At a Glance
- Tasks: Join our EHR team to enhance digital healthcare and improve patient care.
- Company: Be part of UCLH, the top NHS trust in England for staff satisfaction.
- Benefits: Enjoy competitive salary, flexible working, and opportunities for professional growth.
- Other info: Hybrid work options available; join a diverse and supportive team.
- Why this job: Make a real difference in healthcare by optimising electronic health records.
- Qualifications: Ideal for those with a passion for digital healthcare and some EHR experience.
The predicted salary is between 58133 - 65261 £ per year.
We are looking to recruit and train enthusiastic healthcare and administrative professionals with a keen interest in digital healthcare to join our Electronic Health Record (EHR) team. Successful candidates will join an experienced and diverse team of analysts supporting UCLH's Epic EHR and our wider digital partnerships.
Patients are at the centre of everything we do. Epic helps us deliver safer, more efficient and patient-centred care by giving staff and patients access to the right information, in the right place, at the right time. Our team also supports the Royal National Orthopaedic Hospital (RNOH) and will play an important role in future Epic Connect partnerships.
We have vacancies within the following teams:
- Outpatients, Interoperability and Research
- Inpatients, ED, Theatres and Maternity
Main duties of the job include working closely with clinical, administrative & managerial staff, analysing their processes & helping them agree clinical best practice standards & workflows. We modify Epic to reflect & support these working practices. We test changes to ensure they fulfil organisation requirements, are safe, & work as expected. We provide end-user support using specialist application knowledge through regular meetings & incident investigation & resolution. We have excellent relationships with departmental leads, super-users & subject matter experts. We have a rolling upgrade programme which delivers new features & functionality.
Candidates already Epic certified will be employed at band 7. Otherwise, you will start at band 6 & undertake a period of training to obtain certification. You will progress to Band 7 when you achieve this & demonstrate competence via assessment across all role elements. Applicants without an Epic certification will be required to sufficiently score on an Epic aptitude assessment (the Sphinx test) prior to interview.
To be successful in this role, you should have a good understanding of NHS inpatient services, ideally some experience in using and/or configuring EHRs, & have enthusiasm to improve services through digital technology. Post holders will need to spend at minimum one day on site per fortnight, depending on business need. This post would therefore be suitable for staff who are looking for hybrid opportunities.
About us: University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.
We provide first-class acute and specialist services across eight sites:
- University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
- National Hospital for Neurology and Neurosurgery
- Royal National ENT and Eastman Dental Hospitals
- University College Hospital Grafton Way Building
- Royal London Hospital for Integrated Medicine
- University College Hospital Macmillan Cancer Centre
- The Hospital for Tropical Diseases
- University College Hospital at Westmoreland Street
We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.
We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.
For the full Person Specification & more information regarding the main responsibilities of this role, please refer to the attached Job Description.
Post holders will need to spend at minimum one day on site per fortnight, depending on business need. This post would therefore be suitable for staff who are looking for hybrid opportunities.
UCLH recognises the benefits of flexible working for staff.
Person Specification:
Knowledge and Qualifications
- Educated to Masters level, equivalent professional qualification including professional registration or equivalent experience
- Excellent operational knowledge of the advertised area including relevant operational policies and procedures
- Epic Certification
Experience
- Ability to understand the requirements of and work effectively within a demanding project environment
- IT or software configuration experience
- Previous experience of working within complex cultural environment
- Understanding of clinical, administrative and/or operational workflows and processes within a hospital environment
- Knowledge of medical terminology
- Experience of supporting change management
Skills and Abilities
- Ability to understand highly complex problems, analyse and document workflows and current practice, identifying opportunities for change
- The ability to maintain issues logs and work to a project plan
- Sound organisation and planning skills ability to prioritise a demanding workload in a high pressure and very challenging environment, maintaining delivery of quality outputs to tight deadlines and frequent interruptions
- Have the ability to work alone as well as working with other work streams when and where necessary
- Intermediate knowledge of IT systems and software programmes such as Outlook, Word, Excel, PowerPoint
- Ability to impart knowledge and/or present to others in a clear and concise manner
- Able to work collaboratively with own team members as well as those in other application teams
- Good analytical and project management skills
- Advanced keyboard skills
Communication
- Excellent written and verbal communication with the ability to communicate with staff at all levels in the organisation, including clinical staff and managerial staff as well as with external suppliers
Personal and People Development
- Confident in working with, negotiating with, and motivating clinical staff, medical consultants and/or other senior managers
- Ability to make decisions based on highly complex facts or situations requiring analysis, interpretation, or comparison of a range of options
Responsibilities towards promoting Equality Diversity and Inclusion
- Demonstratable understanding of the Equality, Diversity, and Inclusion and/or Knowledge of the NHS obligations under the Equality Act 2010 and the Public Sector Equality Duties
Specific Requirements
- Provide support to end-users through regular meetings and by participating in a 24/7 and/or on call rota during Go-live or system upgrades as may be necessary
Electronic Health Records (EHR) System Analyst / Designer in London employer: National Health Service
Betsi Cadwaladr University Health Board is an exceptional employer, offering a supportive and collaborative work environment for healthcare professionals in North Wales. With a commitment to employee development and a focus on compassionate care, staff have access to continuous professional development opportunities and the chance to make a meaningful impact in both acute and community paediatrics. The Health Board's integrated approach ensures that employees are part of a dynamic team dedicated to improving health outcomes for the local population.
StudySmarter Expert Advice🤫
We think this is how you could land Electronic Health Records (EHR) System Analyst / Designer in London
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Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
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Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at National Health Service.
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We think you need these skills to ace Electronic Health Records (EHR) System Analyst / Designer in London
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at National Health Service.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at National Health Service.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to National Health Service. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at National Health Service. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at National Health Service
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research National Health Service’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
