.
- Other info: Be part of a green initiative aiming for Net Zero by 2045.
- Why this job: Make a real difference in healthcare while leading a dynamic team.
- Qualifications: Extensive NHS experience and strong leadership skills required.
The predicted salary is between 103102 - 117560 £ per year.
North West London Pathology (NWLP) is a multi-award winning, innovative and collaborative NHS pathology network serving multiple NHS Trusts and private providers. We are seeking an experienced General Manager to provide operational leadership and business planning for the Blood Science division, ensuring the delivery of high quality services to our patients and achieving performance objectives that meet the needs of our owners and clients.
As a key member of the senior management team you will:
- Be fully accountable for the operational performance of a large, complex Division, including accountability for the delivery of a high quality patient focussed service with clinical safety, governance and quality.
- Have joint responsibility with the other speciality General Managers and members of the NWLP senior management team for driving forward divisional wide programmes of work and service direction.
- Participate in the Senior Managers on-call rota.
We are looking for someone with extensive knowledge of the NHS in the acute sector with up to date knowledge of patient services. Significant experience within the Healthcare sector at General Manager level or equivalent is required, including responsibility for strategic planning and budgetary control for a group of complex medical/surgical/scientific specialities. Highly developed leadership and influencing skills with the ability to enthuse, motivate and involve staff to meet challenging targets are essential.
Main duties of the job include:
- Delivery of agreed performance indicators in relation to clinical outcomes, clinical efficiency and service line reporting, ensuring that all areas of the Division have clearly defined performance objectives supported by a management regime to deliver continuous improvement.
- Manage the implementation of systems, control processes and risk management arrangements to support monitoring of compliance with clinical governance standards and Trust wide policies.
- Manage the resolution of complaints, conflicts and issues from patients, staff, suppliers, other internal and external service providers and partner organisations in a timely and appropriate manner in line with Trust policy, procedures and service delivery values and priorities.
- Responsible for maximising staff engagement across the Division through effective leadership and the application of best practice in people management.
- Ensure that staff are deployed in a cost effective way and that controls are in place to meet key workforce performance indicators.
- Be accountable to the Director of Operations for the sound financial management of the Division, in line with Standing Financial Instructions and following the latest Trust guidance.
- Ensure processes are in place so that all activity is correctly recorded on a timely basis for income purposes and maintain an effective system of controls to manage pay and non-pay costs in line with the Divisional budget.
Benefits include career development, flexible working, staff wellbeing programmes, staff awards and recognition scheme. We also have available benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.
Environmental sustainability is a priority, with a commitment to reducing greenhouse gas emissions to Net Zero by 2045. All employees have a role to play, and we have an active green network that supports staff to act in ways that ensure our services are efficient, sustainable and reduce our impact on the environment.
The NWLP induction will run on the first Monday of each month (provided it does not fall on a bank holiday) and includes laboratory training (for relevant laboratory roles). All new staff must attend the NWLP induction during their first week with NWLP.
Details:
- Date posted: 21 July 2026
- Pay scheme: Agenda for change
- Band: Band 8d
- Salary: £103,102 to £117,560 a year per annum
- Contract: Permanent
- Working pattern: Full-time, Flexible working
- Reference number: 290-NWLP-436
- Job locations: Trust Wide, London W2 1NY, United Kingdom
Person Specification:
- Qualifications: Essential: First degree or equivalent; Evidence of other specialist knowledge at higher degree or masters level; Recognised Postgraduate Management Qualifications or demonstrable experience of managing a complex healthcare service; Extensive knowledge of the NHS in the acute sector with up to date knowledge of patient services.
- Experience: Essential: Significant experience within the Healthcare sector at General Manager level or equivalent manager including responsibility for strategic planning and budgetary control for a group of complex medical/surgical/scientific specialities; Demonstrable success in delivering large scale change and performance with and through management and clinical teams; Track record of financial delivery; Experience of writing complex business cases and policies; Experience of managing and deciding on complex employment issues; Excellent communications skills, written and oral.
- Personal Qualities: Essential: Able to demonstrate self-awareness; Able to act with integrity, and to value respect and promote equality and diversity; Ability to manage and deliver to deadlines and within resources.
- Working with Others: Essential: Ability to build successful teams; Highly developed leadership and influencing skills with the ability to enthuse, motivate and involve staff to meet challenging targets including individuals and teams in partnership organisations.
- Managing Services: Essential: Ability to think and plan strategically, tactically and creatively, and to prioritise work programs in the face of competing demands; Ability to critically analyse complex financial and clinical data sets; Able to effectively manage performance by holding themselves and others to account for service outcomes.
- Improving services: Essential: Able to ensure patient safety by assessing and managing risk associated with service developments; Able to facilitate transformation and change to improve services.
- Setting direction: Essential: Able to demonstrate sound political judgement and astuteness in understanding the contexts for change; Ability to analyse highly complex problems and to develop practical and workable solutions using knowledge and evidence.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.
General Manager - Blood Sciences in London employer: National health service
The London Ambulance Service NHS Trust is an exceptional employer, offering a dynamic work environment that prioritises patient safety and service improvement. With a strong commitment to employee development, including leadership training and apprenticeship programmes, staff are empowered to grow their skills while contributing to the health of London. The Trust's inclusive culture and focus on quality management ensure that employees feel valued and supported in their vital roles.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager - Blood Sciences in London
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like National health service.
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Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
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Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at National health service.
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We think you need these skills to ace General Manager - Blood Sciences in London
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at National health service.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at National health service.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to National health service. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at National health service. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at National health service
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research National health service’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
