EHR Senior Analyst in London

We are looking to recruit an enthusiastic Epic-certified/accredited professional with a keen interest in digital healthcare. The successful candidates will join an experienced and diverse team of analysts who support UCLH's Epic EHR and our wider digital partnerships. Our current opportunity is in the outpatient team which supports the following modules: Ambulatory (incl. Beacon), MyChart, Healthy Planet, Care Everywhere, EpicCare Link, Cheers. Patients are at the centre of everything we do. Epic helps us deliver safer, more efficient and patient-centred care by giving staff and patients access to the right information, in the right place, at the right time. Our team also supports the Royal National Orthopaedic Hospital (RNOH) and will play an important role in future Epic Connect partnerships.

The post holder leads the design, configuration, build and testing of their application module, ensuring delivery against governance, quality standards and project plans. Working with clinicians, operational managers and subject matter experts, they analyse service needs, define best practice workflows and support system optimisation aligned with Trust strategic objectives. They develop and support analysts, collaborate across integrated EHR teams, and contribute to upgrades, testing and safe deployment of new functionality. The role includes resolving incidents, providing specialist end user support, and maintaining strong relationships with departmental leads to ensure effective, clinically aligned system use.

It is a requirement that candidates hold Epic certification or accreditation, ideally but not necessarily within the applications we are recruiting into. If you do not have certification/accreditation within the relevant application, you will be required to undertake a period of training to obtain this. You will be fully supported by your manager and team throughout this process. You should have a good understanding of NHS services, experience in configuring Epic, and have enthusiasm to improve services through digital technology.

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.

We provide first-class acute and specialist services across eight sites:

• University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
• National Hospital for Neurology and Neurosurgery
• Royal National ENT and Eastman Dental Hospitals
• University College Hospital Grafton Way Building
• Royal London Hospital for Integrated Medicine
• University College Hospital Macmillan Cancer Centre
• The Hospital for Tropical Diseases
• University College Hospital at Westmoreland Street

We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.

We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.

It is anticipated that post holders will need to spend at minimum one day on site per fortnight with the capacity to attend more frequently depending on business need. This post would therefore be suitable for staff who are looking for hybrid opportunities. Please note, due to anticipated high volumes of applications, this vacancy may close earlier than the listed closing date. You are advised not to delay submitting your completed application.

Come and be a part of the best NHS trust in England to work for, according to our staff. UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the third year in a row.

UCLH recognises the benefits of flexible working for staff.

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.

Essential Knowledge and Qualifications:

• Educated to degree level or equivalent through experience and professional development.
• Higher professional clinical or management degree or equivalent.
• Specialist knowledge across a wide range of subject areas relating to EHRS and digital services including Epic certification.
• Good knowledge and understanding of NHS clinical, administrative and operational workflows.

Essential Experience:

• Relevant project management or improvement experience with a track record of delivery.
• Experience of change programmes while also developing and maintaining high standards of quality.
• A proven success in planning and effective implementation of software improvement plans.
• Experience of design, build, configuration and testing within Epic applications.

Essential Skills and Abilities:

• The ability to work unsupervised and plan project work to agreed timescales to meet deadlines.

Specific Requirements:

• Full understanding of and demonstrable commitment to the UCLH values.